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The Star Poster

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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The Star Poster Reviews Summary

The Star Poster has a rating of 4.7 stars from 478 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Star Poster most frequently mention fast delivery, customer service and good quality. The Star Poster ranks 7th among Personalized Gifts sites.

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297 reviews

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Australia
1 review
0 helpful votes
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Very Happy
December 28, 2024

I was very happy with my order my daughter is going to love it for her 18th birthday.

Date of experience: December 17, 2024
Australia
1 review
0 helpful votes
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Multiple options available
December 27, 2024

It was great that there was a digital option as I needed it sooner than later

Date of experience: December 17, 2024
Missouri
1 review
0 helpful votes
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United States Postal Service
December 24, 2024

My order was delayed through the failure of the USPS I finally got it 🙏 the quality is incredible and packaged very. Their communication was great about the delay and assuring my wife and I are having our 30th anniversary in January. I'm a cancer survivor and transplant patient, I told her along time ago ide give her the stars I love her so much. Now on our anniversary and because of star poster I can do that. Thanks for making my inspirational idea possible. This is a great idea for your children birth, grandkids, birthday present also. ( If there's another source of delivery other than the USPS it would be worth the money for the peace of mind.

Date of experience: December 13, 2024
Australia
1 review
0 helpful votes
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Delivery time was good
December 22, 2024

Delivery time was good, just so disappointed with the damaged frame

Date of experience: December 11, 2024
Australia
1 review
0 helpful votes
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An easy gift idea. Website was very easy to use. It was very clear of my order & when it arrived it was beautiful! I am very happy with purchasing from this company.

Date of experience: December 10, 2024
Australia
1 review
0 helpful votes
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Very happy with the product quality, service speedy delivery service. From ordering to delivery was less than a week. I ordered the large metal print as a significant birthday gift. True to description
Legit and highly recommend.

Date of experience: December 8, 2024
California
1 review
0 helpful votes
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Memorable
December 17, 2024

It makes a really nice gift, and I like the ease of shopping and delivery.

Date of experience: December 6, 2024
Australia
1 review
1 helpful vote
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Beautiful!
December 16, 2024

I loved my order and the perfect shopping experience to remember a loved one

Date of experience: December 5, 2024
Australia
1 review
0 helpful votes
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Looks great
December 5, 2024

Quick and easy and like the communication and follow up that its all ok

Date of experience: November 24, 2024
Australia
1 review
0 helpful votes
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Easy to order and, super quick delivery.
The only small disappointment was the frame. One corner was slightly damaged and scratched.
Would order again!

Date of experience: November 20, 2024
Australia
1 review
0 helpful votes
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Very happy
November 29, 2024

Love the poster. Very quick delivery. Review system is probably the most annoying part of the whole experience

Date of experience: November 18, 2024
Australia
1 review
0 helpful votes
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A beautiful idea with plenty of options to personalise. Really impressed with quality and care. Website was easy to navigate and loved that you could preview the product and amend to make it your own. A really great experiment!

Date of experience: November 10, 2024
Canada
1 review
0 helpful votes
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Excellent
November 15, 2024

Excellent customer service.
Please take better care in packaging the pictures. Needed more bubble wrap or foam to secure more than one picture per package. Grateful the pictures I ordered didn't break given the condition in box.
I can't wait to ordered one for everybody in my family for Christmas

Date of experience: November 5, 2024
New Zealand
1 review
0 helpful votes
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Star present
November 10, 2024

Liked options of layout offered. Prompt delivery. Very pleased with star gift and presentation in black frame.

Date of experience: October 31, 2024
California
2 reviews
0 helpful votes
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It's gorgeous
November 5, 2024

I am very pleased with the star poster. It's going to be a gift for my niece who is getting married next year.

Date of experience: October 25, 2024
Australia
1 review
1 helpful vote
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Gorgeous
November 1, 2024

Easy to design and customise. Fast shipping! Beautiful product, arrived damaged however. Would suggest more adequate packaging material as bubble wrap on the metal poster did not protect it from dints. Have a submitted an enquiry.

The Star Poster attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 21, 2024
Australia
1 review
0 helpful votes
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Impressive quality
November 1, 2024

The process was so easy, I as expecting a cheap product. Upon opening the package I was completely impressed.

Date of experience: October 21, 2024
Australia
1 review
0 helpful votes
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Late in the post
October 31, 2024

Arrived 3 days late and wish I'd purchased the download only not the print

Date of experience: October 20, 2024
Australia
1 review
0 helpful votes
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Interesting gift
October 27, 2024

It was everything I expected which made me feel relieved. It was of good quality and had the correct dates written.

Date of experience: October 16, 2024
New Hampshire
1 review
0 helpful votes
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As promised
October 25, 2024

Ver good quality 👌 well worth the money I am not disappointed!

Date of experience: October 15, 2024