TicketmasterReviews 458

I purchased two tickets for tonight U2 show in Phoenix about two months ago, At the time I thought they were expensive but I wanted to take my daughter to see them before they stopped touring.
Today the tickets are 1/3 of the price I paid from Ticketmaster and after contacting them I was basically told they will not be giving refunds.
I have been going to concerts for as long as i can remember and this Dynamic Pricing is to me a total scalper move. Next time Im going to take my chances and buy from some shady guy in a trench coat at least he will look you in the eye as he rips you off.

Disgusting and the bands and venues that support these companies need to rethink their strategy.

Bono you left your fellow country man down,,,

I just bought tickets to the upcoming Garth Brooks world tour. I was having major trouble buying just two tickets. I tried three different ways. Thru the app, online computer, and phone each time would not let me. Finally had to buy both tickets separately causing me and person I'm going with set in two different spots. On top of that due to app I accidently bought ticket for the show on the 5th that I do not need. It would not let me refund online and when I called representative said no refunds so I'm out $80 which is $#*!

Purchased tickets to deep purple in Detroit right when they went on sale, even picked out my seats at the venue that I have frequented many times. Reviewed my order over and purchased. Receipt printed out, only to be for a show in Virginia! I called and after being on hold for 40 min, was told they could not refund me because they were resale tickets! I never clicked anything for resale and not to mention the obvious fact that I don't live in Virginia and that's not even what I clicked to buy. The woman on the phone says my situation happens all the time. If that's true, then this has to be some kind of scam on their website. I know what I bought and I did not pick out seats for a completely different venue and a different date altogether. Now I'm have to resell these tickets in hopes to get my money back, meanwhile Ticketmaster will even make money on those tickets as well! This crap can't be legal! And after reading other reviews, I feel like a newscaster should be contacted. Something is totally wrong with this company

I paid $600.00 for tickets to the Move Beyond Tour at the Smart Financial Center in Sugarland, Texas on May 19th. These tickets were for the meet and greet package with opportunity to purchase collectibles, etc. I repeatedly emailed ticketmaster asking the time of the meet and greet session. I was told I would receive that information the week prior to the event. I did not receive and calling the Smart Financial Center resulted in no answer even though I called up to 6pm the day of the event. The people next to us had attended the event and said they received a text message with the time. (I have received text messages with available tickets for upcoming events, nothing for this one) I believe they are selling more tickets than they can accommodate and are just randomly selecting who gets notified. I am filing a complaint with the Attorney General's office for the State of Texas and urge anyone else who has had this issue to do the same. If the state gets enough complaints they will investigate and hopefully ticketmaster will be kicked out of Texas.

The Ultimate Soul2Soul Experience -Section 104 Row 1 Seat 1,2. The best tickets a person can get. No better tickets available. Quality seats are going for nearly 10 grand with scalpers. Ticketmaster tells me I can't get a refund but I can transfer, which is different than their stated policy for this type ticker. The Second email says that now I can't do either but I can sell to a family member. All that I want to do is give to a $#*!ing family member (for free). But these halfwitted, double talking jerk offs can; t get their policy or facts straight. More or less, they are making sure no one can use the ticket so they profit and have to offer nothing in return. Sorriest bunch of morons I have seen in some time.

This was my first time selling tickets on Ticketmaster. This story starts out great! Posted my two tickets, and they sold within two days. I get an email letting me know that they sold and I would be paid within 7-10 business days. The day I sold them was MARCH 10,2017. It is now APRIL 13,2017 and I have not been paid! I am so frustrated. MANY emails and phone calls later, I am horrified by the lack of knowledge that the reps have! Not to mention, answers to emails take days! I will give you the quick story to what they told me. FIRST, under your account "payent options", you have BUY & SELL. Well, I set up my sell card option as the same card I used to buy, this was the first NO NO, but they do not tell you on the site to not use the same credit card for both. So that caused a 10 day delay. So, I added a different card under "sell" and was told that this would correct the problem. Another 10 days later, no money and my answer is "it didn't work for some reason". So, at this point I was told to add my checking account, wait 5 days to verify two small deposits, which I did on April 5,2017. I was told that day that NOW the process would restart and I would get my money with 5-7 business days. NOW, on April 12,2017... I get another email saying that my CLAWBACK card, which is my credit card stored under "PAY" is not verified and that is why it is not working! So guess what! I just updated it to yet another credit card. WHEN DO I GET PAID?!?!? I have no idea who can help me and why they do not care that I have not been paid for over a month now. At this point, I am out my tickets, the $315 that I spent on them, and Ticketmaster has been paid twice sitting there with all that money... All the while, not paying me what is due to me! PLEASE Ticketmaster give me my money!

I tried to buy tickets to a professional sports game for a group of 15 people. However, Ticketmaster flips out if you attempt to buy over 9 tickets. Therefore, I had to make two accounts, with two different emails to try and get the remaining six tickets. After I sign in to my new account, and typed in all the billing info, I pressed submit order. Guessed what happened next? The screen read "Sorry, this exceeds your ticket limit". Then returns me to the home page.