Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Thumbtack

ThumbtackReviews 1,534

1.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Thumbtack?
grey stargrey stargrey stargrey stargrey star

Thumbtack Reviews Summary

Thumbtack has a rating of 1.8 stars from 1,534 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Thumbtack most frequently mention customer service, credit card and phone number. Thumbtack ranks 98th among Local Reviews sites.

service
282
value
274
shipping
109
returns
154
quality
246

We monitor reviews for authenticity

Texas
1 review
2 helpful votes
Follow Don W.
Unfollow Don W.
Share Review
Report Review

Luna's Tree Service is the way to go! You will not be disappointed. He has fair rates, is timely, and cleans up and hauls your branches away. My wife was impressed when she saw one of his guys even racking after cleanup. He was even here early... no waiting. I would hire him again.

Don W.

Date of experience: June 18, 2016
Florida
1 review
2 helpful votes
Follow Bill S.
Unfollow Bill S.
Share Review
Report Review

Dave and Jason are real nice guys and do GREAT work! Had them put some drains in our patio area and pressure wash everything!

If anyone needs work done in the Northern Brevard area. I highly recommend him!

Date of experience: June 15, 2016
Florida
1 review
1 helpful vote
Follow Melinda S.
Unfollow Melinda S.
Share Review
Report Review

Mr. Thomassy was a complete professional in our house. We were doing some painting and I noticed an irregularity in the wall. I was concerned we may have had damage due to a leak, since tropical storm Colin had just come through a couple nights before and the house had leaked in this particular area a few years back. Mr. Thomassy was able to put our minds at ease by not only telling us we didn't have a leak, but showing us images on his thermal camera and comparing them to dry sections of our house and more moist areas so that we could see for ourselves. I would highly recommend AMVETPRO and their thermal imaging techniques. I would be shocked to learn of a harder working or friendly business that can you leave with complete peace of mind.

Date of experience: June 14, 2016
Rhode Island
1 review
1 helpful vote
Follow Nancy L.
Unfollow Nancy L.
Share Review
Report Review

Real Deal Van Lines
June 13, 2016

I was impressed! I had David, Jeff and Ed move my furniture and household goods on to a moving truck to go to Florida. They were great to work with, and did a wonderful job! They were careful with my furniture, and did an absolutely fantastic job loading the moving truck. There was not an inch of space between the boxes and furniture, tied everything securely multiple times as they went along, and I had NO damage to my house in the process. I would without question recommend this crew from Real Deal Van Lines. Nancy Lecours

Date of experience: June 13, 2016
California
1 review
8 helpful votes
Follow Christina G.
Unfollow Christina G.
Share Review
Report Review

I used Thumbtack for my business for about a year and a half. I have really liked using them UNTIL they doubled there pricing to quote my potential clients. They are way to expensive and I probably won't ever use them again. I get enough business from Facebook and word of mouth!

Date of experience: June 12, 2016
Texas
1 review
2 helpful votes
Follow Estela M.
Unfollow Estela M.
Share Review
Report Review

Jacome Hardwoods
June 13, 2016

I am very happy with service. Call Jacome and ask if can come to my house to help with my woods floor. He repair my floor and refinish. My floor feel and looks like new thank Jacome...

Mrs. Maybin

Date of experience: June 11, 2016
California
1 review
4 helpful votes
Follow Sarah K.
Unfollow Sarah K.
Share Review
Report Review

I hired terrible movers through thumbtack. I tried to leave bad reviews on the company but they are not listed any longer in Thumbtack. Thumbtack is unlisted them for some reasons. I guess they faked the reviews since it is easy to fake it? Thumbtack customer service is also terrible. Don't hire movers through Thumbtack.

Date of experience: June 10, 2016
Louisiana
1 review
1 helpful vote
Follow Jennifer P.
Unfollow Jennifer P.
Share Review
Report Review

I waited a whole month, never got a phone call or text. I text, no response, i call no response... dats later i get a text... basically saying she will get back with me. Oh did i mention im still waiting. I called 4 months in advance, now party is 6 weeks away and im doing most of it now by myself. If u can't fill someone's commitment. Just say so!

Date of experience: June 9, 2016
Texas
1 review
1 helpful vote
Follow Betty V.
Unfollow Betty V.
Share Review
Report Review

I recently had water damage in my home due to my water heater. My repair consisted of drying the water and floor repair. I located the water damage restoration professional through Thumb Tack. I used Fast Action Restoration, owner Joe Donovan. He was very prompt in replying to my need and his work as well as his advice was exceptional. I recommend Fast Action Restoration. Betty Vaden

Date of experience: June 9, 2016
Virginia
3 reviews
0 helpful votes
Follow Kermit P.
Unfollow Kermit P.
Share Review
Report Review

I was contacted by Ronnie Knox from Denton through Thumbtack. I live in Lewisville and he drove down to see what I needed done and then submitted a very reasonable quote by mail a couple of hours later. We agreed on the estimate and he gave me a start date and completion date. He started on time and finished early.

