thredUPReviews 6,181

Wow, im freaked out now, ive sent them at least 15 bags, stuffed with higher end pieces and i have not opted for the return assurance. None of my bags have been processed yet but after reading all these negative comments about how they pay out and decide what to pay for, and then basically steal your pieces by not paying for them at all then selling them on the site anyway? Wtf... im worried and stessed. I know the items i sent i could have sold on Tradesy or Poshmark... Now i just feel screwed and they havent even got to my bags yet. Just way more negatives here then positives, WAY MORE... and ive read every POST made by buyers and sellers. I wish i would have found this 2 weeks ago... dammit... BUT in fairness i will post if i have a positive transaction with them but will wait untill ALL my bags are cleared first. Im hoping for the best but the boxes i have packed now to ship them, will wait in the corner. After all the reading ive done here, if you average it out, there is 10 negatives to each 1 simi positive experiance with this company,,, thats a RED FLAG. Something is off... lets hope for a positive here at the end...

I have a love/hate relationship with ThredUp. I have probably ordered from it about 10 times. I love getting my daughter gently used girls clothing from ThredUp. It is a cheap way to buy very cute outfits. For example last year I bought her a like new gymboree Easter dress for $7.99. The girls clothing has always been excellent quality even if it was sold "flawed".
I have also bought some women's and maternity items from ThredUp. Two tops that I recently purchased had small holes in them but were marked like new. I occasionally buy flawed items, but those items have always been marked flawed. Had I known they had holes I would not have bought them since both items were sweaters and I had planned to wear them to work. With sweaters holes tend to get larger. I contacted ThredUp regarding this issue and they never responded. I also purchased maternity clothing from ThredUp and the one item was marked maternity but when I received it it was obviously a nursing top ( the tag said nursing wear). I use the item now postpregnancy, but again I would not have purchased it if I had known it was a nursing top, since I wanted a black maternity top.
My final complaint about ThredUp is that I wish they offered something for customer loyalty. I can always find codes on the internet for 20-30% off but they are only for new customers. It would be great if there were occasionally similar discounts offered to those who purchase frequently. I know they have referral credits, but I don't blog or solicit my friends.
I have never sold to ThredUp so I cannot speak to that part of their service.
I would give them 1 star for customer service, 3 stars for women's clothing, and 5 for children's. Will I continue to shop from ThredUp? Yes, but probably only for my children.

I've only bought from the site and the app, never sold through it, so keep that in mind. That said, I've had nothing but great experiences! I've bought women's clothing, maternity clothing, girls' clothing, and boys' clothing, all with no problems. The quality has always been exactly as described. When it comes to fit, I generally only buy brands I know my size/fit in, so I've had no real problems with that - on occasion I've had a piece just not look as great as I wanted, but in that case it was cheap enough that I didn't really mind just passing it on to a friend. The free shipping on orders over a certain amount is really attractive to me.

Both the website and app are convenient and easy to use. I like that I can save filters or favorite brands, which carry to the app. I don't usually shop via apps because I usually find the experience somewhat lacking but the ThredUp app is incredibly simple to browse and buy from, and incredibly intuitive.

The clothes take a few days to arrive but I don't use ThredUp for things I need TOMORROW so that doesn't bother me - I use it to stock up on sizes and styles I need in brands I like. All in all I will absolutely continue buying from ThredUp and as my kids grow will probably sell through them as well!

I love shopping thredup and now even more since they have womans. I have placed several orders for my nephews and the items have been great, perfect for little boys that grow out of things so quick. I love a good deal so I was super excited when they started offering woman. I have never sent in items so I cant comment on that part, but I can say first hand I love shopping there. And I refer them to everyone, so I love there credits they give you for referrals. One thing I would change is the detailing, I would like for it to tell me more.

I sold and bought from them. Don't go in with vaunted expectations - I sold to them because it was easy and convenient, and my stuff is mid-range brands like Gap, Loft, BCBGMaxazaria, etc.

What I made I used to shop. The best way to shop the site is to comb the new arrivals. There is a TON of stuff that no one buys that just sits around. It took a lot of browsing for me to find some things that I wanted.

So, shipping. It takes a few days to get clothes, which is OK for me. Two of the pieces I ordered are great, but the other one is actually vintage, and I felt, had a very different cut and style than it appeared to in the pictures and description. It turns out that I would have to pay for the return, and it just doesn't seem worth it to me.

Like a previous reviewer said, just know there's about a chance (in my case 1/3) that you won't like what you get, and like me, you'll probably be stuck with it because it doesn't make sense to ship something back that you paid $15 for.

I've only bought, never sold and I have been disappointed too many times. I've gotten children's clothes sent as womens clothing, clothing for my daughter was not the size advertised and most recently a pair of black pants with a hole the size of a quarter on the butt! They claim to check everything before ships!?!? Even worse is there ridiculously long shipping time, they are in California and I am in MN, my last shipment took 2 weeks(!) to get to me! I have ordered stuff from China that has come quicker.

