Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TicketsCenter has a rating of 1.6 stars from 1,594 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TicketsCenter most frequently mention customer service, credit card and face value. TicketsCenter ranks 349th among Tickets sites.
We monitor reviews for authenticity
Scammed me out of my money.
Stay AWAY. FAKE reviews STAY AWAY!
They hide all the info letting you know your STUCK with NO refund if something happens! Scammed me
Made the mistake of not going directly to the Venue Website - TicketsCenter tickets were DOUBLE the price and since they allow no refunds, exchanges or cancellations I'm stuck paying 2 times the regular price. Will NEVER use this service again.
They charge double the price of other ticket venders. They definitely will rip you off with no recourse.
This company is using deceptive and predatory practices to dupe consumers into paying hyper-gouged prices for events that are not sold out. The confirmation email I received does not have instructions on how to access the electronic tickets the company "sold" me and they are not responding to customer service requests. Visit the event venue's legitimate site and/or Ticketmaster first!
Site was a mess. Couldn't access my tickets. Missed event. Will never use again. I couldn't log in to get the ticket on my phone. Kept telling me I had the wrong password.
So here it goes. We got notified yesterday that a charge of $892 was made to our credit card for some tickets. I then see an email from this ticket center from someone named Gary that to confirm the tickets. I replied back I did not buy them and got an auto reply mailbox is full. I make contact with my bank to put them on alert that someone has used our visa number to purchase something not authorized. I continue to email ticket center and finally gave up with no response. I decided to look up their reviews... oh boy. So apparently, they have committed fraud on me. I tried to chat with someone on their site today and gave her the order number (her name was meliose or something like that) and told her the situation and she came back and said "you can't cancel so sell the tickets on google." I didnt even know what she was talking about and I have never confirmed any tickets (it looked like something attached to an email so I didn't since I did not buy them.) Never thought a company would be so brazen to charge a credit card fraudulently and play the card of its my problem to deal with it. I am very surprised this company has not been shut down by the feds. I have notified Chase bank of what has happened and I will proceed further with a police report against the company if need be. I am sure my visa number will be changed since it is being used out there...
Not great. Misleading web site. It looks like the venue site, triple the price, and no cancelation. It is always the first to come up in a search so it's easy to get fooled.
I honestly hope whoever created this company family gets run over by a bus multiple times. I hope that every single kid your wife tries to have is a miscariage. I hope Russia mistakes ur $#*!ty low life $#*!ing house for Ukraine and bombs it. I hope everyone ur related to gets herpes and dies. Paid $240 for 2 lawn tickets which are actually were $25 each. Ok back to my rant please PLEASE I hope you slowly break every leg u have. I hope your wife cheats on u with the entire country of South Africa. I hope u get tied up and have to watch ur daughter get molested by Big bird.
I wish I had read all this reviews before purching my thickets, I made a mistake and there is no way to cancel thickets, even they had made withing a lapse of 5-10min.
Very disappointed, and upset for the poor costumer service. Definitely last time I buy using them.
Got a ticket with this 3rd party made a mistake and selected wrong date for concert they wouldn't give me a refund after my purchase of the ticket didn't send me ticket info until day of the concert I didn't want to attend which didn't give me time to resale myself to purchase ticket on correct day felt as after my purchase should have received ticket directly after and the ticket was also marked up over 100$ of the retail price I will never use this party again.
The site offers tickets they don't have and bills immediately, then cancels the order with no explanation. You're expected to wait with a multiple hundred dollar hold on your card for 5 days for the refund. Customer service is a chatbot. My service fees were 20% on top... At the end... No explanation... Plus a billing fee. God I hate parasitic companies like this.
It is very difficult to get a hold of anyone if you have a problem and there are absolutely no refunds if your event is rescheduled only if cancelled. There is no ability to speak with a manager or anyone to discuss the situation. The customer service person just states well you can resell your tickets good luck.
I purchased tickets for an event in Dec 19. Well covid hit and my event was cancelled. I waited to hear from ticket-center.com. Well season ended with no game. We were not offered replacement tickets after that. In Jan 22 an entire two years later they finally offered a full refund. Except they never have it. It is now Apr 22 and I'm out my money with no refund in sight and no fault of my own. Buyer beware.
Warning do not use this site. Make sure you double check before making a purchase. The site looks very similar to ticketmaster. Bought tickets to an event in February in nh and was unable to go. Tried getting a refund and they refused. Tried getting the better business beaureau involved and got no where so know I am out over 600 dollars for an event that I was unable to attend and was over charged for. My next step I am going to do is go through the attorney General office for the state of nh in hopes of getting a refund issued from theses scamers
I do not recommend buying tickets through this website as they are not compatible with standard op platforms.
I had put in an order for tickets and found out that I couldn't go about an hour later due to my wife's illness. I called and they would not give me a refund. They told me to sell them on social media. The price of the ticket were so overpriced that the hosting facility was waaaay cheaper and far better seats. I would discourage anyone from buying tickets from this company due to the lack of ethics involved and poor customer service. Especially in today's world. It's not like I called a month or two later. And the billing price ($259) and what they charged my credit card ($335) did not even come close to the same. I guess this one's on me Tickets-Center.
Never again!
Never received my Red Sox spring training tickets... COMPLETE SCAM Customer service extremely arrogant and rude
I dont even want to give it a star, I was getting tickets for an art exhibit of Michelangelo artwork replicas that the establishment site listed to be around $18 per person plus tax depending where you get your tickets. Tickets-center listed the tickets for $145 for 2 people, at that price youd think we were seeing Michelangelo in concert. I understand slight mark up but thats ridiculous ended up getting them off ticket master for $25 a person.
I ordered MLB spring training tix at a premium price to watch the Detroit Tigers play the Philadelphia Phillies. The Tigers were replaced by the Blue Jays after the lockout. I requested a refund on 7 different occasions and received nothing but computer generated response stating that they do not issue refunds.
DON"T USE THIS SITE FOR TICKETS FOR ANY VENUE! NOTHING BUT A THIRD PARTY RIPOFF AFTER YOUR HARD EARNED MONEY! NEGATIVE 5 stars
Answer: They will not refund your money. They are scam artists who mimic real ticket sites and venue box offices and take advantage of consumers. They are dishonest and horrible and should not be operating.
Answer: You have to call or chat. They aren't very good at communicating and won't if you don't try to get in contact with them.
Answer: I was unfortunate enough to innocently purchase 2 tickets to a Broadway show through Ticket Center. I assumed I was purchasing tickets from the theatre not through this third party website. I asked for a refund and they said NO so I contacted my bank, the better business bureau, and getting a lawyer. This company needs to be shut down!
Answer: It is a problem they buy the cheapest seat they can find and when they send you the seat there isn't enough time to get it resolved or a refund. GET A REFUND if you can and go to Ticket Master or another real honest site. I paid 385.00 for a great seat yes one seat and deceived a 65.00 garbage seat in the back.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account