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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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62,976 reviews

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Texas
2 reviews
0 helpful votes
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I need the tickets I paid for.
December 23, 2024

I am concerned that I will not get my tickets until 5/19/25. Why can't I have them now? I paid my money.

Date of experience: December 12, 2024
Mexico
1 review
0 helpful votes
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Excellent service
December 23, 2024

Excellent service, easy to use and totally secure, no issues with my purchase.

Date of experience: December 12, 2024
Maryland
1 review
0 helpful votes
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Tix
December 23, 2024

It was easy and convenient to purchase the concert tickets.

Date of experience: December 12, 2024
Texas
1 review
0 helpful votes
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First time using.
December 23, 2024

Easy to use. I got tickets for 600 dollars and don't know if it was worth it yet.

Date of experience: December 21, 2024
Canada
1 review
0 helpful votes
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Facile
December 23, 2024

Très facile pour acheté et reçu mes billets très rapidement

Date of experience: December 12, 2024
Minnesota
1 review
0 helpful votes
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So far so good
December 23, 2024

Seems like a way to order tickets. Would be nice to get tickets before June.

Date of experience: December 12, 2024
California
1 review
0 helpful votes
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Ticket sale
December 23, 2024

Easy to use. Received confirmation email in a timely matter

Date of experience: December 12, 2024
Canada
1 review
0 helpful votes
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Easy
December 23, 2024

No problem. Straight forward easy to navigate. πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘

Date of experience: December 6, 2024
Illinois
1 review
0 helpful votes
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AC/DC tickets
December 23, 2024

Very easy to get exactly what you want! Would recommend anyone to go through this site.

Date of experience: December 12, 2024
Florida
1 review
0 helpful votes
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Parking
December 23, 2024

Haven't got my ticket yet still waiting for my parking ticket so I'll know I'm sure I will have a parking spot

Date of experience: December 16, 2024
Illinois
1 review
0 helpful votes
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The only reason they're getting 3 stars is because I have to do this

Date of experience: December 12, 2024
North Carolina
1 review
0 helpful votes
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Process was smooth
December 23, 2024

It was a smooth and easy experience. I'd use this site again.

Date of experience: December 12, 2024
Arizona
1 review
0 helpful votes
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This was easy to buy tickets here!
December 23, 2024

It was fast and easy. The web site is easy to navigate and the prices are good.

Date of experience: December 18, 2024
Canada
1 review
0 helpful votes
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Weird check out glitch
December 23, 2024

I purchased tickets, got a confirmation email by then immediately got a discount code asking me to check out. So I asked the live chat people if I could use it and they said ya and to send a screenshot but then the chat closed. So I replied to the confirmation email but got a bounceback saying the inbox isn't monitored so I have up. At least I have my tickets I guess.

Date of experience: December 12, 2024
Illinois
1 review
0 helpful votes
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Quick response
December 23, 2024

Used this platform before. Quick service and never disappointed

Date of experience: December 12, 2024
Ohio
1 review
0 helpful votes
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Quick
December 23, 2024

The tickets were quick to arrive and I was satisfied that everything was right

Date of experience: December 12, 2024
North Dakota
1 review
0 helpful votes
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Can't wait to see show
December 23, 2024

It was fine and can't wait to see show at the sphere in las vegas

Date of experience: December 12, 2024
Texas
1 review
0 helpful votes
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Ticket purchase
December 23, 2024

I just taught we would have the tickets emailed by now even though it's not until April. 2025

Date of experience: December 12, 2024
Canada
1 review
0 helpful votes
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Worth it
December 23, 2024

It was quick and easy to purchase tickets. Will continue to purchase through website.

Date of experience: December 6, 2024
New York
1 review
0 helpful votes
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Premium parking lass
December 23, 2024

Need To purchase premium parking pass. No option to do so at time of purchase.

Date of experience: December 11, 2024