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ThermoSoft

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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ThermoSoft Reviews Summary

ThermoSoft has a rating of 3.9 stars from 195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ThermoSoft most frequently mention customer service, floor heating and sales rep. ThermoSoft ranks 4th among Flooring sites.

service
4
value
4
shipping
4
returns
2
quality
4

Instant Feedback

915 reviews

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Steven S.
0 reviews
0 helpful votes
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Thanks
May 12, 2017

Thanks

Date of experience: May 11, 2017
Virginia J.
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Great service
May 5, 2017

Great service. However, I have returned the thermostat because the electrician found the problem was the heat mats not the thermostat.

Date of experience: May 5, 2017
Rob N.
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I ordered the product
April 29, 2017

I ordered the product. I paid for the product. The product was shipped and received.

Date of experience: April 29, 2017
Glenn B.
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Representative was very helpful and even placed my order for me.

Date of experience: April 27, 2017
Austin K.
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Very accommodating
April 27, 2017

Very accommodating. Customer service was great. 100% satisfied

Date of experience: April 26, 2017
John I.
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Very helpful service
April 23, 2017

Very helpful service

Date of experience: April 23, 2017
Brian M.
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Great service
April 20, 2017

Great service.

Date of experience: April 20, 2017
Anthony A.
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Great service
April 20, 2017

Great service

Date of experience: April 20, 2017
Nat T.
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Sales Rep Mark new the product and help immensely in laying out
My project.

Date of experience: April 19, 2017
Chad S.
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Got a good price all items came on time and fast thanks thermosoft

Date of experience: April 18, 2017
John B.
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Easy as can be
April 12, 2017

Easy as can be.

Date of experience: April 12, 2017
Paul M.
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Great product and customer service!
April 12, 2017

Great product and customer service!

Date of experience: April 12, 2017
Tim E.
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Great customer service and fast service
April 9, 2017

Great customer service and fast service

Date of experience: April 9, 2017
Bob C.
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Excellent product and service
April 8, 2017

Excellent product and service

Date of experience: April 8, 2017
Kevin O.
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I will update when I install the Thermasoft product.

Date of experience: April 8, 2017
Lenore B.
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Good service!
April 6, 2017

Good service! Appreciate the help!

Date of experience: April 6, 2017
Bari L.
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Great service and love the warm floors
April 5, 2017

Great service and love the warm floors

Date of experience: April 5, 2017
George U.
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Thank you for the quick delivery service
April 5, 2017

Thank you for the quick delivery service

Date of experience: April 4, 2017
Bill M.
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Great site
April 3, 2017

Great site
Great service

Date of experience: April 3, 2017
Lindsay B.
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Rep was knowledgeable and helpful
April 3, 2017

Rep was knowledgeable and helpful. I got my package very quickly -- we haven't installed the floor yet, but Thermosoft did its part well!

Date of experience: April 3, 2017

From the business

Improve your home's heating with ThermoSoft' s radiant underfloor heating for comfortable warm floors. Click for more information on in floor heating.


thermosoft.com
Founded in 1996
Vernon Hills, IL