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Theluckydate

3.7

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Theluckydate Reviews Summary

The company has garnered a mixed reputation, with many customers appreciating the platform's user-friendly interface and the genuine connections it fosters. Users highlight the enjoyable and relaxed atmosphere, which contrasts with the often transactional nature of other dating sites. However, concerns about the presence of fake profiles and instances of misleading information have emerged, leading some to question the platform's integrity. While many report positive experiences and meaningful interactions, others caution potential users about possible scams, suggesting a need for improved verification processes to enhance trust and reliability.

This summary is generated by AI, based on text from customer reviews

service
100
value
105
shipping
48
returns
52
quality
94
This company responds to reviews on average within 19 days

We monitor reviews for authenticity

Georgia
1 review
17 helpful votes
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Big fat fake
November 6, 2023

I talked girl for 6 months.we had plans about relationship.we planned our life family and children.but after exchanging contacts, she stopped communicating.she began to say that her mother had a heart attack, etc that she doesn't know how to translate email text and all she needs is site.I found her Facebook. She is married and should give birth child soon.girl on Facebook doesn't know about me.don't write to this girl. Fake!

Date of experience: October 29, 2023
Support Team T. Theluckydate Rep
over a year old

Dear Sir,

Thank you for taking the time to share your experience with us. We genuinely appreciate your openness, and we want to address your concerns to ensure transparency and understanding.

We understand the importance of authenticity in our platform, and we have stringent verification processes to ensure the identity of our members.

Our "Contacts Exchange" feature is designed with user privacy and safety in mind. While we facilitate genuine connections, we also respect the need for discretion and take measures to prevent misuse or potential fraudulent activities. However, we do not guarantee the outcome of relationships beyond this point.

We apologize for any frustration you experienced during your interaction. We encourage users to reach out to our 24/7 Support Team at [email protected] for assistance. We are here to address any concerns, provide clarifications, and offer support to ensure a positive experience on our platform.

Thank you for your understanding and patience as we navigate this matter, and we hope to have the opportunity to improve your perception of The Lucky Date.

Best regards,

The Lucky Date Support Team

New York
1 review
2 helpful votes
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When I came to this site, I had more people responding in my mailbox than I ever had on any dating site. At first, I thought the members contacting me were fake people. But I have found these were real people in. They are after what I am looking forward to. Use your coins only for the members you want to communicate with. Your coins will go fast if you have more than a handful of members communicating. I have been on other dating sites, seeing the same people who have been there for months. Responding to them, and never getting a response back. Here on this site, I always got a response from everyone I clicked on. I recommend this site to everyone.

Date of experience: October 16, 2023
Support Team T. Theluckydate Rep
over a year old

Dear David,
Thank you for taking the time to leave your feedback.

We are very glad to hear that you had such a great experience using our platform.
Thank you for being with us, and we are always here for you!

Please, don't hesitate to reach us anytime in case our help is needed again.
We are always at your disposal via email [email protected]!

Have a great day!

Sincerely,
Support Team The Lucky Date

Florida
1 review
2 helpful votes
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There is a basic set up to narrow your search criteria such as age and nationality, or place where someone lives. However, the search results ignores those settings and you get irrelevant results. This is the only explanation why I see 22-27 year old women or receive notifications from them. In addition every time you are interested in someone and you go back to the previous screen, the search results begins Not from were you left, but rather the very beginning.

Even though you "Block" some users, cause some are quite wild, too young or live in a place you might not be interested to travel and meet, these also show up on your search results. So, it becomes more like a memory game:)

I sometimes question if some of the people might actually work at this place, and their job is to get most credits out of you, so you refill again. Why this thought? Well every text you send is about 1USD and every video(30 sec. In lenght) about 20USD(I believe video charges are for both the sender and receiver). So, someone wanted me to see their headphones they use while working... No thanks.

I guess the most important part before you actually get to share any contact information, is that The Lucky Date requires 300,000 credits spending on each user to exchange contact which comes up about 1,200USD. That its a lot to get someone's number.

It is a luxurios, glamour type of place that not exactly in my oppinion reflects the sort of camaign pictures they have at their home page to get people to sign in.

To look for a serious relationship, I don't think is an ideal place for that. My experience tells me that woman are there for the fun, to chat and exchange images and videos.

Date of experience: October 16, 2023
Support Team T. Theluckydate Rep
over a year old

Dear Sir,
Thank you for taking the time to share your feedback about your experience on The Lucky Date.

We genuinely appreciate your input and would like to address your concerns in more detail.

We're sorry to hear that you've encountered issues with search results not accurately reflecting your preferences. Our search functionality is designed to filter profiles based on the criteria you set, and we strive to ensure that it works as expected. If you're receiving notifications from users who don't meet your specified criteria, this could be due to a variety of reasons, including how certain profiles are categorized or user activity patterns. We continuously work on optimizing our algorithms to improve the accuracy of the results.

We appreciate your feedback regarding blocking users, and we understand that seeing blocked users in search results can be frustrating. This is an area we are actively working on to enhance your user experience, making sure your preferences are respected.

As for your concern about some users possibly working for the platform, we would like to assure you that we do not employ individuals to engage with our members for profit. We aim to foster genuine connections between our users and maintain an environment of transparency and honesty. If you believe you have encountered any fraudulent behavior or have concerns about specific profiles or activities, please don't hesitate to report them to our support team.

