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Theluckydate

3.8

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Theluckydate Reviews Summary

The company has garnered a mixed reputation, with many customers appreciating the platform's user-friendly interface and the genuine connections it fosters. Users highlight the enjoyable and relaxed atmosphere, which contrasts with the often transactional nature of other dating sites. However, concerns about the presence of fake profiles and instances of misleading information have emerged, leading some to question the platform's integrity. While many report positive experiences and meaningful interactions, others caution potential users about possible scams, suggesting a need for improved verification processes to enhance trust and reliability.

This summary is generated by AI, based on text from customer reviews

service
100
value
105
shipping
48
returns
52
quality
94
This company responds to reviews on average within 19 days

We monitor reviews for authenticity

Sweden
1 review
3 helpful votes
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Buddy said cool
November 13, 2023

My single buddy said it's cool, so I joined when decided to find a wife and settle. So far quite alright. There are tons of profiles of slavic girls, beauties

Date of experience: November 13, 2023
Support Team T. — Theluckydate Rep
over a year old

Dear Greg G.,

We appreciate your positive feedback about The Lucky Date! If you ever have any questions or concerns, please feel free to reach out to our Support Team at [email protected] or through chat.

Best regards,

Support Team
The Lucky Date

Canada
1 review
2 helpful votes
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Poor expectations
November 20, 2023

Girls generally want the guys to give expensive virtual gift. It turns them on they say. Be careful girls want you to spend your credits. It's there job they are employees for the most part. You'll never get contact info. It's a scam.

Date of experience: November 12, 2023
Support Team T. — Theluckydate Rep
over a year old

Dear DENIS L.,

Thank you for sharing your concerns with us, and we appreciate the opportunity to address them. We understand that your experience on our platform has not met your expectations, and we sincerely apologize for any inconvenience you may have encountered.

We take the verification process seriously to maintain a safe and authentic environment. Validated members are labeled accordingly, and additional measures, such as photo ID and identification video submissions, are in place to prevent fake accounts.

While some members choose to communicate solely on our platform, others may eventually decide to exchange contact information outside of it. This decision is entirely at the discretion of the individuals involved.

Our platform is designed to facilitate connections based on shared interests, not to encourage the exchange of expensive virtual gifts. We want to clarify that our members are not employees. Any claim of members being employees is taken seriously and will be thoroughly investigated. We are committed to maintaining the integrity of our platform.

We apologize for any confusion or frustration you've experienced, and we are actively working to enhance your experience and that of all our members. If you have specific concerns about interactions with other members, please reach out to our support team at [email protected] with details so we can investigate further.

If you have any additional questions or require further assistance, our support team is available to help.

Best regards,

The Lucky Date Support Team

Colorado
2 reviews
15 helpful votes
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Save your sanity
November 19, 2023

These women are not verified.
Do the work yourself and save yourself some money. Do a virtual search or a facial recognition search. Within minutes you will know weather you are talking to this person or someone else. Stop waisting your time, money and sanity on here. I found a lady here did a search and found here traveling around Europe with here husband. Now tell me these are verified profiles. The common person can find out more information on someone in a few minutes then a legitimate dating site can. Go to this site find this lady. On here she is Anna, 56, lives in Kiev. She is living in Prague with her husband. Found all this from my own search. Tell me they are verified profiles. Complete bs.

Date of experience: November 12, 2023
Support Team T. — Theluckydate Rep
over a year old

Dear Kent S.,

Thank you for sharing your concerns. We take member verification seriously and are actively enhancing our processes to ensure utmost security. While we validate profiles with identification documents and photo IDs, your suggestion of virtual and facial recognition searches is noted and under consideration.

We want to assure you that our goal is to provide a safe and reliable platform for genuine connections. We appreciate your diligence in conducting your search, and we take your input seriously as we continue to enhance our member verification procedures.

If you have additional information or specific cases you would like us to investigate further, please reach out to our Support Team at [email protected]. Your continued assistance is invaluable as we work towards improving our platform and ensuring a positive experience for all our users.

