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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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63,410 reviews

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Minnesota
1 review
0 helpful votes
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Can't access tickets yet
February 8, 2025

OK, Led to believe tickets would be available in the app immediately. Still no tickets in the app.

Date of experience: January 25, 2025
Florida
1 review
0 helpful votes
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Getting the tickets were complicated
February 7, 2025

The experience at the park was great - getting the tickets is a little complicated.

Date of experience: January 26, 2025
Michigan
1 review
0 helpful votes
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Lights Camera Action
February 7, 2025

The process was kinda straight forward looking forward to a good show.

Date of experience: January 30, 2025
Florida
1 review
0 helpful votes
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Tickets
February 7, 2025

Quick and easy. This would however be my first time purchasing tickets paying for them but not receiving them. Not sure if the venue just havent made the tickets available

Date of experience: February 3, 2025
Mexico
1 review
0 helpful votes
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Good experience
February 7, 2025

I had a good experience buying the tickets customer service was helpful

Date of experience: January 28, 2025
Canada
1 review
0 helpful votes
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Really simple and easy
February 7, 2025

Really easy to use, didn't cause me any problems. Just filling this out for a survey lol

Date of experience: January 28, 2025
Illinois
1 review
0 helpful votes
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Hamilton
February 7, 2025

We had great seats. I enjoyed myself. It was a spectacular show.

Date of experience: January 28, 2024
Canada
1 review
0 helpful votes
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Fast
February 7, 2025

It was fast and efficient, I was able to purchase my ticket's quickly.

Date of experience: January 28, 2025
California
1 review
0 helpful votes
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Easy peasey
February 7, 2025

Easy to purchase and immediate confirmation. Did not realize fee was so expensive, however.

Date of experience: January 28, 2025
Louisiana
1 review
0 helpful votes
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Good
February 7, 2025

Great service great customer care service and good quality service

Date of experience: January 28, 2025
Utah
1 review
0 helpful votes
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Jason aldean tickets
February 7, 2025

This was a good buying experience, looking forward to the show

Date of experience: January 28, 2025
New York
1 review
0 helpful votes
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It was ok, shouldn't have to wait days before the ticket transfer. I was told I may have to wait until up until the day of the event march 15th. It should be the same day or next day.

Date of experience: January 28, 2025
Minnesota
1 review
0 helpful votes
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Website works well
February 7, 2025

Directions are good and lead you where you need to go. Very well done.

Date of experience: February 3, 2025
Kentucky
1 review
0 helpful votes
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Tkts
February 7, 2025

Everything was easy and simple I would definitely use them again. No problems

Date of experience: January 31, 2025
Rhode Island
1 review
0 helpful votes
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Better be real
February 7, 2025

Easy to use :) worried about the legitimacy of the tickets though. Don't have a lot of good reviews online

Date of experience: February 3, 2025
Illinois
1 review
0 helpful votes
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Tickets
February 7, 2025

Smooth transaction, tickets sent right away, would use again

Date of experience: January 28, 2025
Texas
1 review
0 helpful votes
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Experience review
February 7, 2025

Very easy to get done and quick to purchase. Have used other ticket buying websites but this was the smoothest.

Date of experience: January 28, 2025
Pennsylvania
1 review
0 helpful votes
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Good
February 7, 2025

No problem with the order. Smooth transaction but need tickets

Date of experience: January 28, 2025
Tennessee
1 review
0 helpful votes
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Great experience
February 7, 2025

This is a great website to purchase tickets. It's easy to navigate. It's fool proof. It's fast and simple to use.

Date of experience: January 28, 2025
New Hampshire
1 review
0 helpful votes
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Easy peasy
February 7, 2025

See review title. Just hoping my tickets don't get lost in the mail.

Date of experience: January 28, 2025