We thoroughly investigate such cases to ensure that our members are not attempting to manipulate our system. While we aim to provide a platform where users can make authentic connections, it's possible that some may misuse the website, and we strongly advise you to report any such instances to our dedicated support team. Our support team investigates all reported cases to maintain the integrity of our platform.

Regarding the cost of sending messages and videos, we understand that communication charges can be a concern. Our pricing structure is designed to help maintain the quality and authenticity of interactions on the platform. However, we value your feedback and will certainly consider it as we continue to make improvements.

Exchanging contact information on our platform does require a certain credit balance, but please note that this measure is in place to protect the privacy and safety of our members. We understand the cost associated with this feature and are continually working on refining it to provide better value for our users. However, we want to clarify that our platform is designed to facilitate connections between members who share common interests and are seeking meaningful relationships. While some members may choose to communicate exclusively on our website, others may eventually choose to exchange contact information outside of our platform. This decision is entirely up to the individuals involved and their comfort level.

We appreciate your feedback about the platform's image and messaging. While we aim to create a captivating atmosphere, your observations help us improve the alignment between our promotional material and the actual user experience.

Finally, concerning payment notifications, we understand the importance of clear and transparent billing information. We will certainly look into providing more detailed payment information to make transactions more convenient and prevent any confusion. Please, let us know the details of this situation via [email protected], and our dedicated support team will be able to help with clarifications.

We value your membership and strive to improve your experience on our platform. If you have any further concerns or suggestions, please do not hesitate to contact us at [email protected]. We're here to assist you and enhance your experience with The Lucky Date.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Sincerely,
Support Team The Lucky Date

Canada
2 reviews
13 helpful votes
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These sites all seem to be the same...all scams...but this one makes me laugh because it shows that either 1 person controls multiple profiles or all these woman are in on it and talk to each other...see photos attached. How interesting that she knows that I haven't responded to anyone...save your money and find someone in real life. Realize this site is a business and does not care about love or connecting people...only making money.

Date of experience: October 9, 2023
Support Team T. Theluckydate Rep
over a year old

Dear Mark,
Thank you for sharing your concerns with us.

We're genuinely sorry to hear that your experience on our platform didn't meet your expectations, and we understand your frustrations.

We take fraudulent activity seriously and have strict measures in place to detect and prevent any form of scamming on our platform. If you believe you have encountered any fraudulent behavior or have concerns about specific profiles or activities, please don't hesitate to report them to our support team. We investigate all reports thoroughly and take appropriate action as needed.

Moreover, we thoroughly investigate such cases to ensure that our members are not attempting to manipulate our system. While we aim to provide a platform where users can make authentic connections, it's possible that some may misuse the website, and we strongly advise you to report any such instances to our dedicated support team. Our support team investigates all reported cases to maintain the integrity of our platform.

The primary purpose of our platform is to help individuals connect and form meaningful relationships. Our platform is designed to facilitate connections between members who share common interests and are seeking meaningful relationships. While some members may choose to communicate exclusively on our website, others may eventually choose to exchange contact information outside of our platform. This decision is entirely up to the individuals involved and their comfort level.

If you have any additional details or concerns you'd like to share, please reach out to us at [email protected]. We are here to assist you and ensure your experience on our platform is positive and secure.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Sincerely,
Support Team The Lucky Date

California
1 review
1 helpful vote
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Polly's Help
October 9, 2023

Polly is one of many wonderful Support personnel at Lucky who has helped me tremendously over the past 1.5 years.

Date of experience: October 9, 2023
Support Team T. Theluckydate Rep
over a year old

Dear David,
Thank you for taking the time to leave your feedback.

Our Support team is always glad to help you with any questions and we are glad to hear that you have had a great experience with one of our agents. Thank you for being with us, and we are always here for you!

Please, don't hesitate to reach us anytime in case our help is needed again. We are always at your disposal via email [email protected]!

Have a great day!

Sincerely,
Support Team The Lucky Date

Australia
1 review
7 helpful votes
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Dont waste your money
October 28, 2023

This site is a fraud. I asked two ladies whether we could share phone contact details if I sent a certain amount in gifts. They said yes but whem I had eventually was able to swap phone contact details they didn't want to do this.

Date of experience: September 28, 2023
Support Team T. Theluckydate Rep
over a year old

Dear James,
Thank you for taking the time to leave your feedback about using our website.

We understand that you had specific communication preferences and expectations when it came to sharing contact details with other members. We'd like to clarify some points regarding this matter.

On our platform, we encourage open and transparent communication among our members. When it comes to sharing personal contact information, such as phone numbers or email addresses, it ultimately depends on the willingness and comfort level of the individuals involved. We act as intermediaries in facilitating such requests, but the decision to share contact details rests with the members themselves.

It's important to note that while members may express initial willingness to share contact details, circumstances or preferences can change, leading to different decisions later on. We always encourage respectful and considerate communication to ensure that both parties are comfortable with any exchanges.

