TicketCenterReviews 223

I bought tickets from this site because I thought it was the official one for an event location that is fairly close to my home. I thought I would save me a trip downtown. Foolish I trusted that this was the site that assisted in finding the best seats.
When I print the tickets I come to find that they are not that close or in visibility of the performance. I also find that it's more than twice the actual price of the seat. From $80 I paid $200. This company needs to go down. I bought two tickets for $400. And I could've just driven down and paid $160 for the same seats. Horrible. I'm about to complain to the better business bureau.

I purchased tickets on January 30 for an event on August 14. When I received my order confirmation, I learned the electronic tickets wouldn't be available until August 13, the day before the event. Because we'll be traveling from out of town, I didn't feel comfortable with that timeframe, so immediately contacted Ticket-Center.com to request an earlier delivery. They indicated the tickets might be available before that date, and I should wait to hear more. It's now June 13. I contacted them again last week, asking them to contact the seller, to see if the tickets could be sent now, so we can make our travel plans. They were totally unhelpful. Chat was our only option--their phone system is not staffed sufficiently.

What if we needed to re-sell the tickets ourselves because of a schedule change? What if these tickets are bogus? Again, absolutely no customer service or support.

This website poses as ticket master and then charges you 2x the price, plus very expensive handling fees. You do NOT need them. Contact your venue and make the purchase without them. And they run a robot-run customer service to avoid dealing with complaints. It is a scam. AVOID!

I purchased tickets for Bonnie Raitt for October 2022 and was sent a link to accept tickets but it was a false site and when I was sent customer survey it as well was not of legitimate site as well. They have run through the same song and dance over 10 times. They are thieves and don't use this site!

I purchase 4 tickets to a concert and the seating were not close to each other. There was seats in different rows And spread out. They would not issue me a refund or or work with me whatsoever. I don't recomend this shady company to anyone. Buyer beware

Having gone to buy two tickets and clicked pay I quickly realized my mistake and tried to get the transaction reversed. No human to talk to and a web site that is unhelpful. Bottom line is that you can't get a refund even within 24 hours (or 24 minutes) of making the booking. A complete fraud of a business which should be avoided.

I went to what I thought was the Kennedy Center website when I was really led to tickets-center.com. I was in a hurry. The website said you'd better act fast. Hindsight is 20/20. All of their promotional language looked like a rip-off place but I continued. They won't issue a refund. Again. Consumer beware! There are plenty of available seats through the Kennedy Center box office and now I'm stuck with a ticket I don't want. I feel scammed. Do Not Use Unless You Are in Dire Straights. $24 service fee, $7 fee for emailing. And yes, I'm mad at myself for falling for it..

I'm not sure how because I'm fairly internet savvy, but this company duped me into buying 2 tickets for $739 to Hamilton that I thought were going to be excellent seats. Imagine my surprise when we showed up and we were within a couple rows from the very back of the theater. The people next to me paid $350 for the exact same thing. Shame on TicketCenter and shame on Ticketmaster whose software they used to transfer the tickets and shame on DPAC for not figuring a way to protect their customers from such scams.

I order tickets for a performance in NYC. Charge for 2 tickets $319.
Price of the tickets $50 each. An email to print our tickets arrive less than 2 hours before curtin time. Impossible for us to make it from North West New Jersey. Cannot get a refund. They keep misrepresenting everything to the Credit Card Company. Pity that you don't have 0 stars

I thought I was buying tickets on ticketmaster because they came up first on my google search. My attention to detail was obviously lacking! I bought tickets for my favourite comedian, paid what I believed was $322.00 for 2 tickets (I love this comedian so much that seemed like the correct price). Then I got my VISA bill and saw it was actually Ticketcantre not ticketmaster AND it was American money and I paid $487.00 CAD! The tickets I bought are $67.80 on ticketmaster. I immediately contacted Ticketcentre and they are of absolutely no help. So please do be very careful! I overpaid for crappy tickets in the balcony by over $350. I totally understand that it is my mistake but please be warned!

My mom purchased us 2 general admission tickets to a concert as a Christmas gift. It wasn't till the weekend of the concert when I was looking up the venue that I realized the tickets were only $29.50 at the venue through live nation. My mom was charged $187.50 for the same 2 tickets. I feel so bad for my mom who is on a fixed income and was just trying to do something nice for us :(

My elderly wife called them to buy minor league baseball tickets for the grandkids. She was not told their face value, nor outfield location, nor extra fees. We got no detailed receipt and were charged $389.97 for 6 tickets that turned out to be readily available from on official seller for $50.82! This feels like elder abuse and more!

After reading many reviews I don't know whether to cry or laugh. It makes no sense or use to tell my story.
Clearly ticket-center.com is a place of scams, not because they speculate on prices but because they do not deliver what you bought and you have no one to complain to. It is incredible that this website is not banned by the authorities. Recommendation: if you used your credit card in this place, block it and change the number.

500 $ on 3 tickets, never received my tickets. I was told I would get them 2 days before the show, here I am with no tickets. I have called 3 times and no resolution. They assure me they sent them and they haven't and will not refund my money. I hate to admit it, but everyone else is right, they are a scam site.

We purchased MMA tickets that were $70 for a general admission when we could have bought them at the event center for $25. A scam

We had purchased tickets for an upcoming event. A family commitment conflicted with this event and they would not issue a refund. Other companies that sell tickets for multiple people will refund your money and have the seller resell the tickets. I would not recommend this company to my worst enemy let alone my friends or family!

What a ripoff! I made the mistake of clicking on the first ad that came up and wasn't paying attention. The ticket I bought was over twice the price I would have paid had I gone to a the venue link itself. Terms and Conditions prevent any refunds or exchanges. Live and learn.

Over priced tickets. Twice as much as getting tickets from actual venu. No refund policy. And they do not disclose any information about venu. Such as health or vaccination requirements.