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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
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I want better info on seat row numbering. Lower seats higher row # Seating chart with all info would be nice!
I am totally DISGUSTED as a consumer to be forced without any options to pay to resellers HUGE overprices for tickets.! It is FRAUD! AND tHEFT!
Quick and easy. Piece of cake ordering tickets, although the pricing was a bit confusing. We paid more than the advertised "walk-in" price and did not understand.
Excellent. MOre expensive than we thought with the fees etc.
So far so good, my only comment would be the price when a Canadian books with you should clearly state early in the process that the price is in US Dollars.quite a shock for sure
Looking forward to receiving my tickets for Christmas presents
The seating map is a very important feature, but was not available with this order!
Good price except for added fees.
It was painless
Good, got the seat area I wanted.
It was quick!
Quite painless and quick.
Very easy and efficient
Easy as pie
Easy, thanks
Fees too high
It was easy and quick my first time doing it so I was a little nervous but everything came and we had a lot of fun
Quick and easy. Able to print immediately.
Easy selection and payment process
The shopping experience was quick and easy
Good service, only bad thing is the tickets I wanted were gone before I could enter my info.
Easy
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members