If you have any further questions or concerns, or if you have certain concerns about a specific member, please feel free to contact our support team via [email protected]. We are here to assist you and address any inquiries you may have.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Warm regards,
Support Team TheLuckyDate

Canada
1 review
2 helpful votes
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Bad dating site.
October 27, 2023

Girls are there to lure you out of credits, the girl I spoke to was very close she figure out where I worked but didn't want to contact me away from the site. She wanted me to by more credits, sent me photos but they cost mony to look at. So in my estimations most if not all are working for the site. You will never get there contact, trust me guys, Victoria had the chance to track me down but she's not interested she just wants me to buy more credits. It's her loss most reviews are really bad with simular experiences. It's a good site if you like looking at beautiful woman I have yet to see one that is not hot. They even have 2 or 3 registered as being g in small town Carolina Alberta what are the odds. Really it's to bad

Date of experience: September 27, 2023
Support Team T. Theluckydate Rep
over a year old

Dear Denis,
Thank you for sharing your feedback and concerns with us. We appreciate your input and are committed to addressing your experience on our platform.

We want to clarify that our platform is designed to facilitate connections between members who share common interests and are seeking meaningful relationships. While some members may choose to communicate exclusively on our website, others may eventually choose to exchange contact information outside of our platform. This decision is entirely up to the individuals involved and their comfort level.

We do not employ individuals to lure our members into spending credits, nor do we endorse such practices. We take any allegations of fraudulent or deceptive behavior very seriously and have strict measures in place to investigate and address such situations.

If you have any specific concerns or issues related to your interactions with other members, such as Victoria, we encourage you to reach out to our support team. Providing details of your communication and interactions will assist us in investigating and addressing the matter appropriately.

We apologize if you have not had a positive experience on our platform so far, and we are committed to improving your experience and the experiences of all our members. Your feedback is valuable to us, and we will take the necessary steps to ensure that our platform remains a safe and trustworthy environment for genuine connections to flourish.

If you have any further questions or require assistance, please feel free to contact our support team at [email protected]. We are here to help and ensure that your concerns are addressed.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Sincerely,
Support Team TheLuckyDate

Belgium
1 review
3 helpful votes
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I visited the website 'theluckydate.com' today for the first time.
After 'liking' a couple of profiles, (actually, every profile that was suggested), I already had my doubts since they all looked like models, making it look like all the Chinese women are gorgeous and there aren't any mediocre or ugly women in China.
I then left for a while doing groceries and didn't think about it any more.
When I came back, half an hour ago, I saw that the site was still open so I had a looksee.
And what a miracle! I had at least 40 likes of the most gorgeous women with messages calling me 'darling' and telling me how gorgeous I am even though I am not:-)
It was clear that it was all fake and not even well done for that matter. Way too obvious.
Then I googled the website and read what I expected to find. Confirmation of my suspicion. And when I read about how you have to buy credits or whatever it is they will try to get from you, I understood that there are apparently some poor suckers who fell for it.
I also read the answers that followed these bad reviews, from the owners of the site (let's call it customer service) and it seemed clear to me that they are in on it. They pretend that some users may be dishonest but that they are strict on making sure that it doesn't happen.
Yeah, right! There's NOT ONE profile that looks real. As I said before, the site is made to rip you off.
And the answers they send you are fresh from chatgpt or any other AI.
Boy o boy, I hope that not too many men that are desperate get stripped in this quatsch.
So, be warned, it is not o

Date of experience: September 25, 2023
Support Team T. Theluckydate Rep
over a year old

Dear Olaf,

Thank you for sharing your initial impressions and concerns about our platform. We appreciate your feedback and would like to address some of the points you raised.

We understand that your first interactions on our site left you with doubts and concerns, particularly regarding the profiles you encountered. We want to assure you that we take the authenticity of our members seriously. Each profile undergoes a verification process, and we make efforts to ensure a diverse representation of our user base.

It's important to note that we welcome everyone on our platform, and beauty is subjective. We aim to provide a platform where people with various backgrounds can connect and form meaningful relationships. However, we acknowledge that perceptions of attractiveness vary, and we appreciate your feedback on this matter.

Regarding the likes and messages you received, please be aware that users may have various reasons for engaging with other members, such as expressing genuine interest or simply initiating a conversation. We encourage open and respectful communication among our members.

We want to clarify that we do not engage in any deceptive practices or collaboration with our users to create fake profiles or generate fake interactions. Our priority is to maintain a trustworthy and secure environment for our members. Moreover, if you come across any profiles or interactions that you believe are suspicious or violate our guidelines, please report them to our support team. We investigate such reports thoroughly and take appropriate action to maintain the integrity of our community.

In response to your concerns about purchasing credits, we offer a system to support the operation of our platform and provide a variety of features to our users. While we aim to offer fair pricing and transparency, we understand that individual preferences and experiences may vary. We are always open to assisting our members in offering various activities that would allow you to cut some spending, so please reach our customer support to learn all the details!

If you have any further questions, or concerns, or require assistance with any aspect of our platform, please don't hesitate to contact our support team. We are here to assist you and address any inquiries you may have.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Warm regards,
Support Team TheLuckyDate

GB
1 review
1 helpful vote
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Not clear what you means!?
September 24, 2023

I bought 2000 credit but only after 6 messages the asked me again to buy a credit!.thats means they charged me 400 credit for each messages!

Date of experience: September 24, 2023
Support Team T. Theluckydate Rep
over a year old

Dear Aprem,

Thank you for taking the time to leave feedback about our website.
We apologize for any confusion or inconvenience you may have experienced. Our goal is to provide a transparent and user-friendly experience for our members, and we take your feedback seriously.

