The First GroupReviews 3,812

The time contract was 2 hours. We had to force ourselves out after 4 hours. If we had not, it would have taken another 2 or more hours.

Too much hard sell towards the last part. All sales tricks were played on us.

The VP who was to meet us to get feedback kept us waiting for 20 mins and then started selling.

We purchased 2 certificates for Dubai Lifestyle Experience - Cost $900 each. We were not able to use them due to a life situation so I reached out to them to request extension. I was denied the extension I requested.

اتمنى ان تكونوا عند حسن نيتنا وان نستمتع في اجازتنا مع خبراء فيرست قروب

ليست المرة الاولى, واكيد ليس الاخيرة بواقع التجارب السابقة والمصدقاية وحسن الجودة في التعامل والمرافق

I had the opportunity to visit the office and see few sites
At the end of our visit we have been given fow good option
And finally we were convinced to oay 5000 ysd for future hotel booki g at reduced price
We paid the money hoping that we will have a good opportunity of staying in a good hotel when we come back
Howeever my request for update did not get any response
And am worrid tgat i may lise my 4k

We were kindly into dues at the airport and were on is up promptly and ushered for a professional service and tour of their properties and Mohammed E led the finalization of our contract accommodating all our needs and initiating payments. Ending with a wonderful dinner with Sherina who was our guide and is 5

Expected more specificity on the hotels. Not to choose choices from 1 to 7. I could change my mind at any time

We were invited for a tour to the palm island with investment opportunities, and we're treated very well initially. A car picked us up from our hotel and took us to the offices, where we were handed over to a man called Mohammed, he was polite and ran us through some investment opportunities which did seem appealing and we were genuinely considering them.

However when his manager came in to secure the deal, we asked if we could have overnight to think about it, things went badly wrong.

The behaviour became aggressive and intimidating, finger pointing and raised voices. They were expecting us to transfer over £30,000 after knowing them less than 2 hours.?

Then went on to say if we leave it till the next day, the price will be £89,000?

When we declined as we felt hugely pressured by now, they both stormed out and left us in a room in the middle of nowhere to find our own way back to our hotel.

We gave up an afternoon/evening of our holiday, not to be treated like this.

Whether what they were offering was genuine or not is not clear, however this sort of behaviour does not belong in the boardroom.

If these people are representing The First Group, they have ruined any reputation that they tried to build up.

I look forward to any response from The First Group.

Dubai is growing and the company is strategically positioned to align with the growth making great opportunities for any investor

The sales representative Siwar and her manager were excellent to work with. They provided great clarity to my questions and spent delicate time convincing me that it was a great package to purchase. I can't wait to experience the First Group properties due to there warming customer service.

This is our first time with first group and hoping to have a nice holiday.we were introduced by one of your staff.

After the visit and presentation, I received a message in my email telling me that I have been rewarded with ENTERTAINER REWARDS.
In this backdrop, I claimed discount at an authorised restaurant but it was declined and resulted in an all out public embarrassment.

Very professional setting with kind staff and an engaging experience throughout. This opened the door to future investments, will be looking forward to coming back soon.

Manager Ibrahim was just after my money. Was desperately pushing to get money and didn't like fact when I told him not enough time to make a decision he threw a tantrum and walked out like a spoilt teenager! Arrogant rude behaviour

Bad, upon talking to sales persons
He told me completely different story
From days and availablety
I can explain if i someone call me

Booked for a 7-day tour of Dubai through Isabel of First Group assisted to book accommodation and provide details of the tour