thredUPReviews 6,181

I sent in one large bag and was only paid $18. All my items were new with tags or in excellent condition and Thred Up listed them all as such. They made way more on my items than I was paid for them. They ripped me off. I would have been better of selling my items on Ebay. Thieves. Thieves. Thieves. I will never do business with them again, selling to them or buying from them. I would be purchasing items that I'm sure they ripped off from other angry sellers as well.

Do not send your clothes to thredUP to sell. I sent 2 large bags of new and gently used items. All were current fashions, no stains, snags, tears, etc. No broken zippers or loose or missing buttons.
The estimated time to process was 3 weeks. It took closer to 8 weeks. Fortunately, they waived the $9.99 per bag processing fee. They estimated the value of the contents (70-80 items) to be $26.55. If the hadn't waived the processing fees, my payout would have been less than $7.00 for 70-80 items!
The two options for payout are credit with thredUP. Since several of the items I have purchased in the past were either the wrong size or damaged, I decided to cash out. They sent a pre-paid gift card. After having the card declined multiple times, I went online to the cardholder's website and learned that I can only process purchases for 80% of the value of the card. The instructions for processing for the amount on the card do not work. Ripped off in several ways.

After sending a few bags for donation and a few for pay out, I realized how untrustworthy this company is. I am extremely aware of quality standards as a designer myself, and therefore I only send sellable items in the pay out bags, and less sellable items in the donation bags. The most recent bag I sent was worth HUNDREDS of dollars, and though I knew I would get less than I paid for these items, I did not expect to get less than $40 total! I cannot emphasize how insanely small that amount is in regards to what I sent. Additionally, items that were in excellent condition from stores like Express and Vineyard Vines, were not accepted. The company also does not tell you why your items are unaccepted, and I wouldn't be surprise if they are still somehow making money off of these items. I have no doubt that this company will start to have trouble when people get fed up with the payout they receive and no longer have things to sell. At the end of the day, if you want to donate items and do not care to get anything in return, they'll make it easy for that, but if you're selling your clothes because you need money, don't expect this company to do anything to help you.

Thred up is one store that I have to shop every day. They have so many items to choose from, clothing, handbags shoes etc. They are mostly named brand items that you would spend a lot more for new. Thred up is constantly putting new things on line to cho0se from. Easy checkout and to top it off they have your items packaged in a box with cute polka dot tissue paper. Check the store out. You won't be disappointed. I never have been

I would not recommend this website at all.
Especially if you are selling them clothes.
Plus, I sent a bunch of clothes and accessories and one purse.
I asked for the clean out bag back if they didn't want it.
And I am missing few of them!
They didn't take time to put my clothes back in the bag, it seems like they just throw it back in there!
I really should've read the reviews first.
We can't even talk to a customer service representative on the phone.
I hated the experience!

If you are buying clothing, good experience. If you are selling your clothing, NOOOOOOOOO! They give astonishing small return for your products. It is criminal! I sent them a bag full of brand new clothing, purses, shoes, jackets, ALL beautiful, brand new and they gave me twenty dollars in return. You are better to sell your clothing or even give it away! I would not use this company. I read reviews saying the same and I didn't heed to the experiences of others. NOW, I know! I will not sell to this company again.

If you like getting. 30 cents for something that they sell for 8.99, or my favorite 1.30 for something they sold for $28.99, sure go ahead. I sent in brand-new with tag items that they paid a pittance for, then they turn around and make a big profit off of my mistake. You are better off donating and getting a tax refund than sending them your items... AND they say try contacting them - they sent me a standard response and then ignored me.

Never again will I send them clothes. They are taking your clothes and paying you very little. Less than what you would probably get for selling yourself at a garage sale. This place needs to be shut down for deceiving sellers and buyers. Your bag gets picked through specialist? These specialists are keeping things for themselves. How does high end items get credited for cents! Cents! Thred Up you will be shutting down soon. You can't and won't keep stealing from customers and get away with it.

I thought I would give actual numbers of what I have received vs. what they have made on the clothes I have sent to ThredUP. Most of the clothes I sent that they have sold they have categorized as excellent condition. Some have been new. A few were gentle wear. In April of 2015 I received an upfront pay out of $118.73. The items they actually sold brought them $297.33. Received 40% of what they received. I actually think this is fair. Fast forward to April of 2017. I received a payout of $53.50. The items they sold brought them $193.89. I received 27% of what they received. I don't think this is acceptable. I might give them one more shot but if I receive less than 40% of what they receive I won't send them clothes again.