The First GroupReviews 3,812

The offer is amazing, and the registration was easy and user friendly.

All travelers will be 1st time travelers in the UAE. We hope you can plan a good experience.

احمد رضا شخص ممتاز علي اعلي درجة من الاحترافية والاخلاق العالية ومجتهد ربنا يوفقه هو السبب اننا اكملنا الاجراءات

الى الان لم اذهب وانا متحمس واعلم بانني سوف استمتع

It was a beautiful day and there is professionalism in dealing, especially the person assigned to deal with me in a record time. He was able to introduce me to the great work that the group is doing, and the next one is better. Thank you for the good reception the staff

تجربة فريدة
كونها سهلة عن طريق الحجز الإلكتروني واتمنى قضاء وقت ممتع مع هذه الشركة ممثلة في فنادقها الراقيه

I have not got confirmation yet. I will tell when I get confirmation about my stay.
I can't change my date. So I am not flixiable much

Easy steps request holiday, but the summary did not include my second hotel choice which is Dubai Marina by Wyndham.

شركة محترمة جدا... حتى الآن لم أرى مايزعجني. كلة تمام حتي الان

تواصلت مع الاخت منى في الاشتراكات بالواتس اب وافدتها ان وصولي تاريخ 8 نوفمبر و مغادرتي يوم 14 نوفمبر وارسلت لها ايميل بديل وردت علي ووعدتني اكثر من مره بخدمتي و لم تخدمني وتواصلت بعدها معها ولم ترد علي وطلبت منها في الواتس ارقام التواصل مع المشرف او الجهة التي تخدمني ولم ترد علي لاهي ولا الاستاذ احمد والان بعد اسبوع تقريبا من حجزي للرحلة الذهاب والاياب تمكنت من استرجاع الايميل والحجز من الموقع الا ان مواعيد الحجز بعد الوصول ب 4 ايام والاسم المسجل بالاشتراك خطأ اسمي turki ali khormi

ارجو السفر في الميعاد ٢٢ نوفمبر تم حجز تذاكر الطيران في نفس التاريخ

بنشكركم على الجدية فى أداء العمل وبنشكر ا. بسمه محمد

، لا أنصح مطلقا بالاستثمار مع هذه الشركة فهم يلعبون وفق الثغرات القانونية... إنها مخادعة

ولذا عليك أن تكون خذرا، فليس كل وعد هو حقيقة

اريد ان يتم تاكيد فضلا لا امر حجزي في فندق Wyndham dubai marinaبسبب انو لديه بعض الاعمال في الجي بي ار

Since 17th May 2022 when I paid for the package, I made it clear to your agent, Said Abdouni, that my plan was to use it over the Christmas/New Year with my family. He advised me that I only needed to give two weeks' notice for my booking to be arranged.

I subsequently communicated my worry that 2 weeks' notice would be insufficient, considering the fact that Christmas/New Year is a very busy period for both flights and hotel accommodation, to which he replied initially that I could give 1 months' notice. Upon my insistence that 1 month notice might still be late, he agreed for me to give 2 months' notice instead.

Having made arrangements on my end and my wife and I taking leave from work for that period, I communicated to Said on 6th October 2022 my dates of 25th December 2022 to 1st January 2023, along with details of my family and 3 children's ages.

To my shock and horror, Said now came back with the news that everything was fully booked for that period, up until 4th January 2023, when both my wife and I are due back at work and the children are back in school. Considering the fact that I had consistently warned him about this exact same scenario since May, I find it utterly unacceptable that my family's long-awaited dream holiday to Dubai has now turned into a nightmare.

I therefore write to ask you to do EVERYTHING POSSIBLE to give us this experience as planned from 25th December 2022 to 1st January 2023, failing which I would demand for appropriate compensation along with a full refund.

I trust that you will find it possible to remedy this grievous lack of diligence from Said Abdouni.

Many thanks.