I had a 'bucket list' of things that needed to be done including replacing a fence, some landscaping, assembling some furniture, and some minor repairs both inside and outside. He treated each thing as if it was his own and went way above and beyond anything I expected. I will definitely be calling him again as needed and highly recommend him.

Date of experience: June 8, 2016
New York
1 review
0 helpful votes
Follow Beth M.
Unfollow Beth M.
Share Review
Report Review

Zoom Foto Both was great! They set up in a timely maner and the guest loved being able to create a photo. Because this was for a wedding reception and the Bride/Groom live in Co they actually printed out 2 copies of each photo so the guest and the Bride&Groom could each get a copy of the photo. The backgrounds were great and could change. Very professional made our event so much better!

Date of experience: June 8, 2016
Illinois
1 review
0 helpful votes
Follow John J.
Unfollow John J.
Share Review
Report Review

Gave a reasonable estimate then removed old concrete for sidewalk as requested. All prep work was done quickly. Communicated good through out the job. Was satisfied with finish project. Neighbor also used them for concrete work.

Date of experience: June 7, 2016
California
1 review
0 helpful votes
Follow Liz R.
Unfollow Liz R.
Share Review
Report Review

We Had the pleasure to work with the owner, the ways and means on how to make our leaky roof look beautiful, and last another 30+ years. Fair pricing without all the hassle.

Date of experience: June 6, 2016
Illinois
3 reviews
5 helpful votes
Follow Jeremy S.
Unfollow Jeremy S.
Share Review
Report Review

Reviews of other business performance and they have there name next to it.

Use google, bid sites, anything other than this. My MBA and professional opinion don't even waste your time with thumbtack.

Date of experience: June 6, 2016
Pakistan
1 review
0 helpful votes
Follow Zahid H.
Unfollow Zahid H.
Share Review
Report Review

Mr. Zahid is very experienced guy i call him to renew my kitchen he did really good job and price was also perfect and i didn't replace whole kitchen he just make it like new one. He is good in work, i appreciate his professtional experience i will preffer him in future.

Date of experience: June 6, 2016
Virginia
2 reviews
0 helpful votes
Follow Mauria G.
Unfollow Mauria G.
Share Review
Report Review

I hired Glen and his men to clean up my yard. It hadn't been serviced in a year. I had interviewed others, but I found Glen to be very personsble and enthusiadtic about his work. He and his team did such a fabulous job, I hired them to come back!

Date of experience: June 6, 2016
Connecticut
1 review
0 helpful votes
Follow Mary A.
Unfollow Mary A.
Share Review
Report Review

Mike Ferla LLC does all the repairs for my homes on the market. He does plumbing, painting, carpentry. Always on time and shows up and completes all jobs in a short period of time. I completely trust him. He repairs, corrects and improves most if not all of the problems or issues I have with a home. -Mary A. CT

Date of experience: June 6, 2016
Alabama
1 review
0 helpful votes
Follow Mikiala M.
Unfollow Mikiala M.
Share Review
Report Review

They were amazing! I needed emergency assistance with my roof being replaced they came in with an awesome price did the work very quickly and ensured all was cleaned up! Excellent company I highly recommend them!

Date of experience: June 6, 2016
Arizona
3 reviews
0 helpful votes
Follow Noemi D.
Unfollow Noemi D.
Share Review
Report Review

Very good service.
June 5, 2016

My A/C stopped working last night and was worried the next day of who I will call to look at it. I saw this Thumbtack website and filled out a request. In just about 10 mins Fernando called and said he can look at it this afternoon. He came in about 1/2 hour. He looked at it and then told me what needs to be done. I thought he needs to come back to do what needs to be done but he said he can do it now. I was so happy that he did it, changed the thermostat, freon needed to be refilled and then he serviced my unit. He is very professional, very quick, honest and respectful. I would recommend thumbtack and ask for Fernando. Thanks Fernando.

Date of experience: June 4, 2016
Georgia
4 reviews
5 helpful votes
Follow Angela M.
Unfollow Angela M.
Share Review
Report Review

What a joke! So far, I have only come across very non professionals advertising their services in the area of a traveling notary. I would never recommend this on line service to anyone! One notary decided to have a confertassion with me on line! Really?! They can keep this mess!

Date of experience: June 1, 2016

From the business

Thumbtack is a technology leader building the modern home management platform. Through the Thumbtack app, people can effortlessly care for their homes — confidently knowing what to do, when to do it, and who to hire. Bringing the $500 billion home services industry online, Thumbtack empowers millions of people to fix, maintain, and improve their most valuable asset. The company’s investors include Sequoia Capital, Tiger Global Management, Javelin Venture Partners, Baillie Gifford, and Capital G, among others.


thumbtack.com
Founded in 2009
San Francisco, CA, United States