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The gentleman was knowledgeable on the product I was inquiring and super nice and professional.
This chair is as good as having my personal massage therapist on call. 24/7
Thanks Norman. Hope you are enjoying your Ogawa Active-L
They provided plenty of time for me to decide and no pressure. That was refreshing
Glad you felt comfortable during the buying process. Enjoy your Svago recliner. Thank you
Fine communication with staff. Delivery staff were Great! Chair is a disappointment- I need to straighten out my back occasionally. This is absolutely NOT possible in this chair. One must be bent at the waist in all positions. So I often have to get out of the chair and stretch out on the floor to get comfortable. Such a disappointment!
Very therapeutic and relaxing! We do t know how we lived without this massage chair!
Hi Deborah. I'm so glad to hear that you & your husband are enjoying your new Osaki 4000LS massage chair. You guys landed a great deal for Christmas. Relax & Enjoy!
Your business is greatly appreciated.
Tom
Will recommend to everyone product on sales floor great sales team fast delivery
Thank you Bill. It was a pleasure meeting with you & your wife. I'm sure you both will enjoy your new Osaki Maestro LE for many years to come.
Thanks,
Tom
Spoke with a representative on the phone who answered my questions between the 2 models I was interested in purchasing.
Thank you for sharing your positive experience with us Kellie! We're happy to have met your expectations and hope to continue providing exceptional service in the future.
Ann Marie went above and beyond to help us find just what I needed. I think I must have tried every bed in their showroom at least twice. I never felt rushed or pressured to buy. I'm thrilled with my Svago zero gravity recliner and new adjustable base and mattress.
Thank you for sharing your positive experience with us Pamela! We're happy to have met your expectations and hope to continue providing exceptional service in the future.
Ana-Marie, Tom, and Colin are truly amazing people. They offer the best price anywhere (including online) and stand behind their product and are committed to service. They know their products, and their vendors, and will guide you in the correct decision. I had an issue with the 3rd party delivery company used by the manufacturer, and Modern Back was amazing and went out of its way to resolve the issue. Highly recommend. Also, take their advice on their recommendations.
Thank you for sharing your positive experience with us! Jim We're happy to have met your expectations and hope to continue providing exceptional service in the future.
What an enjoyable way to spend an afternoon - trying out one massage chair after the next with just enough helpful conversation from the MB team to communicate what you need to know but zero selling, zero pressure, just a true desire for you to pick the chair that best suits you in terms of comfort, features and price. They made it so easy; I've recommended them to many of our friends.
Thank you for the kind words John. Hope the Daiwa Pegasus is treating you like Royalty!
Shopping for the bed was a wonderful experience. Testing out each style mattress and base and the various options was a delight. I wanted to fall asleep right there in the show room
Thank you Patricia. Hope you are enjoying your Personal Comfort Number Bed. The massage feature made me fall asleep on this mattress too!
From the business
- 800-416-4304
- Sarasota, Florida, United States
Thank you for sharing your positive experience with us! We're happy to have met your expectations and hope to continue providing exceptional service in the future.