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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Tickets were definitely overpriced and in USD. User error as I should have checked elsewhere, didn't realise it was third party so I ended up paying double what I should have through ticketmaster.
Only possibly difficult part of this is figuring out the price of the seats you are purchasing, as it displays different prices at certain points.
See above. Only learned of it when we saw the total charged to my card@ the end of transaction! Also you do not disclose that you are a 3rd party resale broker …very unhappy w/ that!
Easy to navigate and users friendly. I hate being forced to fill out comments
I knew the ticket price would have fees on top but almost 1/3rd.? There was no breakdown of fees.
It was an okay site to get tickets although it was my first time.
Gave a price and charged me without showing the over $20 in fees. I would not have used. And they over charged. I purchased these type parking tickets for 1st time. I thought was through the venue, not 3rd party. And they didn't disclose final total until after I purchased
I have not received my tickets and therefore this needs to be taken care of. I did not contact customer service because there is no way to do so. Worst experience ever!
Everything went as expected. The tickets were delivered quickly.
The site is confusing since there is no visual map associated with the parking site listing. Also for handicap people, it feels like it should be separated out from the general admission process since we really have no idea if there will be a handicap space available when we arrive or not.
Easy to deal with. Very easy to follow along the process and it has great pricing. You will not be dissatisfied with this website. I'll definitely will be using this website again in the future.
Easy to get in and out. Parking lot tickets were immediately across from arena.
Wish I knew before hand that I was going to have to get physical tickets? I was under impression they were mobile tickets
Hans Zimmer. Ordered tickets now I'm just waiting for them.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members