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Thumbtack has a rating of 1.8 stars from 1,534 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Thumbtack most frequently mention customer service, credit card and phone number. Thumbtack ranks 98th among Local Reviews sites.
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Luna's Tree Service is the way to go! You will not be disappointed. He has fair rates, is timely, and cleans up and hauls your branches away. My wife was impressed when she saw one of his guys even racking after cleanup. He was even here early... no waiting. I would hire him again.
Don W.
Dave and Jason are real nice guys and do GREAT work! Had them put some drains in our patio area and pressure wash everything!
If anyone needs work done in the Northern Brevard area. I highly recommend him!
Mr. Thomassy was a complete professional in our house. We were doing some painting and I noticed an irregularity in the wall. I was concerned we may have had damage due to a leak, since tropical storm Colin had just come through a couple nights before and the house had leaked in this particular area a few years back. Mr. Thomassy was able to put our minds at ease by not only telling us we didn't have a leak, but showing us images on his thermal camera and comparing them to dry sections of our house and more moist areas so that we could see for ourselves. I would highly recommend AMVETPRO and their thermal imaging techniques. I would be shocked to learn of a harder working or friendly business that can you leave with complete peace of mind.
I was impressed! I had David, Jeff and Ed move my furniture and household goods on to a moving truck to go to Florida. They were great to work with, and did a wonderful job! They were careful with my furniture, and did an absolutely fantastic job loading the moving truck. There was not an inch of space between the boxes and furniture, tied everything securely multiple times as they went along, and I had NO damage to my house in the process. I would without question recommend this crew from Real Deal Van Lines. Nancy Lecours
I used Thumbtack for my business for about a year and a half. I have really liked using them UNTIL they doubled there pricing to quote my potential clients. They are way to expensive and I probably won't ever use them again. I get enough business from Facebook and word of mouth!
I am very happy with service. Call Jacome and ask if can come to my house to help with my woods floor. He repair my floor and refinish. My floor feel and looks like new thank Jacome...
Mrs. Maybin
I hired terrible movers through thumbtack. I tried to leave bad reviews on the company but they are not listed any longer in Thumbtack. Thumbtack is unlisted them for some reasons. I guess they faked the reviews since it is easy to fake it? Thumbtack customer service is also terrible. Don't hire movers through Thumbtack.
I waited a whole month, never got a phone call or text. I text, no response, i call no response... dats later i get a text... basically saying she will get back with me. Oh did i mention im still waiting. I called 4 months in advance, now party is 6 weeks away and im doing most of it now by myself. If u can't fill someone's commitment. Just say so!
I recently had water damage in my home due to my water heater. My repair consisted of drying the water and floor repair. I located the water damage restoration professional through Thumb Tack. I used Fast Action Restoration, owner Joe Donovan. He was very prompt in replying to my need and his work as well as his advice was exceptional. I recommend Fast Action Restoration. Betty Vaden
I was contacted by Ronnie Knox from Denton through Thumbtack. I live in Lewisville and he drove down to see what I needed done and then submitted a very reasonable quote by mail a couple of hours later. We agreed on the estimate and he gave me a start date and completion date. He started on time and finished early.
I had a 'bucket list' of things that needed to be done including replacing a fence, some landscaping, assembling some furniture, and some minor repairs both inside and outside. He treated each thing as if it was his own and went way above and beyond anything I expected. I will definitely be calling him again as needed and highly recommend him.
Zoom Foto Both was great! They set up in a timely maner and the guest loved being able to create a photo. Because this was for a wedding reception and the Bride/Groom live in Co they actually printed out 2 copies of each photo so the guest and the Bride&Groom could each get a copy of the photo. The backgrounds were great and could change. Very professional made our event so much better!
Gave a reasonable estimate then removed old concrete for sidewalk as requested. All prep work was done quickly. Communicated good through out the job. Was satisfied with finish project. Neighbor also used them for concrete work.
We Had the pleasure to work with the owner, the ways and means on how to make our leaky roof look beautiful, and last another 30+ years. Fair pricing without all the hassle.
Reviews of other business performance and they have there name next to it.
Use google, bid sites, anything other than this. My MBA and professional opinion don't even waste your time with thumbtack.
Mr. Zahid is very experienced guy i call him to renew my kitchen he did really good job and price was also perfect and i didn't replace whole kitchen he just make it like new one. He is good in work, i appreciate his professtional experience i will preffer him in future.
I hired Glen and his men to clean up my yard. It hadn't been serviced in a year. I had interviewed others, but I found Glen to be very personsble and enthusiadtic about his work. He and his team did such a fabulous job, I hired them to come back!
Mike Ferla LLC does all the repairs for my homes on the market. He does plumbing, painting, carpentry. Always on time and shows up and completes all jobs in a short period of time. I completely trust him. He repairs, corrects and improves most if not all of the problems or issues I have with a home. -Mary A. CT
They were amazing! I needed emergency assistance with my roof being replaced they came in with an awesome price did the work very quickly and ensured all was cleaned up! Excellent company I highly recommend them!