We kindly request that you consider rating us higher, as it would greatly help us improve our services and better meet your needs.

Best regards,

The Lucky Date Support Team

Utah
1 review
5 helpful votes
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The site is too expensive for the common man. Lots of women's pictures they look like models and makes me wonder if they're being paid. I see pictures of women that I've seen on other sites, but now they live in different countries and they are different ages. I wonder how many women are here to gain information for cat fishing. This is the fourth site I've tried and it's the same as the rest, expensive and no results. When I tried to exchange personal information the lady declined after telling me she would exchange personal information. I've spent approximately $15,000 on these sites in hopes of finding a mate. But I realize these sites are about making money & not serving the people to find mates or love. As far as I'm concerned I'm done spending money and not getting results. Dating Site from my experience are nothing but scams.

Date of experience: November 10, 2023
Support Team T. — Theluckydate Rep
over a year old

Dear Sir,

Thank you for sharing your thoughts with us regarding your experience on our website. We truly appreciate your feedback, as it helps us improve our services and ensure our members have the best experience possible.

Our rigorous registration process ensures the legitimacy of profiles through identity verification and photo ID submission.

We appreciate your feedback on pricing and continuously strive to balance quality service with affordability.

We take your concerns about potential catfishing seriously and are consistently enhancing our security measures.

Member discretion is crucial, and we apologize for any confusion during the personal information exchange.

We value your feedback, and our support team at [email protected] is ready to assist further. Your satisfaction is our priority, and we're dedicated to improving your experience.

Best regards,

The Lucky Date Support Team

Australia
1 review
3 helpful votes
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The cost associated with sending messages does make it hard to really get to know somebody because that's in the back of your mind especially with international free structure. I think if the ladies knew how much men had to pay it would strengthen the site accreditation

Date of experience: November 10, 2023
Support Team T. — Theluckydate Rep
over a year old

Dear Michael S.,

Thank you for sharing your thoughts. We value your feedback and apologize for any dissatisfaction.

We understand concerns about pricing and communication issues. While we strive to maintain a high level of service, we also recognize the importance of affordability for our users. Our team continually reviews our pricing structure to ensure it remains fair and competitive in the online dating industry.

If you have further concerns or need assistance, our support team at [email protected] is available 24/7.

Thank you for your patience as we work to improve your experience.

Best regards,

The Lucky Date Support Team

GB
1 review
2 helpful votes
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Longterm story
November 10, 2023

I've had some incredible connections on this platform. Highly recommended for those seeking longterm life partners.

Date of experience: November 10, 2023
Support Team T. — Theluckydate Rep
over a year old

Dear Eddy,

We're thrilled to hear about your incredible connections on our platform! Thank you for recommending The Lucky Date to those seeking long-term partners.

Our Support Team is here 24/7 to assist you. Feel free to reach out at [email protected] for any questions or clarifications.

Best regards,

The Lucky Date Support Team

Switzerland
1 review
2 helpful votes
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Looking for wife
November 9, 2023

Looking for a wife got great hopes for the Lucky date.

Date of experience: November 9, 2023
Support Team T. — Theluckydate Rep
over a year old

Dear Mark,

We're thrilled to hear about your positive expectations for finding a life partner on The Lucky Date! Our Support Team is here 24/7 to assist you.
Feel free to reach out to [email protected] for any clarifications or assistance.

Best regards,

The Lucky Date Support Team

Poland
1 review
3 helpful votes
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Been very happy with the site
November 9, 2023

I joined a week ago. Great support service unlike many sites. My card got rejected in the middle of the conversation, and it was fixed instantly by the agent.

Date of experience: November 9, 2023
Support Team T. — Theluckydate Rep
over a year old

Dear Yi W.,

Thank you for your positive feedback about our support service. We're thrilled that our team could promptly assist you with the card issue during your conversation.