We would like to check the issue you mentioned in more detail to understand the circumstances surrounding the credit usage for your messages. Please, reach out to us through our chat or by sending an email to [email protected] with the specific details of your experience. Our support team is available to assist you and ensure that your concerns are addressed promptly.

Once again, we apologize for any inconvenience you may have encountered, and we appreciate your patience and cooperation in resolving this matter. Your satisfaction is important to us, and we are committed to providing a positive experience on our platform.

We look forward to assisting you further.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Sincerely,
Support Team TheLuckyDate

Germany
1 review
7 helpful votes
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Auf dieser Seite sind nur die schönsten Mädchen abgebildet, aber davon ist keine real. Nach einem Tag kannst du schon Bilder von allen Geschlechtsteilen bekommen und wenn erwünscht Pornos, das ist doch nicht normal. Auf dieser Seite wird niemals ein Kontakt für eine Partnerschaft geknüpft. Deshalb nochmals, Finger weg, alles Betrug

Date of experience: September 10, 2023
Support Team T. Theluckydate Rep
over a year old

Lieber Helmut,

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen. Wir schätzen Ihren Beitrag sehr und bedauern, dass Ihre Erfahrung auf unserer Plattform nicht Ihren Erwartungen entsprochen hat.

Die Wahrung der Integrität unserer Plattform ist für uns von größter Bedeutung und wir möchten Ihnen versichern, dass wir keinerlei betrügerische Aktivitäten durchführen. Wir nehmen alle Anfragen und Bedenken unserer Nutzer sehr ernst und unsere engagierten Teams untersuchen jeden Fall sorgfältig und individuell. Wenn wir Verstöße gegen unsere Regeln feststellen, ergreifen wir schnelle und angemessene Maßnahmen, einschließlich der Sperrung beleidigender Benutzer.

Um die Privatsphäre unserer Mitglieder zu schützen und betrügerische Aktivitäten zu verhindern, haben wir eine Funktion namens „Kontaktaustausch“ implementiert. Diese Funktion wird verfügbar, sobald Benutzer die Zahlungsüberprüfung bestehen und andere notwendige Anforderungen erfüllen. Es ermöglicht eine sichere und private Kommunikationsmöglichkeit zwischen Mitgliedern.

Wir möchten außerdem betonen, dass wir die Echtheit unserer Mitglieder überprüfen, indem wir von ihnen die Vorlage gültiger Dokumente verlangen. Dieser Überprüfungsprozess dient dazu, sicherzustellen, dass alle Interaktionen zwischen echten Personen stattfinden, denen die Profile gehören.

Was Ihre Bedenken hinsichtlich verdächtiger Profile betrifft, beachten Sie bitte, dass unser Team aktiv daran arbeitet, verdächtige Profile auf der Website zu sperren. Wir wissen die Wachsamkeit unserer Mitglieder bei der Identifizierung und Meldung verdächtiger Profile sehr zu schätzen, untersuchen umgehend und ergreifen bei Bedarf Maßnahmen.

Wir wissen, wie wichtig Ihre Privatsphäre und Sicherheit beim Online-Dating sind, und wir sind bestrebt, unseren Benutzern eine sichere und angenehme Umgebung zu bieten.

Wenn Sie auf bestimmte Probleme mit Ihrem Profil gestoßen sind oder zusätzliche Details zu Ihren Beobachtungen angeben können, zögern Sie bitte nicht, uns unter [email protected] zu kontaktieren. Unser Team ist immer bereit, Ihnen zu helfen und alle Bedenken und Fragen zu beantworten, die Sie haben.

Wir würden uns auch sehr darüber freuen, wenn Sie sich entscheiden, das Feedback zu überprüfen und uns höher zu bewerten.
Ich freue mich auf deine Antwort!

Aufrichtig,
Support-Team TheLuckyDate
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Dear Helmut,

Thank you for taking the time to share your feedback with us. We genuinely value your input, and we're sorry to hear that your experience on our platform didn't meet your expectations.

Maintaining the integrity of our platform is of utmost importance to us, and we want to assure you that we do not engage in any form of fraudulent activity take all user inquiries and concerns very seriously, and our dedicated teams diligently investigate each case individually. When we identify violations of our rules, we take swift and appropriate action, including banning offending users.

To protect our members' privacy and prevent fraudulent activities, we have implemented a feature called "Contacts Exchange." This feature becomes available once users pass payment verification and fulfill other necessary requirements. It allows for a secure and private means of communication between members.

We also want to emphasize that we verify the authenticity of our members by requiring them to provide valid documents. This verification process is in place to ensure that all interactions occur between real individuals who own the profiles.

Regarding your concerns about suspicious profiles, please know that our team actively works on banning any suspicious profiles on the website. We greatly appreciate our members' vigilance in identifying and reporting suspicious profiles, and we promptly investigate and take action as necessary.

We understand the importance of your privacy and safety in online dating, and we're committed to providing a secure and enjoyable environment for our users.

