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From the business
Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end hospitality solutions provider, we operate a diverse, high-value asset portfolio ranging from award-winning upscale hotels and residences to exciting F&B outlets and lifestyle venues. Our visionary, trailblazing approach to hotel and hospitality asset management has made us a trusted partner of some of the industry’s leading global brands. Discover more at www.thefirstgroup.com
The First Group Reviews Summary
The First Group generally enjoys a positive reputation, with customers frequently praising the professionalism and friendliness of the staff, as well as the informative nature of their investment presentations. Many reviewers appreciated the seamless organization of their experiences and the welcoming atmosphere. However, some concerns were raised about communication issues and a lack of clear planning, which led to feelings of unpredictability and stress during their trips. Additionally, discrepancies regarding package inclusions created disappointment for some customers. Overall, the company demonstrates strong customer service but could enhance its communication and planning processes to further improve client satisfaction.
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Je pourrai vous revenir avec de bonne précision après mon séjour
نرجو الاتصال لمزيد من الاستفسارات. وعندنا أطفال في غرفه أخرى ونتمنى ان نكون جنب بعض
حسن اختيار الباقات والغرف تكون من قبل المضيف
أتمنى خدمتي بشكل ممتاز لأخبر أصدقائي الإعلاميين والمستثمرين ومحبين السفر بالتعامل من شركتكم المرموقة.
ذهبت الي دبي مرات عديدة لكن مع شركة فرست جروب دبي كانت مختلفة وقمنا بزيارة معظم معالم دبي مع شرح وافي من المرشد المرافق للخطط المستقبلية كانت تجربة رائعة
Two hotels were not available for selection eventhough rooms are available at other sites like hotel website and booking.com
اتفقت مع موظف المبيعات على اشياء ولم احصل على اتفاقنا. طلبت جناح (غرفة وصالة) و واعدني باني اختار احد الفنادق وليس فقط الغرفة المتاحة وطلبت ان يكون موعد السفر من 19 ديسمبر. بالمختصر انغشيت من قبل الموظف عبدالرحمن بكلامه معسول ومسمم
Am already doing that.
Have explained to my brother to team up with me.
Excellent communication with Mr Abdulbaset. Very cooperative especially I am traveling with my kids regarding the rooms.
I am looking forward to try it
The first group يغريك ثم يغير الكلام والاتفاق وهذا هو ما لا يليق بهكذا شركه ولن أتخلى عن تعريف الجمهور بتجربتي الشخصية معهم من خلال السوشيال ميديا التجربة سيئة جدا سواء كان ذلك في الرحلات السياحية أو بيع الوحدات
They are a group of experience and friendly. On the other hand, I not yet received any service from them.
They are a group of experience and friendly.
Très enrichissante, et puis ça fait vraiment rêver
When we registered we were advised that this information session will be for 2 hours. It took 5 hours out of our previous time in Dubai. We were informed we will get a voucher, only to find out we had to spend money to redeem the voucher.
The sales person Rawat was good but it was too long process and even after we mentioning that we had to be somewhere, it took too long.
I would invest but not anymore.
Registration process very smooth, seamless, with real time feedback
شركة ذه فرست كروب من الشركات التي تتمتع بالمصداقيه وشكرا. لاهتمامهم بالزبائن
مشكورين على التظيم الرائع ولكن البرنامج اختار فندق كوليكشن ولدي خمس ليالي اخرى اخشى ان يختار النظام نفس الفندق
Very Professional and Informative Presentation and tour, really looking forward do join this very professional group. Very organized well of doing things…
I need your assistance regarding the date of my visit
The team was helpful with good communication,
Thanks for all.
أصبح عندي تخوف من عدم الحصول على المزايا كاملة من حيث اختيار مكان الإقامة
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members