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TicketsCenter

1.6

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TicketsCenter Reviews Summary

TicketsCenter has a rating of 1.6 stars from 1,594 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TicketsCenter most frequently mention customer service, credit card and face value. TicketsCenter ranks 349th among Tickets sites.

service
732
value
753
shipping
542
returns
627
quality
620

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Indiana
1 review
1 helpful vote
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SCAM
May 3, 2019

CAN NO LONGER ORDER VENUE TICKETS WITHOUT RISK OF BEING SCAMMED BY TICKETS-CENTER.COM TO BUY "INDEPENDENT RESALE TICKET..." AKA TICKET SCALPER, WHEN YOU THINK YOU ARE BUYING THROUGH DIRECT TICKET SALES!

Date of experience: May 3, 2019
Massachusetts
1 review
2 helpful votes
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Web looked like official venue, but it wasn't. Charged 4 times the face value and after 2 min while order was still pending tried to cancel. They wouldn't refund, help resell tickets, completely unethical!

Date of experience: April 30, 2019
Maryland
1 review
3 helpful votes
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One of the biggest scams I've dealt with in a number of years. Charged over $300.00 for 2 $44.00 seats.

Date of experience: April 24, 2019
Florida
1 review
0 helpful votes
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Tickets-center.com
April 8, 2019

Openly promote raising prices of ticket face value! Are you kidding me? My friend purchased s $200 ticket for me at $551! He has never done this festival and just had no idea. Wish he would've talked to me first. See the chat proof.

Date of experience: April 8, 2019
Canada
1 review
0 helpful votes
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Fraud
April 8, 2019

This is cheating companies. I have wrongly ordered tickets of star on ice on its website since mistreated it as tickets master, the official website of Canadian Tire Centre.
It is US$58(CA $76) for two tickets and lots of tickets available in official website.The tickets center has charged me US $146.95per.
It is triple as time as normal price. After one hour, I found my mistake and chatted them, they said they can do nothing.
This is stolen and cheating, not business.

Date of experience: April 7, 2019
New York
1 review
0 helpful votes
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Dishonest
April 7, 2019

I when to buy Tickets for A show at The Royal in Boston. I was not aware that those guy were re-selling tickets as nothing was telling me on the website. I though I was doing business with the primary agency selling tickets at the normal seat price. It is just after I received my ticket (24 hours later) that I saw that they took a $60 fee!

Date of experience: April 7, 2019
Washington
1 review
1 helpful vote
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I went online to buy tickets from ticketmaster to the illusionist show. Somehow I was routed to ticket-center site. Not being aware of how much tickets were and believing I was on Ticketmasters site, I assumed I was paying a fair price for the tickets! Not so! These people charged me $60 per ticket above what they cost. I'm a fool, yes but, these predatory practices should not be allowed! They will take advantage of the unaware public like me! I paid $360 more than I could have bought them from Ticketmaster. I contacted them for a partial refund and their customer service is the worst! You have to do it online in a chat room and if you don't respond right away, they end the chat session and hang up on you! They also refused to give me the partial refund to make it right! Buyer beware! They may have stolen $360 from me this time but, i'll be writing a letter to the better business bureau, the attorney general and posting reviews on any site i can find. They will NEVER get another dime from me or anyone else I can convince!

Date of experience: April 7, 2019
Tennessee
1 review
0 helpful votes
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I'm concerned
April 3, 2019

I ordered Willie Nelson tickets and it says I will receive my tickets the day of the concert. Has this happened to anyone else? Just worried I won't get my tickets.

Date of experience: April 2, 2019
Ohio
1 review
0 helpful votes
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Over priced and deceptive. This ticket provider charged me $120 a ticket for $50 tickets. When I got the tickets that I thought were valued at $120 and they were marked $50 as printed by the original ticket provider. DO NOT BUY FROM THIS PROVIDER. They are over charging you and cannot guarantee you the tickets you are hoping for.

Date of experience: March 25, 2019
Wisconsin
1 review
0 helpful votes
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Don't use this place.
March 17, 2019

I bought tickets to a baseball game that was scheduled for the end of July for my dad for Father's Day (mid-June). I was just emailed my tickets and they decided to change the date of the game to 3 weeks from today (April 5th). I can no longer make it to the game, and I can no longer give these to my dad for Father's Day because it would be 2 MONTHS early. Such a stupid website and I don't even know if they're legit tickets. DO NOT BUY TICKETS FROM HERE.

