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ThePerfectRug

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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ThePerfectRug Reviews Summary

ThePerfectRug has a rating of 4.7 stars from 477 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ThePerfectRug most frequently mention customer service, custom size and long time. ThePerfectRug ranks 28th among Home Decor sites.

service
14
value
15
shipping
16
quality
13

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6,243 reviews

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Susan R.
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Great!
January 13, 2016

Great! Only ordered samples this time but will definitely be creating a rug for my client!

Date of experience: January 13, 2016
M J.
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Perfect rugs for the kitchen
January 12, 2016

Perfect rugs for the kitchen. Great colors, quality and easy to clean with our buys household of teenage boys. LOVE THEM!

Date of experience: January 11, 2016
T Q.
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Great rugs
January 8, 2016

Great rugs. My 2nd successful experience with this company.

Date of experience: January 8, 2016
Scott H.
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Wfsdf
December 25, 2015

Wfsdf

Date of experience: December 25, 2015
Katie S.
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The process was simple and easy!
December 23, 2015

The process was simple and easy!

Date of experience: December 23, 2015
Eileen M.
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Thanks for your patience
December 16, 2015

Thanks for your patience. Getting close to making a decision.

Date of experience: December 16, 2015
Natalie O.
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Easy to use, wish there was a larger selection
December 5, 2015

Easy to use, wish there was a larger selection

Date of experience: December 5, 2015
ElenaDLV J.
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Have purchased in the past and love it so I am back! The color is right on and the material was exactly as expected so I have no doubt that this new one will also be perfect. I received a request to confirm delivery 7 days before it actually arrived.

Date of experience: November 18, 2015
Sean S.
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Perplexed about color, texture, quality...
November 14, 2015

Perplexed about color, texture, quality... fret no more, order the samples you'd like to compare. Super easy, comes with border color samples too. A no brainer

Date of experience: November 14, 2015
cynthia s.
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Limited option in sizes from other vendors
November 13, 2015

Limited option in sizes from other vendors. Great site and easy to use. Samples were very helpful to have even though the products will not work for the area in which we hoped they would. We have a door that cannot be altered and when opened there is not enough clearance to pass over the rug. Will definitely keep your site in mind for future purchases.

Date of experience: November 13, 2015
viviana B.
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Very well packed.nice and fast
November 10, 2015

Very well packed.nice and fast

Date of experience: November 10, 2015
Ellen S.
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The perfect rug had the perfect rug pad!
October 30, 2015

The perfect rug had the perfect rug pad!

Date of experience: October 30, 2015
Wendy S.
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I requested samples only and therefore did not pay anything. The samples weren't the feel of rug that I was looking for, so I chose not to place an order. That's why you order samples though! The process was smooth, and I wouldn't hesitate to buy from this store if I need the type of rugs sold there.

Date of experience: October 23, 2015
Jackie K.
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Awesome that I get to have free samples!
October 22, 2015

Awesome that I get to have free samples!

Date of experience: October 21, 2015
Frances C.
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Great concept, good website, love the free samples - but I didn't find exactly what I was looking for. Maybe next time.

Date of experience: October 19, 2015
Sharon S.
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The samples I received were not the quality material I wanted.

Date of experience: October 14, 2015
Laurie W.
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Easy to order the samples I wanted
October 12, 2015

Easy to order the samples I wanted. Relatively reasosnably priced too.

Date of experience: October 12, 2015
crystal S.
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Quick and easy
October 7, 2015

Quick and easy. A+++++++++

Date of experience: October 6, 2015
Arden L.
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Impressive!
October 2, 2015

Impressive! And very easy to maneuver to website!

Date of experience: October 1, 2015
Irene T.
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It is very rare to find a source that makes the exact rug that you want. I asked for samples and PerfectRug sent them immediately. I received my rug in a few weeks, and it is exactly what I wanted. The workmanship is wonderful. I'm very pleased

Date of experience: September 16, 2015

From the business

Design your own custom sized rug including runners, in natural fiber Sisal, Jute, Seagrass and other quality rug materials.


theperfectrug.com
San Carlos, CA, United States