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The Company Store

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

For over 114 years, The Company Store has set the standard for premium bedding, bath essentials, and home décor. Built on a legacy of craftsmanship and the finest materials, our products blend timeless design with everyday comfort. From luxurious sheets and cozy comforters to curated home accents, every piece is thoughtfully crafted to create spaces that feel as good as they look—delivering lasting quality for generations. Explore more at TheCompanyStore.com.


thecompanystore.com
Founded in 1911
Weehawken, NJ, United States
How would you rate The Company Store?
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The Company Store Reviews Summary

The Company Store has a rating of 4.3 stars from 783 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Company Store most frequently mention high quality, pillow cases and duvet cover. The Company Store ranks 1st among Bedding sites.

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14,577 reviews

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California
1 review
0 helpful votes
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Online system is not working smoothly
August 16, 2025
Updated review

Double billed and have not received correction I was assured this was being processed. Because the issues I was given 2 day express delivery - I have let my credit card company know of the this.

The Company Store attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 15, 2025

My order was called in the Agent gave wrong info plus...
August 8, 2025
Previous review

My order was called in the Agent gave wrong info plus your AI further delayed stayed on phone 30 min and 2nd time order handled poorly

Date of experience: August 8, 2025
Ohio
1 review
0 helpful votes
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Pleased
August 15, 2025
Updated review

Your website is easy to navigate. Your products are great quality. I was in search of a very light weight quilt used seasonally, for our master suite. I was fortunate to find exactly what I was looking for, with the correct coloring and fabric weight. You also had European size shams in stock to match. The fabric is soft to touch and drapes well. I am not able to comment on laundering as of yet. The delivery process was also quick, package arrived perfectly. Thanks also for your tracking.

Date of experience: August 15, 2025

Site is well organized
July 29, 2025
Previous review

Site is well organized. Filters help greatly to streamline.

Date of experience: July 29, 2025
Rhode Island
1 review
0 helpful votes
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Summer comforter
August 15, 2025
Updated review

Happy with my comforter and always buy them from your company.

Date of experience: August 15, 2025

Like doing business with your company, I have my aqua...
July 28, 2025
Previous review

Like doing business with your company, I have my aqua down comforter That I purchased many years ago that I would like some info how to revive the color. Any suggestions

Date of experience: July 28, 2025
Maryland
1 review
0 helpful votes
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Wow factor!
August 15, 2025
Updated review

Great customer service & product representation! Had to make an exchanged that was handled above and beyond expectations.

Date of experience: August 12, 2025

Unbelievably great products and customer support
August 8, 2025
Previous review

Unbelievably great products and customer support. I'll be back!

Date of experience: August 7, 2025
Oregon
1 review
0 helpful votes
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Spot on White Sheet
August 14, 2025
Updated review

There is a small spot on the white sheet I received. May I return it? Should I try washing it first and if it's still there may I return it? Note that I haven't opened the second/green sheet yet but will do that today. Thank you for your assistance.
*******083

The Company Store attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 14, 2025

FOUND WHAT I NEED AT A GOOD PRICE
July 25, 2025
Previous review

FOUND WHAT I NEED AT A GOOD PRICE. THANK YOU SO VERY MUCH. I'LL BE BACK.

Date of experience: July 24, 2025
Pennsylvania
1 review
0 helpful votes
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Quick and Easy
August 14, 2025
Updated review

I spotted my purchase about a month before pulling the trigger. I had been looking for a 100% cotton and cotton fill quilt. This was what I had been looking for over the past 10 years. Once I pulled the trigger, it was prepped and delivered within a very reasonable time frame, and arrived exactly within the time frame given.

Date of experience: August 1, 2025

It was fast and easy
August 7, 2025
Previous review

It was fast and easy. I am hoping that after buying quilt after quilt, this one will do the trick.

Date of experience: August 7, 2025
Georgia
1 review
0 helpful votes
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Peyton Shams and Duvet
August 13, 2025
Updated review

My beagle loves it! She refuses to get up before 11:00 AM. She's always ready to bed at 8:45 PM. I'm convinced, it's the beautiful duvet, pillow cases and shams. (She's not wrong.)

Date of experience: August 13, 2025

Really nice stuff!
July 26, 2025
Previous review

Really nice stuff! Beagle approved. If you see something you can't live without (i. E., Rifle Paper Co.), JUST BUY IT!

Date of experience: July 26, 2025
Virginia
1 review
0 helpful votes
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It was ok!
August 13, 2025
Updated review

I ordered cotton towels from Redland Cotton that claimed it was Turkish Cotton and Towles. What we received were two sets of very nice towels from Company Store. No sign that they were Turkish or what, but they were nice towles.

