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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Good & quick
Made it easy to buy
My experience was great! Quick and easy!
I was not able to load the ticket into my iPhone wallett
The service charge should be included in the price of the ticket.
I got frustrated when my request kept getting dropped.
First time purchaser. Very easy process but surprised by the $135 svc chg per ticket. Tickets were shipped per expedited delivery and arrived early.
Very user friendly and easy to understand.
Ordering the tickets were easy and fast.
This was easy thank you! This was easy but very expensive
Thank you
First time using you, we'll see after the transaction is complete.
I feel that you wait far to close to the time of the event to deliver the tickets.
It has been so easy to get these tickets!
It was so easy to find the seats that we wanted and the pricing was easy to understand.
Easy to use
Quick and easy. Service fees a bit high.
No concerns. All went well.
Intrusive
Quick and easy
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members