My A/C stopped working last night and was worried the next day of who I will call to look at it. I saw this Thumbtack website and filled out a request. In just about 10 mins Fernando called and said he can look at it this afternoon. He came in about 1/2 hour. He looked at it and then told me what needs to be done. I thought he needs to come back to do what needs to be done but he said he can do it now. I was so happy that he did it, changed the thermostat, freon needed to be refilled and then he serviced my unit. He is very professional, very quick, honest and respectful. I would recommend thumbtack and ask for Fernando. Thanks Fernando.
What a joke! So far, I have only come across very non professionals advertising their services in the area of a traveling notary. I would never recommend this on line service to anyone! One notary decided to have a confertassion with me on line! Really?! They can keep this mess!
Answer: Thumbtack does not generate fake requests. When our professionals come to Thumbtack to meet new customers, we know how important it is to receive requests that can help them expand their clientele. We have a lot of customers that come to Thumbtack and hire professionals to help them complete their personal projects. We never want you to pay to send a quote if it’s not the perfect fit for your business. This is why you can view the details of each request before you send a quote and introduce yourself to the customer. James - I’m so sorry that the concerns you’ve brought to our attention haven’t been responded to in an appropriate amount of time, this is never our intention. It's important to us to obsess about answering our customers and professionals questions and concerns within a timely manner. We are a real company that can always be improving. You can read more about our company in reputable sources such as Forbes and the New York Times. If anyone has specific concerns about certain requests you’re receiving, we’d be happy to review them and see how we can help. Feel free to give us a call at (800) 343-1710, we have an amazing support team that is just waiting to talk to you.
Answer: Hi Kay, I’d be happy to answer your questions. When we initially started Thumbtack in 2009, we tried multiple business models. This included a commission based model, but there were some concerns. When professionals didn’t pay for each quote they sent out, there was nothing to stop pros from quoting as much as possible, regardless of if they were the right fit for the job. Paying for each quote encourages better quality quotes and creates a much better experience for customers. Like you mentioned, it’s important for us to get customers to try our site and continue to hire professionals. In the end, pros are paying to promote and advertise themselves to customers that are already actively looking for that particular service. S. G has an amazing point, and Thumbtack is a great introduction site. There’s a lot of potential to expand your clientele, but sometimes it takes some tweaking to your profile and quotes to increase your response rate. The goal is to create a connection through your profile and quote message, and we’re here to help you do this. It’s kind of like sending the customer a virtual portfolio of your experience, achievements, and reviews. I do want to clarify that Thumbtack does not create fake requests, and it goes against everything we value as a company. While Thumbtack may not be the perfect fit for every business, we strongly believe that we can help connect businesses with new customers and foster growth. If you’d like to give us a call at (800) 343-1710, we’d love to give you more personalized help or answer any other concerns you may have.
Answer: We love to see that you’re interested in joining Thumbtack, Grace! Your party planning business sounds like it will be a blast. When it comes to having a license, it's up to each professional to determine what licenses are necessary and follow their local, state and federal laws. I recommend checking with your state to see if a business license is needed for your service. Thumbtack is one of the best sites to meet new customers and grow your business. Robert S. Gave a really good explanation of how we work. You can sign up and receive requests for free, and you only pay us when you send the customer a quote. Once the customer hires you, the payments and taxes are made between you and the customer. This is a great way to connect with the customer and build an extensive referral network. We wish you the best of luck with growing your business. Have an amazing day!
Answer: The reason you had a lull in leads we because thumbtack had a manual action penalty levied against them. If you are not sure what that is you should google search it. The letter you received from Thumbtack regarding this was (as usual) not fully truthful. The letter does not detail the slimy tactics thumbtack used ti enhance google rankings in organic search returns. Do yourself a favor and search this phrase "thumbtack manual action penalty"
Answer: With our recent changes, you're only charged when a customer responds to your quote with interest in working with you. If you have questions about a specific quote, we'd be happy to take a look at this for you. Just send us a message on Facebook with your email address and the customer's name.
Answer: We want to make sure you get the most out of our site and see a return on the investment you've made with us. Please give us a call at (800) 948-2034 when you have time so we can go over your concerns with us.
Answer: We like that you're expanding your options, Rebecca. Thumbtack is a local services marketplace that connects customers with the right professionals for anything they need done. A lot of pros have met new customers off our site and you can too. You can see more information about how we work here: https://www.thumbtack.com/pros/how-thumbtack-works. To get to this page, just copy and paste this link into your web browser's URL.
Thumbtack is a technology leader building the modern home management platform. Through the Thumbtack app, people can effortlessly care for their homes — confidently knowing what to do, when to do it, and who to hire. Bringing the $500 billion home services industry online, Thumbtack empowers millions of people to fix, maintain, and improve their most valuable asset. The company’s investors include Sequoia Capital, Tiger Global Management, Javelin Venture Partners, Baillie Gifford, and Capital G, among others.
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