If you've encountered specific issues with your profile or if you can provide additional details about your observations, please don't hesitate to contact us at [email protected]. Our team is always ready to assist you and address any concerns or questions you may have.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Sincerely,
Support Team TheLuckyDate

NL
1 review
21 helpful votes
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Stay away
September 1, 2023

Feels like your in contact with a call center full of ladies telling right of the get go how much they love you and how beautiful you are. Calling someone after two messages "darling" and not having seen your pic yet makes you wonder. That they always online and respond within few seconds is another thing i noticed. After 6 messages the bleed starts and you have to start buying credits. I wont bother, i see where this is going.

Date of experience: September 1, 2023
Support Team T. Theluckydate Rep
over a year old

Dear Pete,
Thank you for taking the time to share your thoughts with us.

It's important for us to highlight the measures we take to maintain the integrity of our platform. We place a strong emphasis on ensuring the authenticity of all members who register on our website. As a premium online dating platform, we strive to create a safe and secure environment for our members to connect and communicate. We have implemented certain measures, including a payment verification process for contact exchange, to ensure the authenticity and seriousness of our members' intentions. This process helps us maintain a high standard of quality and security for our users. Our commitment to creating a secure and trustworthy community is unwavering, and we remain vigilant in our efforts.

Regarding the initial chat messages you received, everyone has their own pattern of messages and ways of calling other people, especially if they are from different countries than you are. This can happen due to cultural naming conventions or personal preferences. It is always best to discuss such situations with a person directly and ask not to do that if that makes you uncomfortable.

Some members might lack confidence in their language skills, find it challenging to start a conversation with a personalized message, or simply wish to make a quick initial impression and that may also be the reason why people use "darling", "honey" and other similar names.

If you ever suspect that a member is not acting in accordance with our guidelines or have concerns about their behavior, we encourage you to report the issue and provide evidence of the violation. Our dedicated Moderation team will thoroughly investigate any such reports to maintain a safe and enjoyable environment for all members.

We appreciate your feedback, Pete, and if you have any further questions or require assistance, please don't hesitate to reach out to our customer support team. We are committed to improving your experience and are here to address any concerns.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Warm regards,
Support Team TheLuckyDate

Arizona
2 reviews
11 helpful votes
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Got on the site thought I found the woman, to get contact information you need to "spend" credits All the while she said nice things, told me how much she missed me and thought of me. She asked me to purchase earrings, but they were very expensive. She told me she wanted to wear something from me and we could get our contact information. Of course the earrings were $1400 and I did not buy them.
When I got close to spending enough to get her contact information, she no longer was on line or replying to my messages

Date of experience: August 16, 2023
Support Team T. Theluckydate Rep
over a year old

Dear Bradford,

We appreciate you taking the time to express your thoughts and concerns regarding our platform. We understand that your experience may have led to some frustration, and we want to address your feedback.

Our "Contacts Exchange" feature is designed to provide a secure and genuine environment for our members to connect and communicate. We strive to protect the privacy and safety of our members, which is why we have certain measures in place before contact information is exchanged. This process is intended to prevent any potential misuse or fraudulent activities, ensuring that both parties are comfortable with sharing personal information.

Regarding the gift delivery option, we offer it as a thoughtful gesture to enhance the connection between members. While we understand that it may involve additional logistics and costs, the intention behind it is to express genuine interest and appreciation. However, you may always choose not to use this option and explain that to another member.

Moreover, if you have encountered specific instances that have raised concerns about the misusage of the website, authenticity of profiles, or interactions, we encourage you to provide us with more details. Your feedback helps us identify any potential issues and address them promptly. You may block and report the member right on the website.

We value your feedback and will continue to work towards improving our platform to meet the needs and expectations of our members. If you have any further questions or concerns, please feel free to reach out to us at [email protected]. We are available to assist you at any time.

Thank you for your understanding, and we hope to have the opportunity to improve your experience with us.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best regards,
Support Team The Lucky Date

Spain
1 review
9 helpful votes
Follow Raul G.
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This is a fake site. Girls are making money (in case they are real). A lot of them are the same with different make-up and dress. I guess maybe this is all AI making you questions. The site is very expensive too. Please keep far from this site.

Date of experience: August 8, 2023
Irene F. Theluckydate Rep
over a year old

Dear Raul,
Thank you for sharing your feedback with us. We value your input and are genuinely sorry to hear about your concerns regarding our platform.

First and foremost, we would like to clarify that we are committed to maintaining the authenticity and integrity of our platform. We do not endorse or engage in any fraudulent activities. When we identify any violations of our policies, we take appropriate actions, including the removal of offending users.

Regarding the appearance of some profiles, we understand that makeup and attire can significantly influence a person's appearance. It's not uncommon for individuals to present themselves differently in various photos.

We would like to highlight that our pricing structure is designed to support the maintenance of a secure and reliable platform. We invest in verifying member identities and ensuring a safe environment for all users. Additionally, our platform offers various features and services aimed at facilitating meaningful connections.

Your privacy and safety are essential to us, and we have implemented measures such as the "Contacts Exchange" feature to enable secure communication between members. This feature becomes available once users pass payment verification and meet specific requirements.

We appreciate your feedback and encourage you to reach out to us at [email protected] if you have encountered specific issues or would like to provide additional details about your observations. Our team is always ready to assist you and address any concerns or questions you may have.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best regards,
Support Team The Lucky Date

GB
1 review
1 helpful vote
Follow Joao L.
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A "real" FAKE website
August 5, 2023

Women are not located ATT ALL in the countries you sellect! Warning: Fake contacts. Women contact you with a lot of lies!

