The Modern Back

So let me start. If you are reading this, it's because you are seriously considering dropping a few dollars on yourself and your well being. I'm 70 years young. I'm a WTC 9-11 Victim and Volunteer with a few medical issues. I had over 85,000 people follow my reviews on Trip Advisor, Open Table, RESY etc. I did construction my whole life, so I hurt.
My friend who knew me said, "Why don't you treat yourself to a massage chair? So I did my research as I always do. In NYC where I live and adjacent New Jersey, there was not one place that had a complete top shelf selection to try. I wanted the very best for me. Long story short, Tom had them all to try in one place!
I'm retired now, so after many conversations with Tom, I went to Sarasota, Florida with my friend to meet Tom and to try them all out. He said, "You aren't the first to come down". I see why. After I met Tom and explained what I wanted, he pointed me in a few directions. Tom took us through many of the options and features. Too many to list. He, of course, sized us both up and had us try as many chairs as many times as we wanted. My friend is 100lbs. We both agreed on the Osaki OS Pro Duo Max over the AI Vivo. My friend said, "Her massage chair does not come close to these!" After about 2 months of every day use, certain areas of my body became pain free. I was also more flexible and friends thought I looked better. Maybe because they wanted to use it?
I found, after two months of constant use, this massage chair really did it all. I can best say, it's infinitely adjustable for most people. It even asks you your shoe size so the rollers are hitting your feet exactly where you need it and it's not just one with roller. You truly get massaged in 4D as if 5-6 masseuses are working on your body all-at-once! Hand massage, in my opinion doesn't come close! It can't. I said to Tom, "Between these two machines, does this one do everything that the other did and way more? He said, "Yes". That was it.
So with Tom's help, he gave a great price, warranty, cover which may never be used, cleaner and white glove set up as well. This all completed about two weeks later.
I did delay total judgement on my machine as this is a pricey investment and I wanted you to know exactly what I found out. Awesome! My Duo-Max is Awesome! I don't think a masseuse can come close. You have to try these new 4D machines to fully understand how close this is to a human-massage if not way better. What it does is unimaginable till you experience it. Go!
As I live in another State, there was no tax. It nearly paid for the trip/ vacation. I am still learning everything that this machine can do. I am completely happy with this purchase and Tom and his wife made the purchase a pleasure.
My suggestion: Don't delay and don't settle, get honest advice, great price and try all the brands you can. I picked Osaki, the largest sellers in America-for good reason. Before dropping big bucks, give Tom a call. Do one stop shopping. He will do you right. Enjoy your almost "free" vacation when you go down. Say, "Mitch sent you". Let me know how you did. You will have never felt better and better.

Looked at big box stores, then found Modern Back. Truly the best experience you will find in massage chairs.

Do you "homework" for price and service. Close the best.The staff is accommodating and helpful. Pleasant and helpful.

Tom was the person we worked with at the showroom. He was polite, low pressure, and willing to point out the cons along with the pros for each chair we looked at. He was very knowledgeable and easy to talk with. I appreciated that he downplayed the marketing gimmicks and could easily explain the actual mechanisms that made the chair work. The entire process from walking in the door to checking out took around 45 minutes.

Because of our location from the store and our schedule, the owners came to the store on Sunday when they are typically closed. A approach seldom seen.

We drove across the state to visit Tom's showroom to select our new chair. He had the four models we were considering set up and ready for testing. An hour later, with his helpful guidance, we were able to choose the right one. It was safely delivered a few days days later and we haven't missed a day of at least a quick 20 minute massage.

Went to store to test demos. Tried several. They were extremely helpful in helping me to find the right chair for me!

We have purchased two chairs from Tom Walls at Modern Back and could not be
More pleased with the service and products. My husband practically lived in his Osaki Titan chair the last year and a half. It has been life changing. He just upgraded to the Luraco i9 Max and it truly is the 'Rolls Royce' of massage chairs and is already helping improve his health conditions. Tom made the entire process so easy and was incredibly helpful in guiding us to the right chair for his needs and arranging white glove installation. I could not recommend Modern Back more highly.

So glad we found The Modern Back. After spending time investigating options on the internet we decided we would prefer.purchasing our chair from a business where we could actually go and see the chairs in person with people that were knowledgeable and professional.

This amazing product has everything that you want and more. Different easy to use massage programs satisfy the most sophisticated customer demands. They stimulate each and every part of the body from upper neck to toe area fitting perfectly unique individual shapes and curves with exceptional range of reach from mild to hard felt. Not only it comes at a reasonable price, the customer service is always there to provide quality support all the way. This is simply priceless and I am forever grateful to Tom Walls for making it to be such a pleasant experience!

Great experience with modern back. Owners are very thorough and take their time in explaining every little detail. Very happy with my massage chair.

Bought a massage chair from themodernback.com. From the very beginning of the process they were helpful and responsive. When I had a minor issue with the chair at delivery they immediately set it right. Would wholeheartedly recommend these folks.

If you're looking for a massage chair look no farther than The Modern Back. Everything is smooth and easy with no pressure. Tom or Ann Marie will answer any questions you may have and help you select the best chair for your needs and budget. We are very pleased with the entire shopping and buying experience. The Modern Back offers the best selection and great service, they do business the old fashioned way, easy and honest! I have had massage chairs before but this buying experience was above and beyond what I expected.

Very polite and courteous. Went in to look at a Personal Comfort mattress and felt no pressure to buy.

I would like to encourage you to give this chair a try!

My wife and I have been looking for a massage chair for quite some time, but I was afraid to purchase a chair Online, because I could not speak with a live person and I wanted to try out the chair first, before investing so much money. I ran across The Modern Back and spoke with Tom, the owner, and he was "awesome". My wife and I drove 2 hours to Sarasota to see his impressive showroom and bought the Osaki High Pointe 4D chair. He gave us a great price and always is available. THANK YOU SO MUCH TOM!

Tom won my business
Tom spent a lot of time with me discussing chairs and their options. He never rushed me or tried to sell me a product. He was more interested in assisting me rather than just sell me a chair quickly.

When I first engage in a chat with him I let him know I was 3-4 months out before finalizing a purchase. He asked about my needs, size, experience with chairs. Provided me with his recommendations.

I engaged in chat with Tom further in the next weeks. And truth be told I was looking at everything under the sun so I was blasting him with all sorts of questions. He was super patient and knowledgeable. I eventually made my purchase.

As for the chair, I went for the Osaki DuoMax. 0 Complaints about it and 100% satisfied. I tried a few other chairs and brands locally and the DuoMax made me feel the best.

Unfortunately I don't recall the rep's name that helped me but they helped me through the chat find the perfect chair for me, place the order AND happen to get a great deal on it!

The sales person was very helpful, friendly, and explained the difference between each chair that I was interested in.