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ThePerfectRug

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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ThePerfectRug Reviews Summary

ThePerfectRug has a rating of 4.7 stars from 477 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ThePerfectRug most frequently mention customer service, custom size and long time. ThePerfectRug ranks 26th among Home Decor sites.

service
14
value
15
shipping
16
quality
13

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6,243 reviews

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William I.
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Very satisfied
November 30, 2016

Very satisfied

Date of experience: November 29, 2016
Jacob L.
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C
November 29, 2016

C

Date of experience: November 28, 2016
SBH N.
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I ordered several natural sisal rug samples and received them within two weeks time. The samples came with recommended border colors. The samples' weaves and border colors assisted me in narrowing down my final selection for a long hallway runner.

Date of experience: November 28, 2016
Thomas G.
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No problems noted,thanks for the sample it helped to decide

Date of experience: November 26, 2016
gretchen H.
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Great experience!
November 22, 2016

Great experience!

Date of experience: November 21, 2016
Michelle B.
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Great service and the rug is beautiful, thankyou!
November 19, 2016

Great service and the rug is beautiful, thankyou! I will be ordering more!

Date of experience: November 19, 2016
Kathryn P.
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Easy website, well done
November 19, 2016

Easy website, well done

Date of experience: November 18, 2016
susan b.
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The rugs arrived and are beautiful
November 18, 2016

The rugs arrived and are beautiful - would definitely order again if the need arises for more rugs

Date of experience: November 17, 2016
jANISE W.
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I would have preferred the 15% DISCOUNT
November 15, 2016

I would have preferred the 15% DISCOUNT.

Date of experience: November 15, 2016
John H.
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Rugs were correct size and quality appears to be good...I think the pricing could have been better...

Date of experience: November 10, 2016
Ral W.
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It would help to know the scale of the samples pictured so we could know the size of the pattern.

Date of experience: October 28, 2016
ken f.
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X
October 24, 2016

X

Date of experience: October 24, 2016
Edward L.
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Fast, easy good value
October 15, 2016

Fast, easy good value

Date of experience: October 15, 2016
Christine P.
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N/a
October 15, 2016

N/a

Date of experience: October 15, 2016
Heidi S.
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So easy and convenient
October 12, 2016

So easy and convenient. Thank you. Great selection and exactly what I wanted measured as I needed it to fit the space. More people should use this company to custom order room rugs!

Date of experience: October 12, 2016
June V.
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We have ordered a rug from here before and we love it so we are getting another for a different area.

Date of experience: October 4, 2016
Ray S.
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Runner was exactly as specified ( a challenge with many online stores) the quality of the carpet and binding exceeded my expectations. When I called to check on status, the operator was very helpful and advised exactly where the rug was in process.

VERY pleased!

Date of experience: October 3, 2016
Kate E.
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Did not like the patterns when they arrived
September 19, 2016

Did not like the patterns when they arrived. Will be returning

Date of experience: September 19, 2016
NATALIE M.
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Long order to delivery time
September 17, 2016

Long order to delivery time.

Date of experience: September 17, 2016
Susan J.
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Great site, exactly what we were looking for in a custom sized rug.

Date of experience: September 4, 2016

From the business

Design your own custom sized rug including runners, in natural fiber Sisal, Jute, Seagrass and other quality rug materials.


theperfectrug.com
San Carlos, CA, United States