Date of experience: August 5, 2023
Support Team T. Theluckydate Rep
over a year old

Dear Joao,

Thank you for sharing your concerns about the authenticity of the profiles on our platform. We appreciate your feedback and take your comments seriously.

We want to clarify that we are committed to maintaining a safe and genuine environment for our members. We understand the importance of providing accurate information, including the location and background of the individuals using our site.

Our platform includes a search option that allows you to choose specific criteria, such as location and age, to find potential matches that align with your preferences. We do our best to ensure that the profiles you see are genuine and verified; however, it is up to every member to chance the profile information accordingly due to different reasons. For example, traveling, going on vacation or business trips, etc.

We take a proactive approach to preventing fake profiles and scam activity on our website. To achieve this, we carefully review and validate the profiles of our members, requesting verification documents as part of the registration process. Our "Validated member" label indicates that the individual in the profile pictures is the same person you are interacting with.

If you have encountered profiles that you believe to be fake or if you have been contacted with misleading information, we encourage you to reach out to us at [email protected]. Our dedicated support team is available to address your concerns and investigate any suspicious activity.

Thank you for bringing this to our attention. Your feedback helps us maintain the integrity of our platform and ensures a positive experience for all our members.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best regards,
Support Team The Lucky Date

Nevada
1 review
1 helpful vote
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I saw the profiles that a lot of people look like NATIONALITY & Region not match; fake! Wasting time.

Date of experience: August 4, 2023
Support Team T. Theluckydate Rep
over a year old

Dear David,

Thank you for sharing your observations and concerns with us. We appreciate your feedback and take your comments seriously.

We want to assure you that we have rigorous processes in place to verify the authenticity of our members' profiles. Our aim is to provide a safe and genuine environment for our users to connect and communicate. We carefully review registration information and require verification documents from members before confirming their profiles. The "Validated member" label indicates that the individual in the profile pictures is the same person you are interacting with.

While we do our best to prevent fake profiles, we understand that some discrepancies may still occur. We encourage our members to report any profiles that seem suspicious, and we take immediate action to investigate and address such concerns.

If you've come across profiles that appear to have nationality and region mismatches, please provide us with more details about these instances so we can investigate further. Your feedback is valuable in helping us maintain the quality and authenticity of our platform.

Our dedicated support team is available 24/7 to assist you. Please don't hesitate to reach out to us at [email protected] with any additional information or questions you may have. We are committed to addressing your concerns and ensuring a positive experience for all our members.

Thank you for your understanding and cooperation.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best regards,
Support Team The Lucky Date

Texas
1 review
13 helpful votes
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Was suspicious from the beginning. So tried it anyway and now it is confirmed a scam. Honestly all girls there chatting more feel like AI than real person.

Date of experience: July 25, 2023
Support Team T. Theluckydate Rep
over a year old

Dear Martin,

We appreciate your feedback and understand your concerns regarding the authenticity of the profiles on our platform.

We want to assure you that we take the issue of fake profiles very seriously and have implemented strict verification processes to ensure the legitimacy of our members. The label "Validated member" signifies that the person in the profile pictures is the same individual you are communicating with.

However, we understand that no system is perfect, and if you have encountered profiles that seem suspicious or AI-like, we encourage you to report them to our support team. Your input is invaluable in helping us maintain the authenticity of our platform and improve our services.

Our team is available 24/7 to address any concerns or inquiries you may have. Please feel free to contact us at [email protected], and we will be more than happy to assist you and provide any necessary clarifications.

We value your trust and strive to offer a secure and enjoyable online dating experience. Your feedback is crucial in our ongoing efforts to enhance our platform and ensure the highest level of member satisfaction.

Thank you for bringing this to our attention, and we hope to restore your confidence in our services.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best regards,
Support Team The Lucky Date

Utah
1 review
4 helpful votes
Follow David S.
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Scam
July 21, 2023

This site is all about the money. The girls are either fake or being paid by the site. Constantly have to reload account. Site admin said i had to pay 3 times before i could get someones contact information. The girls themselves tell you to contact site admin to get their contacts. Why would the girl on the site want you to contact admin to get her info. That is how you know itnis fake. If the girl is actually interested she wiuld freely give her number or email. Not have you contact site admin to get her number like they are her parents. This site is a scam. It should be reported to BBB but it is undoubtedly overseas run by thieves and criminals. Please… this site is extortion and full of fake profiles or paid girls. They keep you talking and every text costs money, sending pictures costs more. This site should be taken down. Horrible people who are preying on men who are looking to actually date someone. Just throw your money in the trash you will get a date faster that way. Shame one the horrible humans running this site!

Date of experience: July 20, 2023
Support Team T. Theluckydate Rep
over a year old

Dear David,

Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience on our platform did not meet your expectations.

We understand that you have concerns about the cost associated with communication on our platform. We want to clarify that while our services are premium, the pricing is designed to provide users with a variety of options that cater to their individual needs. We offer different credit packages to give users the flexibility to choose the amount that suits their preferences and budget.

We want to assure you that we take the issue of fake profiles very seriously. Our platform has a rigorous verification process, and we do our best to ensure that all members are genuine individuals looking for meaningful connections. We require members to submit verification documents to confirm their identity, and validated users receive a label to distinguish them as genuine.

