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The Zebra Reviews Summary
The Zebra has a rating of 2.8 stars from 263 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with The Zebra most frequently mention insurance companies and personal information. The Zebra ranks 4th among Car Insurance sites.
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I wasn't sure what to expect when i went online, but I'm so glad I did. Filled in my information and then was connected to Evin. So pleasant, informative and efficient. Found me an insurance policy that meet my needs. When I phoned him and was ready to purchase my new policy, he walked me thru the whole process. I'm very pleased and satisfied with his assistance.
I was really amazed at my experience went. Knowledgeable, informed and thorough.
The entire experience was super easy and simple! The agent that I talked to was super helpful, friendly and knowledgeable.
The agent was very knowledgeable and professional getting my insurance quickly
My previous insurance company Root raised my rate over $110 after years with them with no reason and I stumbled upon Zebra by chance and I'm glad I did! Not only did they beat my previous policy but they also got me more than I was getting. My rate is lower than it previously was including there monthly fee. I highly recommend The Zebra to anyone looking to get GREAT prices with the most bang for your buck!
The people I worked with were fantastic. Very patient and easy to work with. Would recommend to anyone.
Dani Blackwell was super knowledgeable and helpful, she was very attentive and answered every question and concern!
Need to help finding better rates for my insurance made one inquiry to zebra they were with me within minutes and on my way to a new policy with better rates than I originally asked for with a large insurance company. Couldn't ask for anything better Cindy From Austin Texas assisted me with everything I could ask for and more thank you zebra!
It was the easiest process and the people were all so helpful, curious and truthful. They gave me an honest quote and did not change up prices at the end. I truely would highly recommend them and only them. They were amazing.
Not helpful, quote for Progressive actually higher that Progressive quoted me directly. A quote for $953 a month from another insurer? Seriously?
So Easy. Quicker than expected. Didn't mess around. I had insurance in 5 minutes. Would recommend to anyone.
Been looking for insurance for 3 weeks now went with safe Auto and they screwed me so I ended up calling you guys got insurance and renters insurance and had no problem at all compared to what I had with safe Auto and the other companies I dealt with thanks for insuring me
The Zebra made it easy to compare auto insurance quotes and select the best and most cost effective coverage for my family.
Spoke to Ms. Maribel W and she was INCREDIBLY sweet and helpful and mindful of me calling in-between working. We spoke over multiple calls and her response time when I left a message was great.
Now I need ID cards customer service was very good would not take my email for some strange reason but eventually it did
From the business
The Zebra is the nation's leading, independent insurance comparison site. With its dynamic, real-time quote comparison tool, consumers can identify car and home insurance companies with the coverage, service level, and pricing to suit their unique needs. The Zebra compares multiple insurance companies and provides agent support and educational resources to ensure consumers are equipped to make the most informed decisions about their home and auto insurance. Headquartered in Austin, Texas, The Zebra has sought to bring transparency and simplicity to insurance shopping since 2012 — it's "insurance in black and white."
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Hi Sb - Thank you for letting us know about this situation. The quotes we show you come directly from the carriers we partner with and we have no ability to edit or change them. This discrepancy is really important to us, so we'll look into what happened. Thank you again for alerting us. So sorry that your experience wasn't frictionless, but we're so glad you took the time to compare and find the best price for you. - Emma W.