Date of experience: March 16, 2019
New Jersey
1 review
1 helpful vote
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They hide their "all sales are final" in such small print and they also hide the fact that they're a reseller, so you think you're buying legitimate tickets, but turns out they're overpriced, and fake. They also falsely advertise that they have tickets when they don't. DON'T USE THEIR SITE. Go to a much more reputable company.

Here's my experience: I misread the day that tickets were coming out for a concert and googled "Ticketmaster". I clicked on the first link (which is usually Ticketmaster) and went through the normal process of purchasing a ticket. I thought the prices were astronomical, but it's my bf's favorite artist and I thought he was just expensive.

After purchasing the ticket, I realize I wasn't on Ticketmaster at all. I then do some research and it turns out the tickets for that artist hadn't even gone on PRE-SALE. Which means I bought tickets that DID NOT EXIST. On top of that, I paid a crazy amount for tickets that didn't exist and they refused to honor my request for a refund, even though I called them less than 5 minutes after the transaction.

SCAM SCAM SCAM.

Date of experience: March 14, 2019
Florida
2 reviews
0 helpful votes
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We bought two concert tickets for the Little River Band. Orchestra section the row we wanted... the charge was $338.95. $138.90 for each seat plus service charge.
THEN I got an email prompting me to print the tickets... The tickets weren't where we wanted to sit AND the price on the printout said $59.50 each! WTH!
I have contacted them and they said they aren't responsible for the gross overcharge...$155.00 worth. No Refund, they could care less!

Date of experience: February 28, 2019
Indiana
1 review
0 helpful votes
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Terrible site
February 26, 2019

Just purchased tickets from here and found out they were $100 over the price. Asked for a refund and was denied. This site is trash... don't use it.

Date of experience: February 25, 2019
Minnesota
1 review
0 helpful votes
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Don't EVER use this site. They resell previously purchased tickets and then place an incredible mark-up on the tickets. Their site has no transparency and is quite misleading. I paid over $600 for two concert tickets that were only worth $60, including fees. These crooks need to be put out of business.

Date of experience: February 23, 2019
Illinois
1 review
0 helpful votes
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Scam!
February 1, 2019

Lies, lies, lies. Although, I think it's a bunch of sociopaths that actually believe their lies. Do not buy tickets here. I am reporting them to the better business bureau and disputing. They hide fees, exploit tickets and care nothing about their customers. I hope they burn.

Date of experience: February 1, 2019
California
1 review
0 helpful votes
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My sister has a favorite band and I was able to find her tickets here for Christmas. The tickets said G5 so it appeared to be great seats. Nope. I found out today that means 5 tickets so far sold in general admission. These were two $30 general admission tickets. Actual charge? $163.50. That's $65 per ticket PLUS fees including $7.50 each for shipping... by email. I will NEVER use this company again, not just because it's a rip off, but the fact that the supervisor I spoke with named Khadijah told me "next time be smart enough to read the fine print."

Date of experience: January 31, 2019
Florida
1 review
0 helpful votes
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Ripped off
January 30, 2019

Tickets-Center is set up to overcharge - charging 5x the list price of the tickets. They will not refund your money - their fine print allows them to dispute credit card charges. If you have any other means to purchase tickets I suggest you avail yourself of it. I will never purchase tickets from them again.

Date of experience: January 30, 2019
New York
1 review
0 helpful votes
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What a SCAM!
January 26, 2019

I was charged three times the original cost for Disney on Ice tickets. I am a single mom who splurged on these for a Christmas gift. I found out when I printed the tickets that the face value was $28. I paid $78 a piece. What a hard pill to swallow. Lesson learned, this website is a rip off and I strongly urge everyone to look elsewhere. I am disgusted.

Date of experience: January 26, 2019
Washington
1 review
0 helpful votes
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Way to expensive
January 24, 2019

Do your homework and research other tickets. These guys charged me 2x the price. I paid over 100$ for 2 tickets to later find them on the venue website for 20 each. I got screwed.

Date of experience: January 24, 2019
California
1 review
0 helpful votes
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I bought tickets for Monster supercross and did not notice it was this filthy web site. They charge double and we'll see if I get tickets. Called them for refund got the run around and "we do not refund".

Date of experience: January 22, 2019