Our Support Team is available 24/7 at [email protected] for any further assistance you may need. We appreciate your trust in The Lucky Date and look forward to providing you with continued excellent service.

Best regards,

The Lucky Date Support Team

Canada
1 review
4 helpful votes
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Great profiles with lots of nice pics
November 15, 2023

Great profiles with lots of nice pics. Ladies will keep you chatting, opening pics and posts forever at great expense as that is how they get paid. Try and move to a phonecard or email and all ends quickly.

Date of experience: November 8, 2023
Support Team T. — Theluckydate Rep
over a year old

Dear Sir,

Thank you for taking the time to share your thoughts and experiences on our website. Your feedback is essential to us, and we appreciate your candor in expressing your concerns.

I'm pleased to hear that you found our profiles appealing with lots of nice pictures. However, I understand your reservations about the chat experience and the potential expense involved. I want to assure you that our platform is designed to foster genuine connections, and we take your feedback seriously as we work towards improving the user experience. We do not collaborate with members to extend interactions artificially.

Our Support Team is available 24/7 at [email protected] to address any further clarifications or issues you may have.

Your input is valuable as we continually work to enhance our platform.

Best regards,

The Lucky Date Support Team

Canada
1 review
4 helpful votes
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Was enjoying the site and it's service's until I learned that a few of the ladies I was chatting with were getting paid to send me photos and video's. They were also sending me multiple videos until I asked them to stop then they deleted me from their contacts

Date of experience: November 8, 2023
Support Team T. — Theluckydate Rep
over a year old

Dear John,

Thank you for sharing your experience with us. We take your concerns seriously regarding the issue of paid engagements. Our platform is committed to genuine connections, and any violation of our policies is addressed promptly.

Rest assured, we do not endorse or collaborate with members for paid interactions. Your feedback is crucial, and we appreciate your diligence in reporting this.

For further assistance or to provide more details, please contact our Support Team at [email protected]. We are dedicated to resolving this matter swiftly.

Thank you for helping us maintain a secure environment for all our users.

Best regards,

The Lucky Date Support Team

GB
1 review
1 helpful vote
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Good site for seeing girls but also very expensive at the same time

Date of experience: November 8, 2023
Support Team T. — Theluckydate Rep
over a year old

Dear Terry,
Thank you for sharing your thoughts. We appreciate your feedback on our site.

We understand your concern about the cost, and we are actively working on optimizing our pricing structure to provide better value.

We want to assure you that providing a safe and reliable platform for genuine connections is our top priority. While we acknowledge the premium nature of our services, we are continually exploring ways to optimize our pricing structure to offer the best value to our users.

Our commitment to a safe and reliable platform is unwavering, and your insights help us refine our verification procedures.

For any further clarifications or assistance, our 24/7 Support Team is here at [email protected].

Thank you for being a part of The Lucky Date.

Best regards,

The Lucky Date Support Team

GB
1 review
3 helpful votes
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Efficient but overpriced
November 13, 2023

Efficient but overpriced. ****************************

Date of experience: November 7, 2023
Support Team T. — Theluckydate Rep
over a year old

Hi Chris,

Thanks for sharing your thoughts! We hear your concern about the cost and are actively working on optimizing our pricing for better value.

Ensuring a safe and reliable platform for genuine connections is our top priority. While we acknowledge the premium nature of our services, we're continually exploring ways to offer the best value to our users.

For any clarifications or assistance, our 24/7 Support Team is here at [email protected].

Thanks for being a part of The Lucky Date!

Best,
The Lucky Date Support Team

New York
1 review
2 helpful votes
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So far good
November 7, 2023

Recently joined The LuckyDate. I was pleasantly surprised by my initisal experience. The customer support service was quick and helpful, which isn't always the case with dating sites. Fixed payment issue I had. Very patient in addressing my questions.

You receive as a bonus upon signing up which gives a chance to explore the platform without committing to a purchase right away. So far all has been off to a promising start.

