TicketsOnSaleReviews 45,597

When our scheduled concert canceled due to artist illness, we were alerted promptly and the requested refund registered within 3 days.

I recently searched for tickets to a comedy show coming to my town and the Google Search Results put this site at the top of the results. I visited the site to see if the tickets were available, and while they were on restricted presale through the venue, TicketsOnSale represented them as available and at the same cost ($110) as the venue site. I decided to move forward with purchasing them, but then when I clicked into the Shopping Cart it showed the tickets as $1,100 each and additional service fees of $300+ dollars, making the total for 2 tickets $2,500+. I thought I must have made a mistake in the quantity, so I tried to back out of the cart. The site navigation was very deceptive - so much so it seemed very purposeful, and the next thing I know, I am directed to a page that says my order is confirmed. I immediately reached out to TicketsOnSale, expressed that it was a mistake made minutes earlier and they said that 1) They don't actually have tickets to the event yet - they will be trying to acquire them for me...and 2) That they won't grant refunds or cancelations for any purpose what so ever. The site and business are terrible and an outright scam. Most ticket resellers charge fees, but this is clearly meant to be a deception created to trick people into thinking they are getting one thing, and then bait and switching them, and refusing to refund anyone. I am canceling payment on my credit card and will be reporting them to any agencies I can.

I was told the terms and service and given no assistance when I made a mistake

I called to cancel my tickets as soon as I knew it was not the arts center and they would not refund.

My bill said $344 but when it went through my bank it was $501. I have not been given a reason for the inflated price. And I have not been given receipt.

We paid double what these tickets were worth. We were sent to a U.S site when we typed in TicketMaster. When we realized the funds were in U.S and not Canadian funds because we had excepted the tickets there was no way to cancel the transaction? What a bunch of Bull$#*!. Ticketsonsale will "NEVER" get another cent from me ever again. Thanks for your "Total" lack of understanding and sticking my wife and I with a $340.00 Canadian bill that should have been like $216.00 Canadian bill. Never again! Legalized thieves.