Regarding the contact exchange process, we have implemented this feature to ensure the safety and privacy of our members. It allows us to prevent any potential misuse of personal information and to foster a secure communication environment. While communication does involve credits, it allows us to create a secure space for meaningful connections to take place. We value the safety and trust of our users, and this feature is designed to prevent any misuse of personal information as well as assure that members feel safe and comfortable on the website.

Our goal is to provide a safe and enjoyable environment for our users to connect with genuine individuals looking for meaningful relationships. While we do our best to provide a safe and secure environment, it's crucial for our users to exercise caution and vigilance when interacting with others online. We encourage our members to report any suspicious behavior or profiles so that we can take prompt action.

As a premium dating platform, we prioritize providing a safe and secure environment for our members to connect with genuine individuals looking for meaningful relationships. Our focus is on fostering genuine and meaningful connections between individuals seeking romantic relationships. We aim to create a positive and enjoyable experience for all our users, and any attempts to deceive or mislead our members are strictly prohibited.

If you come across any profiles that you suspect may not be genuine or encounter any unusual behavior, we encourage you to report it to our support team immediately at [email protected]. We take all reports seriously and conduct thorough investigations to ensure the integrity of our platform.

We appreciate your concern, and we want to assure you that we are continuously working to maintain the highest standards of authenticity and safety on our platform. Our dedicated team is committed to providing the best possible experience for our users and ensuring that all interactions are genuine and sincere.

If you have any more information about the profile you mentioned or any other concerns, please don't hesitate to reach out to our support team at [email protected]. We are committed to resolving any issues and ensuring a positive experience for all our users.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Sincerely,
Support Team TheLuckyDate

Minnesota
1 review
11 helpful votes
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Do NOT use this site - and here's why...
July 13, 2023

Do NOT use this site. Here's why:
- Many of the users seem to be false/fraudulent. They send strange messages that resemble AI-generated material and ask bizarre questions that a real person wouldn't ask. Pictures of some users appear photo-shopped or done with a green screen, not in the actual places depicted in the background.
- Certain users seem to be on the site constantly from what I've observed from logging in periodically and checking statuses; it's not realistic for a single person to be logged in that long and too much of a coincidence for the "person" to be on every time I checked and for the length of time I remained on to monitor once I became concerned. I am concerned about scams of multiple users per account and around-the-clock activity to generate traffic on and revenue for the site.
- The functionality is not user-friendly.
- It is unrealistic as a means to truly connect with a person without first spending hundreds or even thousands of dollars - and even to connect with a person at all after that. Users are forbidden to exchange any personal information until cumbersome and extortive conditions are met, requiring excessive monetary investment into the site. That is not fair to users and is not a true service. "Safety" is cited as a reason, but to be truly safe, the site should allow internal, live, real-time video (with audio) chatting so that users can validate each other and should allow users to choose with whom they wish to expand contact outside of the site. Forbidding the exchange of personal details is a way for the site to keep people bound to it and spending exuberant amounts of money without actually getting to validate the other person's live presence and sincere identity.
- There is no internal site video (with audio) chatting to actually confirm the validity of the person on the other end.
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*You might observe 4/5 score ratings or 8/10 star reviews for this site. Do NOT listen to those. It is baffling how they can give "credibility" to this site. Go to actual user reviews and view multiple reviews from different review sites. Do not trust dating site "experts." Also, keep in mind that there might be false reviewers who go on to give the site good ratings.
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Please, please, I implore you - do NOT send your money down the drain of this site - or others like it for that matter. I share this to help others avoid the mistakes I made. I tried a couple of these sites - first CharmDate and then this one ("The Lucky Date"), foolishly hoping that this one would be different. Learn from my mistakes. This site ("The Lucky Date"), "CharmDate," and the majority (or all) sites like it are money-making schemes. The users will play on your emotions. They are trained on what to say and how to proceed to lure people in, especially lonely people. Do not trust them.

Date of experience: July 13, 2023
Support Team T. Theluckydate Rep
over a year old

Dear John,

Thank you for sharing your concerns and providing detailed feedback about your experience on our platform. We apologize for any negative experiences you may have had and appreciate your perspective. We would like to address your points and provide you with some clarification.

Regarding the authenticity of our users, we have strict measures in place to verify the profiles and identities of our members. We require photo identification from all validated members to ensure their legitimacy. However, we understand that concerns may still arise, and we take all reports of suspicious behavior seriously. If you have any specific profiles or instances that you find questionable, we encourage you to report them to our support team for investigation as soon as possible.

We want to assure you that our platform is designed for real connections between individuals. While we understand your concerns about some users appearing to be constantly online, it's important to note that different time zones and personal preferences can influence activity levels. However, we ar always ready to check any unusual patterns or activities reported by our users.

We appreciate your feedback regarding the user-friendliness of our platform. We are continuously working on improving the functionality and user experience to ensure a smoother and more intuitive interface.

Regarding the conditions for exchanging personal information, we prioritize the safety and privacy of our users. We have implemented certain measures to prevent scams and protect our members from potential risks. However, we understand that the process can be perceived as cumbersome. We appreciate your suggestion for internal, live video chat as an additional means of validation and connection. We will take this into consideration as we continue to enhance our platform.