Date of experience: November 7, 2023
Support Team T. — Theluckydate Rep
over a year old

Dear Greg,

Thank you for your positive review! We're delighted you had a pleasant start on The Lucky Date and found our customer support helpful.

If you ever need assistance or have questions, feel free to reach out to our 24/7 Support Team at [email protected].

We appreciate your feedback and look forward to providing you with a great experience!

Best regards,

The Lucky Date Support Team

Canada
1 review
2 helpful votes
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I feel the site plays a lot on emotions
November 13, 2023

I feel the site plays a lot on emotions. And you have to constantly buy buy buy. And the girls don't seem to want to leave the website. I keep hearing the site pays the girls to keep us spending on site

Date of experience: November 6, 2023
Support Team T. — Theluckydate Rep
over a year old

Dear Lee,

Thank you for sharing your thoughts with us. We appreciate your feedback.

We're here to ensure a positive experience, and your concerns about the emotional aspect and spending are taken seriously. We are reviewing our platform to enhance transparency and user-friendliness.

Regarding your perception of girls on the site, we want to clarify that we do not pay members to encourage spending. Our goal is genuine connections.

For any specific concerns, please contact our Support Team at [email protected]. We're committed to addressing issues promptly.

Thank you for your understanding.

Best regards,

The Lucky Date Support Team

GB
1 review
11 helpful votes
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Ladies only want you to spend spend spend, send videos just seconds long@ 5k credits, writing letters at 1k credit to read that re no long than a standard message or 2 two at 200 credits each. Exchange credits once enough spent and the lady then sends 1-2 sentence messages a day via external systems. Ladies appear on other sites with aprently no knowledge they're on this one. Is any real and here with real intentions? Is all really such a con?

Date of experience: November 4, 2023
Support Team T. — Theluckydate Rep
over a year old

Dear Robert,

Thank you for sharing your feedback. We value your insights, and we're committed to addressing your concerns.

We understand the importance of fair pricing, and we're reviewing our credit system to ensure transparency. Our goal is to provide value for your investment and foster genuine connections.

We take the verification process seriously to maintain a safe and authentic environment. Validated members are labeled accordingly, and additional measures, such as photo ID and identification video submissions, are in place to prevent fake accounts.

Regarding member appearances on other sites, we take this seriously and are investigating. Please contact our Support Team at [email protected] with specific cases for further assistance.

Your experience matters, and we appreciate your patience as we work to improve. We're here to help 24/7.

Best regards,

The Lucky Date Support Team

India
2 reviews
0 helpful votes
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Couldn't understand how you deduct the money from each chat and can't understand what was the left over…. It's great if you show credits and debits on each chat or message sent.

Date of experience: November 4, 2023
Support Team T. — Theluckydate Rep
over a year old

Dear Dev,

Thank you for sharing your feedback regarding our billing process. We appreciate your input, and we're actively working on enhancing the transparency of our system.

We understand your concern about the deduction of credits, and we're committed to providing a more detailed breakdown for each chat. Your suggestion is valuable, and we're taking steps to improve the user experience.

For any immediate clarifications or further assistance, please contact our Support Team at [email protected]. We're available 24/7 to address any concerns you may have.

Thank you for your patience as we work towards improving our platform.

Best regards,

The Lucky Date Support Team

NL
1 review
1 helpful vote
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Contact support
November 9, 2023

As of this morning your support service is not available. I got an email notification from postmaster that the email account is disabled. Now what? Yesterday the email address worked fine but now the emails got back to me with the message that the mail can't be delivered.

Date of experience: November 2, 2023
Support Team T. — Theluckydate Rep
over a year old

Dear Robert,

We're sorry to hear about the trouble with your emails to us. Please contact our 24/7 Support Team at [email protected] for immediate assistance. We're committed to resolving this issue promptly and appreciate your understanding.

Best regards,

The Lucky Date Support Team

Georgia
1 review
0 helpful votes
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Sounds like most of the women work for Lucky Date.

