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TheUnlockingCompany

3.6

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TheUnlockingCompany Reviews Summary

TheUnlockingCompany has a rating of 3.6 stars from 80 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TheUnlockingCompany most frequently mention customer service and sim card. TheUnlockingCompany ranks 8th among Unlocked Phones sites.

service
36
value
32
shipping
15
returns
24
quality
35

We monitor reviews for authenticity

Brazil
1 review
2 helpful votes
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Scam
May 12, 2021

Scam, stole my money and I did not receive the unlock or refund code, do not fall for this scam
My

They sent a falano email that they were going to send the code and they disappeared

Order Number: -*******

I will make several posts on websites for no one else falls for this scam

Date of experience: May 12, 2021
Theodore H. — TheUnlockingCompany Rep
over a year old

Hello Petrus, the LG G8 unlock was not found and was refunded because it was not in the 5 databases used, sorry it took so long to get a response we were trying every option to get your phone unlocked

Florida
1 review
0 helpful votes
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Great Job!
May 8, 2021

I have already bought the service several times, and they all worked.
They are to be congratulated for the great job.
Detail I bought and with less than 2 hours already sent me the code.

Date of experience: May 7, 2021
Theodore H. — TheUnlockingCompany Rep
over a year old

Thank you William, we love hearing from repeat customers! Enjoy the unlocked phones and hopefully we will do business together again soon

Saudi Arabia
1 review
0 helpful votes
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Great family business and solved my issue
February 26, 2021

Great family business and solved my issue and has a very great attitude. They have contacted me and solved the requiest

Date of experience: February 25, 2021
Washington
1 review
0 helpful votes
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World Class Team!
November 25, 2020

I was very skeptical at first since I researched all over the internet trying to unlock my phone. Their service was so prompt, the cost was very affordable, and every expectation I had was superceded. I would highly recommend the to anyone!

Date of experience: November 24, 2020
Theodore H. — TheUnlockingCompany Rep
over a year old

Happy to help, hopefully we will do business together soon

Michigan
1 review
0 helpful votes
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Money well spent
November 24, 2020

With only one payment left on my old service I wanted to switch smoothly to something more sane. I found The unlocking company. $20 bucks and a little info boom, don't deal nice and smooth.

Date of experience: November 23, 2020
Theodore H. — TheUnlockingCompany Rep
over a year old

Thank you Isaac, always great to hear, enjoy the unlocked phone and have a wonderful rest of your week!

Canada
1 review
0 helpful votes
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Quick as promised
November 8, 2020

First time I used TheUnliockingCompany and received code within time specified. Would recommend them.

Date of experience: November 7, 2020
Theodore H. — TheUnlockingCompany Rep
over a year old

Happy to help Wendy! Enjoy the unlocked phone and hopefully we will do business again soon!

Philippines
1 review
3 helpful votes
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Scam, no code received
September 11, 2020

Do not use this service
No code received and the company doesn't reply to emails.
Will try to get my money back and let the bank charge it back

Date of experience: September 11, 2020
Theodore H. — TheUnlockingCompany Rep
over a year old

What is the order number as the unlock was either provided or order was refunded

Ireland
1 review
0 helpful votes
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I've just moved to Ireland and bought an Irish SIM card, but my phone was locked. Using the unlocking company took a full 24 hours to get my code, but once I had it, the code worked perfectly the first time. Definitely worth the wait!

Date of experience: August 24, 2020
Theodore H. — TheUnlockingCompany Rep
over a year old

We do apologize for the delay but happy the unlock code was successful and there was no additional issues that arose

Massachusetts
1 review
0 helpful votes
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Great unlocking it was very fast and you put in a code and its unlocked fast cost efficient and done. Trustworthy and kind customer service

Date of experience: August 17, 2020
Theodore H. — TheUnlockingCompany Rep
over a year old

We appreciate the kind words and happy the phone was unlocked quickly!