I buy from thred up occasionally. They have a great selection but are missing a few key points from each listing. They do not note WHAT the flaws are on items they say have flaws... I bought one pair of pale green pants that ended up having what looked like splattered coffee stains throughout the thigh and mid leg area. They were not wearable. I have had some good experiences though- I have gotten several expensive items for less than $7 on this site. I am not sure how they figure out their pricing as it seems a lot of items are very overpriced, while other items are very underpriced. They could probably get better prices if they described each item more and also included some measurements! I have never consigned with them or sold them clothing- I have heard they pay less than you would get for the same items at a yard sale. Easier to just donate to charity and take the tax write off. One issue I had with them was when I ordered a dress, listed as a women's brand and size. I received it and it was the children's brand from the same designer so my woman's medium dress was actually a child's medium and wouldn't have fit an adult unless they were a size 0000. I emailed them and they refunded immediately so I was happy in the end, but the refund was a credit to spend with them- NOT my money back. I will continue to buy from them occasionally, but I do so knowing that my chance of being happy with the purchase is about 50/50, so I don't spend a lot.

I LOVE thredUp! If you know your size from trusted brands (H&M, Old Navy, Lauren Conrad, etc) it makes it so much easier to have a wonderful shopping experience with this site. I always get a full box of like-new, sometimes brand new, clothing with free shipping (it's so easy to spend $50, but still get a ton!). It's like Christmas morning when I get my box, love trying the new clothes on and it always makes me want to get back online and start shopping again!

Thredup isn't bad, but there is a lot of room for improvement. I sent in some items that I normally would have just donated to a local thrift shop. My clothing was from middle of the road retailers, not high end but not Walmart quality either, think Kohls, American Eagle, Lane Bryant, etc. I sent around 25 items that were all in good shape but none had tags. I got just over $12 for my bag. I was satisfied enough with that payment because, as I said above, I otherwise would have just dropped them in a donation box somewhere and got nothing. Thredup also donates the clothes they don't buy, which is good.

One thing that worries me is the bag fee. Right now, it's waived but apparently they sometimes charge you $5 as insurance that they will get their bag back. If this fee continues to be waived then I will definitely send in more clothes later on. If not, then I probably won't send any more because you could actually end up with less money that you started with. I couldn't see this working unless you are guaranteed to get at least $5 for your clothing. There is also one other thing I didn't like: the wait times. You should be prepared to wait almost two months for your bag to be inspected because it takes them that long. I was really surprised by that! They should definitely try to speed their process up quite a bit.

My advice would be to only send in items that you are okay with losing so you won't be upset if your bag only gets a few dollars or even nothing (which I've heard can happen). If you have the option and desire to bring your clothes to a local consignment shop for appraisal first or the time to try to sell your clothes at a better price at a yard sale, then go for it because you'll probably make more money that way. But if you're like me and don't have any consignment shops around and are too busy to have a hard sale, then this is a great option.

Overall I would recommend Thredup if you would be happier with a few dollars than nothing for your old clothes. I would not recommend it to people who are looking to get back a significant percentage of the money they spent on the clothes. I haven't bought anything from the site yet, but I imagine it will be fine. They have cute stuff and it's available in all sizes including juniors and plus.

So far I am not really impressed. I decided I wanted to try buying some of the clothing offered online. I only ordered 2 things and it took them 4 business days to ship out the order (although it took them no time at all to charge me and their website says 1-2 business days). Now I didn't want to pay a bunch of money on shipping so I went with the standard shipping, That apparentlymeans it takes an additional 5 business days from when it was shipped to arrive via Fedex. I do a lot of online shopping and I have ordered shoes from China that got here in the same amount of time. Now, in the meantime I have been reading a lot of online reviews about people who have sent the clothes in and received barely anything. This has me somewhat concerned. If I ever get the clothes I ordered, I may just donate what I was planning to send to thredup. At least I know where they are going.

If you and someone else in your household want to use this website to purchase something, forget about it. You don't get any of the benefits since you share the same household, therefore the two (or more) or you can't have separate accounts. Seriously? I don't live at home, but I am unable to ship to my college campus. Because of this I can only ship to my home address but they won't allow me to and took away my $10 credit as well since a household member had an account. We're two separate people, why do we need to have the same account? That is ridiculous. Not all household members are on good terms. The customer service of this place is terrible.

I have mixed feelings about this site… Although the items I have ordered from them were in great condition and fairly reasonably priced, sending items in to be resold is curious. I sent three big bags to them from the same post office at the same time, and they only processed two. The amount of money i was credited was extremely low. I would do better at the local consignment shop. However, I love the feeling of purging my closet and filling a bag in hopes to obtain something "new" as a reward.