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ThreadBeast

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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ThreadBeast Reviews Summary

Threadbeast has cultivated a positive reputation among customers for its curated clothing selections, which often align well with individual styles, providing a convenient shopping experience. Many users express satisfaction with the quality and value of the items received, as well as the helpfulness of customer service, highlighting prompt responses and effective communication with stylists. However, some customers noted occasional mismatches in style preferences and a desire for more well-known brands. Overall, the sentiment is largely favorable, with many looking forward to future boxes and appreciating the service's ability to refresh their wardrobes.

This summary is generated by AI, based on text from customer reviews

service
185
shipping
186
quality
185
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New York
1 review
0 helpful votes
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Great quality and service
June 20, 2024

Every box has great quality clothes. Customer service are so quick to answer back on emails and calls.

Date of experience: June 10, 2024
New York
1 review
0 helpful votes
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Pretty good overall
June 20, 2024

Value is pretty decent for today's over inflated economy. Only downside is that the website is kind of clunky. To discontinue service you have to jump through a couple hoops. Once you do discontinue they will beat your email box down like jehovahs witnesses at your door.

Date of experience: June 10, 2024
Massachusetts
1 review
0 helpful votes
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Stuff I like and what I got
June 20, 2024

I got thread beast for the fact I expect sneakers in every month box, the only thing I didn't like was the dad like golf shorts, I'm a 90 hip hop style, like baggy jeans shorts or duckies style, besides that that stylist did amazing job,

Date of experience: June 10, 2024
Colorado
1 review
0 helpful votes
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It's been decent at times
June 20, 2024

Honestly it's a little expensive with the stuff or quality of it, I've gotten some really good fabric and clothes then have gotten stretched and loose bad fabric. So right now I'm still on the fence. Hopefully upgrading will change my mind because I love my clothes and shoes.

Date of experience: June 10, 2024
Courtney E. — ThreadBeast Rep
over a year old

Hi there! Would love to know more about how we can improve your experience. Mind sending us a quick email to [email protected] so we understand what went wrong?

New York
1 review
0 helpful votes
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Cancelling or pausing boxes
June 20, 2024

Everything I have received has been amazing. I wish you had a pause button for months where I don't need it or don't have the funds for it. Also I tried to cancel my subscription because I couldn't pause it and it was really hard to do. Maybe set up a pause option to stop people cancelling and keeping people subscribed.

Date of experience: June 10, 2024
California
1 review
0 helpful votes
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On my second month with my subscription and they are very amazing! The choice of clothing matches personality. The swipes to personalize choice is helpful. Any issues you may contact them directly and the solution is up front and quick. Never regretted subscription. I got compliment with what I wear and boost my confidence. 💯

Date of experience: June 10, 2024
New Mexico
1 review
0 helpful votes
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Great service A+++
June 20, 2024

The clothes are great, the brands are legit, and I'm very happy and satisfied!

Date of experience: June 10, 2024
Pennsylvania
1 review
0 helpful votes
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Great styles
June 20, 2024

Threadbeast has been doing such a great job at picking things I like and exploring clothes that I don't typically wear

Date of experience: June 10, 2024
Alabama
1 review
0 helpful votes
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Overall
June 20, 2024

Overall, they are really good at providing a service to people who are busy!

Date of experience: June 10, 2024
New York
1 review
0 helpful votes
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First box review
June 20, 2024

All items I received were definitely my style only thing I would change is if it was seasonal that's why the review is 4 stars

Date of experience: June 10, 2024
Texas
1 review
0 helpful votes
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Monthly Christmas
June 20, 2024

I absolutely love my boxes! I look forward to them every month, it's like Christmas every time I get one. I refuse to give my subscription up, even if I'm struggling financially I still find a way to find money to get a box! I don't think there is even one box that I've disliked.The clothes you guys send fit my style perfectly and the accessories are to die for, they definitely step my game up. Also I love when there's deals for free shoes! I got a pair recently and I've been wearing them almost every day.

Date of experience: June 9, 2024
Florida
1 review
0 helpful votes
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Company needing upgrade platforms
June 19, 2024

I've been having a wonderful experience with this company. I believe that they could go further if they should start reaching out to the customers prior to & seeing particulars and showing them the items that are being sent and give them the option either.

Date of experience: June 9, 2024
California
1 review
0 helpful votes
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Stoked to connect
June 19, 2024

I'm stoked to connect with Thread Beast! Their clothing has elevated my style game. Comfortable, durable, and trendy pieces that make me feel confident and expressive. From casual tees to statement-making hoodies, Thread Beast's got me covered. Excited to see what's next from this innovative brand

Date of experience: June 8, 2024
Courtney E. — ThreadBeast Rep
over a year old

Appreciate the awesome review! We're committed to offering the highest quality styles and service, and we're thrilled to have you as our customer. Can't wait to provide you with more great fashion choices in the future!

Arizona
1 review
0 helpful votes
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Review
June 16, 2024

Clothes are smooth I appreciate them. I like the picks n colors on them they fly!.

Date of experience: June 5, 2024
Courtney E. — ThreadBeast Rep
over a year old

We appreciate your review and are thrilled you chose our services! We'd love to hear how we can elevate your experience even further. Reach out to us at [email protected]

Wisconsin
1 review
0 helpful votes
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Pissed.
June 15, 2024

I wanted to cancel my subscription and I had to jump through hoops to get to the cancel button. And then it doesn't cancel and you charge me for a package I did not want. I was going to try and comeback when I had funds but $#*! that now.

Date of experience: June 5, 2024
Courtney E. — ThreadBeast Rep
over a year old

Hi there!

We're sorry to hear you've had a negative experience with ThreadBeast. To offer some clarity on our policies, members are able to cancel their membership from the moment their charge goes through until 7 days after they receive a package. Part of the reason we have this eligibility window in place is because once it closes, we make an investment into your upcoming order! We do have every member agree to these policies when they sign up.

For additional options, we'd be happy to further support you if you reach out to [email protected]

New Mexico
1 review
0 helpful votes
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Food stuff
June 15, 2024

I have only got one shipment so far and really like the brands i received. I was so excited to receive my items I would like more seasonal (summer) choices at this time because it is very hot for one of my fits I received blue jeans and a havy button up shirt. I won't be able to wear that until it gets cool. Other than that I liked the style very much.

Date of experience: June 4, 2024
Washington
1 review
0 helpful votes
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Good
June 15, 2024

Very good. I loved it would like more black clothes

Date of experience: June 4, 2024
Courtney E. — ThreadBeast Rep
over a year old

I'm sorry to hear we didn't send items that were within your preferences. We'd like to update your style profile. Would you mind sending us a quick email at [email protected]?

Michigan
1 review
0 helpful votes
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First box
June 15, 2024

My first box came with all good stuff my stylist picked great items. Can't wait to see my next one

Date of experience: June 4, 2024
Tennessee
1 review
0 helpful votes
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Great so far.
June 14, 2024

I'll be getting my 5th box soon, and I haven't been really disappointed yet.

Date of experience: June 4, 2024
Courtney E. — ThreadBeast Rep
over a year old

Thanks so much for sharing your thoughts! Let us know how we can make your experience a 5 star worthy one!

Illinois
1 review
0 helpful votes
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A new beginning
June 13, 2024

The first box down an honestly im liking it so far. I do like I can rate what I like an don't on each item. Everything is great quality, an looking forward to continuing my experience with Threadbeast...

Date of experience: June 3, 2024