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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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A Christmas gift for my mother the tickets were selling fast. I'm glad I'm able to give her the opportunity to see them live.
The purchasing of the tickets I wanted was easy. I just hate the extra fees involved. But convenience comes at a cost, I guess.
Thanks for the option. That's what I said and I'll say it again " Thanks for the option" Hopefully you are satisfied with my response. If not, so sorry.
Easy access and receipt. Enjoyed the ordering process and can't wait for the experience
Found tickets for my event the day of my event at affordable price.
Tickets were easy to obtain…good selections of tickets were available
Easy to get the tickets, I got a confirmation email back quickly and had no issues
I still can not see my tickets! I have no idea if I have tickets as of today. Just got a bunch of emails and no actual tickets. Very nerve racking
Very easy to access. The contact with the customers is very quick.
Site is easy to deal with, plenty of explanation on how to use and tickets were available in plenty of time.
I thought pricing was so high because tickets were actuallylimited. After I made the purchase, I realized I could have bought tickets much cheaper over on Ticket Master, which is where I typically buy my tickets. Then, the tickets ended up being moved to Ticket Master.Learned my lesson.
I can't fully rate my experience until I receive my tickets and that they work at the venue.
Smooth experience with easy process, I would recommend to others
Very helpful, it's easy way to get tickets without headache
Paid significantly more than using other vendors Will not use again
I had no issues everything went smoothly it was very fast, I will use them in the near future.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members