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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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64,165 reviews

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California
1 review
0 helpful votes
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Above resale by a lot
January 6, 2025

I did not realize how much above resale these tickets are! The ones from the theater are 45$ and you are selling them for 91$ and more. They are all general admission so this is absolutely ridiculous! I will be selling them as there is no way to cancel.

Date of experience: December 26, 2024
Wisconsin
1 review
0 helpful votes
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Great Place to Buy Tickets!
January 6, 2025

I was looking for parking for the Vikings vs Packers game on 12/29/24 at U.S. Bank stadium. Buying parking was super easy, and got the confirmed ticket for it the same day! Only small complaint is there was a fairly hefty fee with the transaction, but other than that, would highly recommend this service.

Date of experience: December 23, 2024
Arkansas
1 review
0 helpful votes
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Great!
January 6, 2025

This experience was very easy and simple! I did not have trouble

Date of experience: December 26, 2024
Vermont
1 review
0 helpful votes
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Premature
January 6, 2025

I got a confirmation email but I haven't received the tickets so I feel like this review is premature.

Date of experience: December 26, 2024
Canada
1 review
0 helpful votes
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Slow and hard
Not senior friendly, took my grandson and Daughter a while.
If this how getting tickets is the future will probably bey last concert.

Date of experience: December 26, 2024

Fast and easy
December 30, 2024
Previous review

Fast and easy.

Date of experience: December 20, 2024
Kentucky
1 review
0 helpful votes
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Review
January 6, 2025

Good experience buying tickets for a Broadway play as a gift

Date of experience: December 26, 2024
Texas
1 review
0 helpful votes
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Too much fees
January 6, 2025

The fees are outrageous, and no discount codes could be found and I believe there is not discount out there

Date of experience: December 29, 2024
Canada
1 review
0 helpful votes
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Fast and easy
January 6, 2025

Very good experience thank you very much for that customer.

Date of experience: December 26, 2024
Maine
1 review
0 helpful votes
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Costs
January 6, 2025

My tickets were $98 apiece and it ended up coming to around $270 with no detailed information. Frustrating.

Date of experience: December 26, 2024
Illinois
1 review
0 helpful votes
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Good
January 6, 2025

Was easy to navigate, but not to chose your row.not easy to tell where you are setting

Date of experience: January 1, 2025
New York
1 review
0 helpful votes
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Ticket
January 6, 2025

Fast easy and reliable. Digital tickets were delivered promptly.

Date of experience: December 26, 2024
California
1 review
0 helpful votes
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Good experience
January 6, 2025

Experience was quick and easy with no problems from start to finish.

Date of experience: December 23, 2024
Canada
1 review
0 helpful votes
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Ease of use
January 6, 2025

Ease of use. View options easily. Floor plan easy to navigate.

Date of experience: December 26, 2024
New York
1 review
0 helpful votes
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Tries several times to get code to sign up Have my order number paid for Tickets (2) on my cc. Please advise. And who do I contact. Have my Valid order number. AJ Hayes email is *******@optonline.net

Date of experience: January 21, 2025
Canada
1 review
0 helpful votes
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All good
January 6, 2025

The experience was ok. But lacking explanation on ticket protection

Date of experience: January 1, 2025
New Hampshire
1 review
0 helpful votes
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Coldplay tickets
January 6, 2025

Very easy and quick.found site for ti kets and within minutes I had my tickets ordered

Date of experience: December 29, 2024
Canada
1 review
0 helpful votes
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Very bad experience. They overcharge gor the tickers. Same seats cost at least fifty per cent less on other selling sites.

Date of experience: December 26, 2024
Indiana
1 review
0 helpful votes
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Marshall Tucker
January 6, 2025

Fast and easy and would definitely use again. Experience was top notch

Date of experience: December 26, 2024
Arkansas
1 review
0 helpful votes
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My experience was a little confusing. You never know what seats you are getting. You only know what section and row. You don't know until after you purchased the tickets that you'll use your phone in order to gain admittance into the venue. This will probably be a challenge for me.

Date of experience: December 26, 2024
Massachusetts
1 review
0 helpful votes
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Quick and easy
January 6, 2025

Quick and easy experience. Ticket came in 2 days. Would recommend for anyone

Date of experience: December 26, 2024