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ThePerfectRug Reviews Summary
ThePerfectRug has a rating of 4.7 stars from 477 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ThePerfectRug most frequently mention customer service, custom size and long time. ThePerfectRug ranks 28th among Home Decor sites.
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WHOLE PROCESS HAS BEEN VERY HELPFUL AND EFFICIENT SO FAR!
The search critera doesnt seem to save. I had to keep reentering it and it took a long time to find all the samples i wanted.
Love it
Great rugs at good prices. Great website and sample service.
Wish they had patterned designs!
Easy to create your rug in no time.
They make it super convenient to view samples
Perfect in every way. Easy to clean.
I ordered only rug samples but related to that order, my ratings still stand.
THIS IS THE BEST PRICE ON A CUSTOM SISAL RUG I LOVE THE BACKING OPTION I KNOW ITLL BE WORTH PAYING EXTRA TO GET THE BACKING APPLIED TO IT...I HATE RUG PADS!
Excellent experience!
Always a satisfactory experience.
Ordering was easy, product good quality. Took longer to ship than originally indicated on website.
So far so good--found exactly what I wanted. I was a little bit taken aback by price at first because it wasn't obvious that the rug price didn't include the border, but it WAS too good a price to believe. Maybe the a la carte pricing should be made more obvious at the start. The rug itself is fantastic--it looks great and works perfectly in the space for which it was designed. I would order from this company again.
I am very pleased with my purchase. I got exactly the size and type of rug I wanted. There are so many choices in rugs, edgings, styles and colors, which guarantees you can get what exactly what you want. It was very easy to navigate the website. The free shipping was great! The Perfect Rug's delivery estimate was right on target. I have raved about this website and recommended it to several people already. Can't wait to order my next rug!
Would highly recommend and do business with again.
We like the rugs, it was just a lengthy production time. I ordered them on May 31 and we recieved them on June 30th.
Samples delivered promptly - efficient ordering + purchasing
Lack of notification regarding where my orders progress was.
Wonderful rug, and we love it
From the business
Design your own custom sized rug including runners, in natural fiber Sisal, Jute, Seagrass and other quality rug materials.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members