Canada
1 review
0 helpful votes
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They unlocked my LG G6 that my "carrier" couldnt, so big thanks. Quick to reply and proces was super simple.

Thank you!

Date of experience: August 13, 2020
Theodore H. — TheUnlockingCompany Rep
over a year old

Sometimes the red tape of carriers can get in the way of honest people just trying to use another carrier. Happy we were able to provide an alternative to get your phone unlocked

California
1 review
0 helpful votes
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I was a skeptic but just like they said within hours I had the the code and it worked! Thank you!

Date of experience: July 13, 2020
Theodore H. — TheUnlockingCompany Rep
over a year old

Happy we were able to unlock the phone quickly and provide a reliable service

New Jersey
1 review
0 helpful votes
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Awesome Company.
July 9, 2020

Very reliable company I am very pleased with their service. I will use them from now on and I recommend them to everybody.

Date of experience: July 8, 2020
Theodore H. — TheUnlockingCompany Rep
over a year old

Thank you Jacques, we appreciate the kind words and glad we were able to unlock the phone quickly!

Colorado
1 review
0 helpful votes
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Unlocked phone
July 3, 2020

Glad i found this company fast and efficient great directions to help set -up. Thanks for the help in getting my phone unlocked

Date of experience: July 1, 2020
Theodore H. — TheUnlockingCompany Rep
over a year old

Happy to help Richard!

Ireland
1 review
1 helpful vote
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This was perfect. It was fast and extremely easy. Filled in the form, got the codes, it worked first time, and succuessfully unlocked my phone. My phone also needed the PUK code, which was provided along with the network unlock code. I am very happy with the service provided.
Very clear set of instructions sent, plenty of offers of support, but in my case I didn't need any support as the whole process was simple.

Date of experience: July 1, 2020
Theodore H. — TheUnlockingCompany Rep
over a year old

Glad to hear you had a great experience. We appreciate the kind words and hopefully we will be doing business again soon

Rhode Island
1 review
4 helpful votes
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They are crooks to the worst, they took money, hasn't done job. They responded saying they can't provide code and refunding money, after three follow-up they say they can't find the order.

Date of experience: June 26, 2020
Theodore H. — TheUnlockingCompany Rep
over a year old

What is the order number as the unlock was either provided or order was refunded

Bulgaria
1 review
2 helpful votes
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SCAM!
June 17, 2020

SCAM took my money and no response no code no nothing. STAY AWAY SCAM! I have tried to reach them by E-mail and Phone both did not work.

Date of experience: June 17, 2020
Theodore H. — TheUnlockingCompany Rep
over a year old

What is the order number as the unlock was either provided or order was refunded

Georgia
1 review
3 helpful votes
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Scammers
June 7, 2020

Scammers, before paying I sent screenshots of my phone, they said they could do it, I paid $ 35 and then they said an additional surcharge of $ 60 needed

Date of experience: June 7, 2020
Theodore H. — TheUnlockingCompany Rep
over a year old

Unfortunately due to the build number and security patch additional funds were unfortunately required to unlock. You did not want to proceed at which point you were quickly refunded

Colorado
1 review
3 helpful votes
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Find a better alternative
November 26, 2018

I paid the Unlocking Company to unlock my phone and within 10 minutes they emailed me saying they were refunding my money because they had contacted the manufacturer and they could not unlock my phone. Three weeks later and 3 emails, they have still not refunded my purchase price even though they said they had. This company is inept at best and crooks at the worst. They may work very well for you. It will only cost you roughly $100.00 to find out that they will take your money and provide no service and no refund. I suggest you find a legitimate alternative.

Date of experience: November 26, 2018
Theodore H. — TheUnlockingCompany Rep
over a year old

Payment was refunded and we stated would take 4-8 banking days SOMETIME 10 banking days which is Monday thru Friday and no Holidays. I understand the frustration but we can only go as fast as the merchant account will allow us