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From the business
Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end hospitality solutions provider, we operate a diverse, high-value asset portfolio ranging from award-winning upscale hotels and residences to exciting F&B outlets and lifestyle venues. Our visionary, trailblazing approach to hotel and hospitality asset management has made us a trusted partner of some of the industry’s leading global brands. Discover more at www.thefirstgroup.com
The First Group Reviews Summary
The First Group generally enjoys a positive reputation, with customers frequently praising the professionalism and friendliness of the staff, as well as the informative nature of their investment presentations. Many reviewers appreciated the seamless organization of their experiences and the welcoming atmosphere. However, some concerns were raised about communication issues and a lack of clear planning, which led to feelings of unpredictability and stress during their trips. Additionally, discrepancies regarding package inclusions created disappointment for some customers. Overall, the company demonstrates strong customer service but could enhance its communication and planning processes to further improve client satisfaction.
This summary is generated by AI, based on text from customer reviews
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شكرا لك من القلب زيارة دبي شيء جميل وانتظر معرض اكسبوا من زمان
هذه ثاني تجربة لي معكم واتمني ان تكون أمتع من السابقة
The guy called me was great but no need to make such form.
تجربة أولى نتطلع الي أن نخبر عنها اصدقائنا بإيجابية
Happy so far about the Sales call and for this interactive application.
جيده جدا / اتمنى في الايام القادمه اضافة المزيد
The lack of respect, the pressure of the salespeople who want to push you to make a decision the first time they see you... the bling bling, trying to impress you to impress you... the recital of their markting even refusing to skip steps when you want to get to the point because you don't have all the time and you're in a hurry...
You don't invest hundreds of thousands of dollars in a hurry, no serious business is going to push a client to do this unless it's a scam. I'm not even unhappy after reading the reviews.
Their behavior towards me is nothing compared to those who have lost a lot of money
Your seller bush me to buy the future and I could not have an experience to rate your services yet. So, I think you need to change the evaluation process time until the end of this trip.
Extreamly professional, my only comment is
I would have preferred separate conference rooms instead of been opened spaced.
نحتاج انهاء الخدمات والحجوزات للعروض المرافقة قبل السفر
رائعه. وممتازه
I send an email for clarification to ensure what the sales person mentioned as product are respected.
ارغب بعمل حجز في نفس الفندق من تاريخ 9/1/2021
Looking forward to one in a life time vacation in Dubai
It was a great experience for my family and I at your first group office. Ahmed and the whole team did a fantastic job. They kept to every of their promises. I initially thought it was just a marketing promises to get customers until our expo 2020 visit with the voucher from first group, the free train tickets and finally a dinner at MasterChef. I lack word to express my feelings but my family and I were blown away. It was an el Dorado of some sort. Looking forward to doing more business with you.
Thank you so much.
C'est un vrai plaisir et. Un professionnalisme au top.
Amazing holiday thanks for your stunning offer my best wishes to you all
دبي بلد جميل منظم ونظيف ذهبت إليها مرات عديدة احب اسلوب الحياة والعيش فيها لما تتوفر فيها كل ما يحتاج إليها اي سايح يبحث عن المتعة والراحة
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members