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TheIMVUCredits

1.8
theimvucredits.com

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TheIMVUCredits Reviews Summary

The company has garnered a largely negative reputation among customers, primarily due to persistent issues with order fulfillment, including delayed or missing credits and unresponsive customer service. Many users report feeling scammed, with allegations of fraudulent practices and requests for sensitive account information. However, a minority of customers have experienced successful transactions, receiving their credits alongside bonuses, which highlights a potential inconsistency in service delivery. Overall, while some customers appreciate the low prices and occasional successful orders, the overwhelming sentiment suggests significant distrust and frustration with the company's practices.

This summary is generated by AI, based on text from customer reviews

service
2
value
2
returns
1
quality
2

We monitor reviews for authenticity

Estonia
1 review
6 helpful votes
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PLEASE DO NOT...
January 31, 2018

Please do not buy credits from this site. Few years ago I bought some credits and they came but... after few days I had a message in my inbox and it said basically that something illegal was happening and they had to delete me... and so they did... I had this account for like 4-5 years and I was sooo angry yet devastated that my money just flew in to the wind... So be careful people what you do. Nothing is safe anymore. :(

Date of experience: January 31, 2018
Norway
1 review
3 helpful votes
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Scam and blackmail
November 14, 2017

On their website they said paypal transactions works fine, after contacting live support they instruct me to create an account on another money deposit->send site and send them the same amount back in refund?!?! Wanted me to send them another 32 dollars to get back my 32 dollars LOL

Date of experience: November 13, 2017
AE
1 review
2 helpful votes
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Do not use this service! After I purchased credits using paypal, they did not send it, so I created a paypal dispute request. They asked me to close the dispute before they even process the order. That is pure blackmail

Date of experience: October 22, 2017
Texas
1 review
2 helpful votes
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Works but frustrating
October 18, 2017

I read reviews all the time saying it has never worked but alot say they do so i always buy the cheapest one which is 20k. I have done this twice now. The first time worked had recieved my credits within two hours plus a bonus 4k. After that was when i had read about them makkng attempts to report your account for fraud so the second time i did with a second account. This one worked as well but it took way longer and i felt like i was being scammed at first because the CS kept telling me suppliers were offline or they couldnt find my order number. It worked in the end and i got a bonus 8k. They do take a while to respond and it isnt very professional. But at least they do give them to you

Date of experience: October 16, 2017
Sweden
1 review
0 helpful votes
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Works!
August 3, 2017

Nice costumer service, fast response and i recieved the credits relatively fast (about 5-6 hours after order). I also got 3k extra credits: 3

Date of experience: August 3, 2017
Italy
1 review
0 helpful votes
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Non saprei
June 13, 2017

Mai fatto perchè ogni volta che cerco di farlo e sempre impossibile e se finisco mi da solo 90 credit uno schifo dovrebbero mettere sul telefono più promo almeno 14.000 perché cin 2.000 non compri niente

Date of experience: June 13, 2017
California
1 review
2 helpful votes
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Fake and Frustrating
March 28, 2017

I do all these surveys and offers and i most of the time don't even get my credits i d sometimes i even do surveys and it stops me right after the second question saying " you earned 10 credits this survey was not a match to you." And sometimes when i get obsessed a true story i did a lot of surveys and then i started not getting credits and then i get obsessed to find other ways to get credits and i do even more minutes then i am supposed to and still don't get my credits its a fake an Frustrating Game only thing good about it is the clothes well most of them

Date of experience: March 27, 2017
GB
1 review
2 helpful votes
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Refused refund
January 15, 2017

They told me that i needed to purchase again then they will refund. I didn't have any more money so they refused my refund. Also, refused me using PayPal

Date of experience: January 14, 2017
Maryland
1 review
3 helpful votes
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Worst customer service
December 30, 2016

If you intend on canceling your order you can count on the customer support chat to screw you over by ignoring you're cancellation request. Dont buy from these scam artists

Date of experience: December 30, 2016
GB
1 review
2 helpful votes
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SCAMMERS
September 9, 2016

THESE PEOPLE ARE SCAM.

