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The Mine Reviews Summary
The company has garnered a mixed reputation, with some customers appreciating the competitive pricing and timely delivery of certain products, which has led to repeat business from a few satisfied clients. However, a significant number of reviews highlight critical issues, particularly regarding service delays, lack of accurate stock information, and inadequate customer support. Many customers expressed frustration over unresponsive service, difficulties in processing returns, and unresolved order issues, leading to a pervasive sentiment of distrust. Overall, while there are positive experiences, the prevailing trend indicates a need for substantial improvements in customer service and transparency.
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Love buying from the ATG Store. The very best products and customer service.
They have a lot of options and the shipment is great!
It was a very pleasant experience. Product was better than expected. Had to order an extra gasket but customer service was very pleasant and helpful
It was for a new construction and could not have turned out any better.
I worked with Casey on live chat and she was aweseome. She answered all my questions quickly and made sure she understood what I wanted done.
I have been pleased with all of my purchases through the website. I haven't yet had to return anything and I have made three large purchases.
I had to shop at ATG to find the copper sink selection I wanted for my kitchen. The best selection and customer service at ATG.
As a decorator, I use ATG Stores all the time. Variety of products is super and shipping is always quick. Love this site!
So many products to choose from and easy to understand user interface. Definitely will be coming back.
We are always pleased the selection, quality, pricing and service. Always. Thank you.
Helpful service, timely order processing and quality product
Pleasure to visit Lowes. However the website for flooring is better at Home depot.
Easy ordering... easy return. One complaint is that you cannot use your Lowe's credit card for the additional 5% discount.
Your website was easy to use. My order was placed and processed quickly and your price for my products beat every other website I checked.
The new hardware I ordered is so incredibly beautiful and the price was perfect. Shipping is fast and I would definitely order from them again.
Always quality products.
Door pulls and cups came on time and as described.
This was the only place I could even find a towel bar that was less than $ 30. Plus free shipping! And coupons! Looking at other items now... lighting, hardware, hammocks, house numbers. I look forward to ordering from this website. Love my little Black & Decker mini food processor, too!
From the business
Welcome to The Mine - a curated collection of high-quality home furnishings, lighting, hardware, & home d̩cor to fit your home's unique style.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members