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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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This whole process was very easy and was simple. Got my tickets right away
Able to locate and purchase tickets quickly. Accidently selected this service thinking it was what the venue recommended. Found out later that there were still tickets for sale on the venue site at face value.
It was great had fun I would recommend to everyone and it is expensive for the average person
This was simple and easy to work with. The ability to pick and choose from a variety of options make it worthwhile to use now and in the future.
It's been frustrating as I have not received my pass. In customer service does not seem to help. Only response is will resend an email.
Easy to find tickets and process transaction. I just prefer getting tickets immediately rather than waiting 2 days before the event.
Buena parece segura lo malo es que ponen un precio y re cobran otro más caro
The process was easy and seamless. We're excited to see the show. Thank you.
Oooooooooo Oooooooooo Oooooooooo Oooooooooo Oooooooooo
The purchase was easy and I got the tickets the day after I purchase, however I paid about $100 more than the tickets were originally. They didn't it give me a receipt of what the extra cost were example, the fees. Wasn't sure how much the fees were to transfer the tickets I bought. Maybe you should notify people before hand.
I purchased two tickets but the only info about the location was the row and the location was shown as Left Centre. No seat numbers in the row. I did receive the seat numbers until after the purchase. Thankfully they were together. Also Left Centre was in the Balcony! That was never shown until after the purchase as well. Very poor seats that I would not have purchased if I had been given the full info.
Will use this service again, every time. Got my tickets I ordered a day earlier.
This site high jacks you when you think you are on another site. I'm grateful I received my order.
No problems with this transaction, received verification of my tickets in Ticketmaster within a few days.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members