I bought 20,000 credits from them just to see if they worked and after about an hour the credits came through to my account. I then bought 20,000 more credits for my brother's account and it came also. Then the next day, the credits from my first account disappeared and I messaged IMVU about it and they said that the person who gave me the credits in the first place is the same person who asked for the credits back (as it was a transfer) so then I messaged them constantly until they sent me my 20,000 credits (which they only did because I accused them of being scammers) then the day after that IMVU deleted my brother's account and they said it was because someone had reported his account as fraud.

Do not buy from these people, you will regret it

Date of experience: September 9, 2016
North Carolina
1 review
3 helpful votes
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I bought imvu credits and never received them and I've been waiting for 4 days and I want my money back. It took money out of my credit card and never gave me credits.

Date of experience: June 16, 2016
GB
1 review
0 helpful votes
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But hey, they give it and at a farrrrr cheaper price. The customer service was very good as it was 24/7 and I do not work for them and it was my first time purchasing it. But it gave me what I wanted + 4k so I'm not complaining :)

Date of experience: May 24, 2016
Texas
1 review
3 helpful votes
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This website is a scam I waited over and hour and still no credits I chat with someone live by the name of carl and all I keep getting is they are working on it then this mother$#*!er gone ask for my aviator name and password so I give him a fake one and still I have not got my $#*! I paid $21.81 guys don't waste your time cause this is a cam now I got to call my credit card to cancle any crzy purches smh

Date of experience: May 8, 2016
Georgia
1 review
2 helpful votes
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I DIDNT GET SCAMMED!
January 29, 2016

So, everyone is saying they got scammed. But I didn't I paid for credits and they gave me credits plus VIP.

Date of experience: January 29, 2016
Australia
1 review
6 helpful votes
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BIG TIME SCAMMERS
December 30, 2015

This is a scam site, DO NOT BUY from this site. I bought credit from this site about $40 worth they also asked me for my password and character's name I gave it. Then I was told the credit will be in my account I checked nothing was there my account gone. DO NOT TRUST THIS SITE. My account gone and my money too.

Date of experience: December 29, 2015
GB
1 review
1 helpful vote
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Scam Alert
November 3, 2015

The company that claims they own this website is a fake mailing address based in London, the company Goldicq International Sales Ltd is showing as none trading, the Director of Goldicq International Sales LTD is a Mr Kebin Zhang who lives in Shanghai. The website is hosted by GODADDY under restricted whois information. Paypal do NOT protect you under these purchases for virtual items. STAY WELL AWAY... scam scam scam...

Date of experience: November 3, 2015
Washington
1 review
4 helpful votes
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I feel stupid for not reading the reviews about this site before I made a purchase because once I did everything right and went through the payment process through PayPal and was bought back to the site it said payment success so I went to the live chat and they told me the payment couldn't be made due to some type of problem they have and once their manger comes in I will get a refund because they cant give me one only the manger can so they told me wait 7 hours from which I did wait from 11am to 8pm I went back to the live chat and they told me manger is not back yet to wait again and after I threaten to file reports on them I decided to wait an hour more and once I spoke to this "manger" he said the refund will take up to an hour so once again after I made it very clear how upset and absolutely disgusted i was with this site I waited an hour more, so once a refund message was sent to my email I checked paypal then called my credit card to check the balance and my money still isnt on yet so I went back to the live chat and asked what the, problem was and all I got was "maybe you should wait a little longer" and I was completely even more pissed off that I told them im making sure everyone know about this little scam and I'm filing every report that I can against them and they did not reply after that and I still have no money so please STAY AWAY FROM THIS SITE big waste of my time and money I would give this a 0 if they have instead of a 1

Date of experience: May 6, 2015
New Hampshire
1 review
2 helpful votes
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This company is a fraud i ordered credits i got them but then had to cancel my debit card for charges they tried adding to there friends accounts over $100 worth which im glad did not go through then the customer service lies to your face the hole time I ABSOLUTELY DO NOT RECCOMMEND THIS COMPANY

Date of experience: September 16, 2014
Romania
1 review
6 helpful votes
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I ordered 30k credits and got them after 2 hours or so... i was sceptic after reading all those reviews but i just waited and in the end i have got them, lol. They even gave me an extra 4k credits.

Date of experience: August 26, 2014
District of Columbia
1 review
1 helpful vote
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Zero stars for them dude, they asked for my username and password, and then was talking some $#*! bull$#*!, and then i threatened to open a case with paypal and that got me my refund. :) dont buy from them.

Date of experience: August 18, 2014