We value the opinions of our users and encourage them to leave reviews based on their experiences. While we strive to maintain a credible platform, we understand that individual experiences may vary. We urge users to consider multiple sources of information when making decisions.

We apologize if you felt that your emotional well-being was manipulated. Our intention is to provide a platform for genuine connections, and we do not condone any fraudulent or unethical behavior. We are constantly working to improve our services and ensure a positive experience for all our users.

If you have any further concerns or questions, please do not hesitate to reach out to our support team at [email protected]. We appreciate your feedback, and we are here to assist you.

Thank you for sharing your experience and helping us improve.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best regards,
Support Team The Lucky Date

Florida
1 review
9 helpful votes
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No customer service. Asked to buy "gifts". No way to directly contact women. Scam site. Look elsewhere. Frustrating and costly experience

Date of experience: July 11, 2023
Support Team T. Theluckydate Rep
over a year old

Dear Joshua,

Thank you for sharing your feedback with us. We apologize for any frustration or inconvenience you experienced during your time on our site. We appreciate your concerns and would like to address them.

Regarding the acquisition of contact details, we understand that it may seem restrictive. Our primary goal is to ensure the safety and privacy of our members while fostering genuine connections. To achieve this, we have implemented a verification process and the Contacts Exchange feature. This allows us to maintain a secure environment and facilitate meaningful interactions between members.

We want to assure you that we take the verification of profiles seriously. We carefully review and approve all members based on their submitted verification documents.

We apologize if you encountered any issues with our customer service. We strive to provide prompt and reliable support to all our members. We would appreciate it if you could provide us with more information about the situation where you were asked to buy gifts. Kindly share any evidence or details related to this incident with our support team at [email protected]. We will thoroughly investigate the matter and take appropriate action.

We understand that everyone's experience may vary, and we regret that yours fell short of your expectations. We appreciate your feedback as it helps us improve our services and provide a better experience for our members.

If you have any further concerns or questions, please do not hesitate to reach out to our support team. We are dedicated to addressing any issues you may have and assisting you throughout your journey on our platform.

Thank you for your understanding, and we hope to have the opportunity to enhance your experience with us.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best regards,
The Support Team TheLuckyDate

Cyprus
1 review
11 helpful votes
Follow stange S.
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Stay away from this site!
July 11, 2023

Well my experience has been very painful as I was managed to be humiliated by 3 profiles in a raw. The site is either has individuals who take over the profile or it is assisted by artificial intelligence Bots. I have all necessary evidence to prove this if the site is willing to be confronted. Even if you get the details they try to put you back in the platform in order to gain credits. Their main concern is how to gain more from you. I still haven't figured out weather this is an actual person who is getting paid by how many credit score or the platform takes over and uses AI in order to follow the conversations. Many times i have realised that the sequence of the conversation was not ok as we were chatting through email and suddenly a message was sent in the platform with no sense. It needs a lot of investigation to get a clear picture how this operation is working but stay away if you really want to find a soul mate. I lost so much money that i am ashamed of myself!

Date of experience: July 11, 2023
Support Team T. Theluckydate Rep
over a year old

Dear Customer,

Thank you for sharing your feedback with us. We sincerely apologize for any negative experiences you have encountered on our site. We want to assure you that we take your concerns seriously and are committed to investigating the issues you have raised.

At The Lucky Date, we prioritize creating a safe and authentic environment for our members. We carefully review and approve all profiles based on submitted verification documents to ensure the absence of bogus accounts. While we strive to prevent any fraudulent activity, we understand that there may be instances where individuals attempt to deceive or manipulate others.

We appreciate your willingness to provide evidence and additional information regarding your specific encounters. It is through such cooperation that we can thoroughly investigate and address any suspicious or inappropriate behavior on our platform. Kindly share the materials and details with our support team at [email protected], and we will commence the investigation promptly.

We want to emphasize that our platform does not engage in cooperation with members to perpetrate scams or fraudulent activities. Our priority is to facilitate genuine connections and provide a reliable dating experience. We are dedicated to ensuring the highest standards of integrity and authenticity within our community.

We understand that your experience has been distressing, and we regret any financial losses you may have incurred. Our support team is here to assist you throughout this process and address any further concerns or questions you may have. Your satisfaction is important to us, and we are committed to resolving any issues you have faced.

Thank you for your patience and cooperation. We appreciate your feedback as it helps us improve our services and maintain a secure platform for our members.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best regards,
Support Team The Lucky Date

From the business

TheLuckyDate is a dating platform for people who want meaningful conversations instead of rushed swipes. Every interaction is about sharing stories, discovering perspectives, and connecting naturally.

🔒 Safety comes first. Smart moderation and security tools remove unwanted content, creating a comfortable space for communication.

🌍 A worldwide community awaits. Chat with people from different cultures or find someone closer to home—TheLuckyDate opens doors to global and local connections.

📱 Simple and intuitive experience. Quick sign-up and smooth messaging keep the focus on conversations, not complicated features.

🧡 Inclusivity is key. Diversity, openness, kindness, and respect are encouraged in every chat.

💬 Support is available 24/7 for any questions.

✨ Free and premium options let you explore basics or enhance your journey with extended messaging and extra tools.

Start your profile in a few steps and enjoy light, sincere, ...


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