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ThermoSoft

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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ThermoSoft Reviews Summary

ThermoSoft has a rating of 3.9 stars from 195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ThermoSoft most frequently mention customer service, floor heating and sales rep. ThermoSoft ranks 4th among Flooring sites.

service
4
value
4
shipping
4
returns
2
quality
4

Instant Feedback

915 reviews

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Mike P.
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Great product and price
June 30, 2017

Great product and price. Fast shipping.

Date of experience: June 29, 2017
Evan F.
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David was GREAT!
June 28, 2017

David was GREAT! Helpful and a pleasure to deal with. Product arrived very fast. Thanks for that. So far everything is good and hoping to enjoy for a long time

Date of experience: June 27, 2017
Sean C.
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Received order quickly, excellent customer service

Date of experience: June 26, 2017
Douglas U.
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Sales assistant called back and helped me order the correct item after I placed an order on line incorrectly.
Thanks for the help.

Date of experience: June 23, 2017
Andre Q.
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Great experience
June 15, 2017

Great experience

Date of experience: June 15, 2017
George Y.
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Good experience helped design what I needed
June 10, 2017

Good experience helped design what I needed. Would recommend.

Date of experience: June 10, 2017
Andrew N.
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Easy and cost effective in floor heat
June 7, 2017

Easy and cost effective in floor heat

Date of experience: June 7, 2017
Jim Y.
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Great!
June 6, 2017

Great! Easy! Convenient!

Date of experience: June 5, 2017
Barbara Q.
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Wonderful customer service very helpful for those of us unfamiliar with the product

Date of experience: June 5, 2017
Merv I.
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Great experience, fast delivery and great personal, thanks again Merv

Date of experience: May 31, 2017
Maria G.
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I have yet to open the boxes but I've been in receipt. Mitch has always been helpful and informative. The price points and corresponding value the product adds to my comfort (and my house value) are great. I am hopeful everything checks out when I open the boxes; if not, I know I can rely on the team's customer service. Thanks!

Date of experience: May 30, 2017
Karen K.
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Living on an island in SE Alaska brings its own set of issues when working on any project, especially construction. It was SO refreshing to work with this company and this product. Issue free, affordable AND I still get to surround myself with the beauty of this isolated location. Thanks to Doug and his crew. Great job.

Date of experience: May 30, 2017
Leslie F.
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Mitch took care of my needs in a professional and timely manner. Excellent products

Date of experience: May 25, 2017
Cam P.
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Great job
May 25, 2017

Great job

Date of experience: May 24, 2017
Ken Z.
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Very helpful staff re installation procedures.

Date of experience: May 23, 2017
Bernadette X.
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Thermosoft was easy to deal with-very helpful answered all my questions and jumped through hoops to deliver when I needed. I will post picture and info after installation is complete.

Date of experience: May 19, 2017
Joe N.
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Very professional and very helpful
May 18, 2017

Very professional and very helpful.

Date of experience: May 17, 2017
Lenny V.
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Easy and friendly experience
May 17, 2017

Easy and friendly experience. The order arrived quickly and on time.

Date of experience: May 17, 2017
Daniel S.
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Always great
May 16, 2017

Always great

Date of experience: May 16, 2017
Dan A.
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Pleased with quick processing and delivery
May 12, 2017

Pleased with quick processing and delivery

Date of experience: May 12, 2017

From the business

Improve your home's heating with ThermoSoft' s radiant underfloor heating for comfortable warm floors. Click for more information on in floor heating.


thermosoft.com
Founded in 1996
Vernon Hills, IL