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The Star Poster

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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The Star Poster Reviews Summary

The Star Poster has a rating of 4.7 stars from 478 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Star Poster most frequently mention fast delivery, customer service and good quality. The Star Poster ranks 7th among Personalized Gifts sites.

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297 reviews

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Australia
1 review
0 helpful votes
Follow Tori T.
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5+ star rating!
January 18, 2024

The quality of the print material and the print design itself is great, the clarity of the print is great, everything about the product is great and it's exactly what I was after! The communication and enquiry management from the team was amazing as well, I definitely recommend purchasing through The Star Poster if you're searching for where to buy these items!

Date of experience: January 18, 2024
Australia
1 review
0 helpful votes
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Exceeded expectations!
January 18, 2024

This arrived in perfect condition and is such great quality. When I opened the box I thought WOW.it is beautiful. My son and his new wife will love it!

Date of experience: January 18, 2024
Australia
1 review
0 helpful votes
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Just perfect customer service
January 10, 2024

The team at The Star Poster are amazing. The Poster arrived and it's amazing. Better than the photo. The online experience to create the Poster was easy and ordering was a breeze. There was a slight hiccup in delivery but it was immediately rectified when I brought it to their attention. Thank you again!

Date of experience: January 9, 2024
Sweden
1 review
0 helpful votes
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Easy and amazing
January 9, 2024

Putting together this picture was easy and I loved the frame choices. Ordering was easy, it shipped very quickly and delivery was fast as well!

Date of experience: January 9, 2024
Michigan
1 review
0 helpful votes
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Poster with Frame
January 28, 2024

The shopping experience was good.very easy to design what you want. However, need to work on packaging better. I spent the extra money to include the frame, which I received broken and glass/plastic part was dirty!

The Star Poster attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 2, 2024
Australia
1 review
0 helpful votes
Follow Carissa A.
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Good quality print but frame is cheap considering the price I thought it would have been a good quality glass but it's plastic

Date of experience: January 1, 2024
Australia
1 review
0 helpful votes
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Purchased what was started to be one size got much smaller product showed receipt that stated the size I purchased and got told they wouldn't help out with my $#*! Xmas as their $#*! up ruined wife's xmas. They admitted to the size being incorrect in email to only later in email backtrack and state inches as the only size. When I asked for my money back they told me that the products are personal and that couldn't be done. Very disappointed with the response from "customer service" as they seem to mock me as they choose. If this post makes 2 people not purchase this product it's do its job.

Date of experience: December 29, 2023
Australia
1 review
0 helpful votes
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Disappointing to recieve my item broken
December 28, 2023

Item damaged. The frame is broken in the bottom left hand corner

Date of experience: December 28, 2023
California
1 review
0 helpful votes
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Wish it looked better
January 3, 2024

As cute as it looks it does not give me that satisfaction as the first one I had bought before given the detailed mistakes

Date of experience: December 26, 2023
Canada
1 review
0 helpful votes
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The poster is scratched
January 3, 2024

I just opened the package and noticed that there is a big scratch on the image. I'm so disappointed

The Star Poster attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 26, 2023
Germany
1 review
0 helpful votes
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Absolutely gorgeous poster!
December 26, 2023

Wow, awesome poster! Colors and picture are amazing. Catchy and unforgettable!

Date of experience: December 26, 2023
Australia
1 review
0 helpful votes
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Perfect
December 24, 2023

Seamless. You guys are great thank you. The quality is fantastic and it's perfect for a sentimental gift.

Date of experience: December 24, 2023
Canada
1 review
0 helpful votes
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Great Quality and Fast Delivery
December 19, 2023

Item arrived fast. Poster is high quality and would definitely buy one again!

Date of experience: December 19, 2023
Australia
1 review
0 helpful votes
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Great service and quality
December 16, 2023

Customer service was amazing when I experienced an error with my product, they provide fast replies and fixed my issue by providing a code to reorder for free and coupon for money off my next purchase. Would definitely recommend!

Date of experience: December 15, 2023
Ohio
1 review
0 helpful votes
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Great!
December 5, 2023

The product came in better than expected and great quality, the delivery was a little slow but otherwise great.

Date of experience: December 4, 2023
Canada
1 review
0 helpful votes
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Good
December 3, 2023

It was good I bought the downloadable version and I'm going print out. They didn't offer the size I wanted

Date of experience: December 2, 2023
Australia
1 review
0 helpful votes
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We love our star chart which is to celebrate many years together. My husband is a "solar enthusiast" so it was the perfect gift for our anniversary. It is high quality and beautifully finished. Can't wait to put it up on the wall!
The whole ordering process was very simple and communication has been excellent. If you're looking for a truly unique gift, this is perfect.

Date of experience: November 29, 2023
Austria
1 review
0 helpful votes
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Bellissimo
November 29, 2023

Puntuale la spedizione ed è molto più bello di quello quello che sembra...stupendo

Date of experience: November 29, 2023
Virginia
1 review
0 helpful votes
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Amazing
November 27, 2023

My gf loves it came in fast. Perfect gift. Thank you so much

Date of experience: November 27, 2023
Australia
1 review
0 helpful votes
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Easy and simple
November 20, 2023

Very easy to order, graphics match the final product, no hassles.

Date of experience: November 20, 2023