Date of experience: November 1, 2023
Support Team T. — Theluckydate Rep
over a year old

Dear James,

Thank you for sharing your concerns with us, and we appreciate the opportunity to address them.

We understand your perspective and would like to provide some clarification on our member registration process. Our primary goal is to maintain a platform that fosters genuine connections and ensures the safety of our users.

We have a stringent verification process in place, and profiles are only confirmed after a careful review of identification documents. This is to prevent the creation of fake accounts and maintain the authenticity of our user base.

In cases where we have suspicions about a profile, we may request additional verification steps, such as recording an identification video. This is an extra layer of security to make it more challenging for individuals with malicious intent to create deceptive accounts.

We understand that user experiences may vary, and we take every feedback seriously. If you have specific concerns about certain profiles or if there are instances that have raised suspicion, please reach out to our Support Team at [email protected]. We are here to assist you and address any questions or issues you may have.
We appreciate your understanding and cooperation as we work to enhance our platform continuously.

Looking forward to your reply and the opportunity to address any specific situations you may have encountered.

Best regards,

The Lucky Date Support Team

Ireland
4 reviews
1 helpful vote
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Cool
November 1, 2023

Been quite enjoyable for me. Cool to learn different stories from people from all over.

Date of experience: November 1, 2023
Support Team T. — Theluckydate Rep
over a year old

Dear Glen I,
Thank you for taking the time to leave your feedback.

We are thrilled to receive such positive feedback about your experience using our platform. It brings us immense joy to know that we were able to provide you with a great user experience. We appreciate your loyalty and continued support, and we want you to know that we are always here to assist you in any way we can. Thank you for choosing our platform, and we look forward to serving you in the future.

Please, don't hesitate to reach us anytime in case our help is needed again. We are always at your disposal via email [email protected]!

Sincerely,
Support Team The Lucky Date

Georgia
1 review
17 helpful votes
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Big fat fake
November 6, 2023

I talked girl for 6 months.we had plans about relationship.we planned our life family and children.but after exchanging contacts, she stopped communicating.she began to say that her mother had a heart attack, etc that she doesn't know how to translate email text and all she needs is site.I found her Facebook. She is married and should give birth child soon.girl on Facebook doesn't know about me.don't write to this girl. Fake!

Date of experience: October 29, 2023
Support Team T. — Theluckydate Rep
over a year old

Dear Sir,

Thank you for taking the time to share your experience with us. We genuinely appreciate your openness, and we want to address your concerns to ensure transparency and understanding.

We understand the importance of authenticity in our platform, and we have stringent verification processes to ensure the identity of our members.

Our "Contacts Exchange" feature is designed with user privacy and safety in mind. While we facilitate genuine connections, we also respect the need for discretion and take measures to prevent misuse or potential fraudulent activities. However, we do not guarantee the outcome of relationships beyond this point.

We apologize for any frustration you experienced during your interaction. We encourage users to reach out to our 24/7 Support Team at [email protected] for assistance. We are here to address any concerns, provide clarifications, and offer support to ensure a positive experience on our platform.

Thank you for your understanding and patience as we navigate this matter, and we hope to have the opportunity to improve your perception of The Lucky Date.

Best regards,

The Lucky Date Support Team

From the business

TheLuckyDate is a dating platform for people who want meaningful conversations instead of rushed swipes. Every interaction is about sharing stories, discovering perspectives, and connecting naturally.

🔒 Safety comes first. Smart moderation and security tools remove unwanted content, creating a comfortable space for communication.

🌍 A worldwide community awaits. Chat with people from different cultures or find someone closer to home—TheLuckyDate opens doors to global and local connections.

📱 Simple and intuitive experience. Quick sign-up and smooth messaging keep the focus on conversations, not complicated features.

🧡 Inclusivity is key. Diversity, openness, kindness, and respect are encouraged in every chat.

💬 Support is available 24/7 for any questions.

✨ Free and premium options let you explore basics or enhance your journey with extended messaging and extra tools.

Start your profile in a few steps and enjoy light, sincere, ...


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