Date of experience: August 12, 2025

Quality products, easy to order exactly what we want
July 26, 2025
Previous review

Quality products, easy to order exactly what we want. Thanks!

Date of experience: July 26, 2025
Washington
1 review
0 helpful votes
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Always high quality comforters!
August 13, 2025
Updated review

This is a great comforter! Just the right level of warmth for us and a nice color.

Date of experience: August 12, 2025

High quality comforters!
July 23, 2025
Previous review

High quality comforters! I've always been happy with my Company Store purchases.

Date of experience: July 22, 2025
New Mexico
1 review
0 helpful votes
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Quality duvet
August 12, 2025
Updated review

This is my second Co.pany Store Duvet in 38 years. The quality of my new duvet is exceptional, as was my first one 48 years ago. It was the fabric at the sewing that started wearing out. The duvet was still very warm... it was the best then. I expect this one to be as long lived, thus living beyond me... I'll have to will it to someone!

Date of experience: August 12, 2025

Your helper, John, was incredibly informative and helped...
July 26, 2025
Previous review

Your helper, John, was incredibly informative and helped me ultimately make the right decision for my new comforter. Last time I bought a down comforter was from The Company Store, 38 years ago. I'm only having to purchase this one now because the cotton on the last one is finally tearing at the stitching. So sad.

Date of experience: July 26, 2025
Pennsylvania
1 review
0 helpful votes
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Great customer service - purchase less than expectation
August 12, 2025
Updated review

Great customer service and delivery was quick. But, after 2 washings towel pile appears mated.
This is not how I expected suprima cotton towels would look after 2 machine washings.

Date of experience: August 11, 2025
Rose B. The Company Store Rep
7 months ago

Hello Robert, It is wonderful that you were very happy with the customer service and prompt delivery of the item, but it saddens us that the items no longer meet your expectations. Your satisfaction is important to us, and please expect to hear from us shortly.


Checkout issue
July 25, 2025
Previous review

Checkout issue - correct ordered items not in cart when submitting order.

Date of experience: July 25, 2025
Oregon
1 review
0 helpful votes
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No magic here - my layman's research made the claim and it makes perfect sense. Faster drying may save a little, especially in high electric rate areas, however, shorter drying time has to be easier on the fabrics as well and I am not buying fabric softener- so one less piece of plastic and fewer chemicals in the laundry. If everyone used these, the sheep would be more comfortable in the summer and a lot less plastic in the landfills and everywhere else. I also use laundry sheets that do a great job at cleaning and when the box is empty, it's fully recyclable. Modern washing machines do most of the work and don't forget to do extra spin cycle. Not gen z, gen x or millenial. Just OF that reads a lot.

Date of experience: August 11, 2025

Not as good as black raspberry ice cream with hot fudge...
July 25, 2025
Previous review

Not as good as black raspberry ice cream with hot fudge sauce but lower in calories and the dryer balls will definitely last longer and I may fit better in current wardrobe.

Date of experience: July 25, 2025
New York
1 review
0 helpful votes
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Disappointed …
August 11, 2025
Updated review

The Coverlet was exactly what my wife wanted. We ordered something that visually seemed like what we were looking for. We have a Queen Bed. The Coverlet was much too big. It reached the floor to such a degree that it could be tripped over and collect dust. I told you. You suggested we wash it. We paid $40 to gave it professionally washed. It still reaches the floor. It is too large for a queen bed! Strange. David

Date of experience: August 10, 2025
Rose B. The Company Store Rep
7 months ago

We appreciate your feedback on your recent purchase. Our Matelasse collections are cut very generously, and we are sorry the item did not fit as expected. The Queen size dimensions are 90 in. X 96 in. And the Full size is 84 in. X 90 in. The fit depends on the height of the bed and perhaps another size would work for you. We see that you already reached out and was provided assistance, and apologize for any inconvenience.


We found exactly what we had before from your company
July 24, 2025
Previous review

We found exactly what we had before from your company. Wore it out and wanted to replace it. Thank You!

Date of experience: July 24, 2025
California
1 review
0 helpful votes
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Pillow encasing was crunchy like plastic
August 10, 2025
Updated review

Could not feel the down goose since the pillow encasing felt like plastic

Date of experience: August 10, 2025
Rose B. The Company Store Rep
7 months ago

Hi Susan, thanks so much for sharing your recent experience with us. We are sorry to hear that you were not pleased with the shell of the Legends Luxury Royal Down Pillow. The shell is 400-thread-count cotton sateen and please accept our apologies for any disappointment. We see that the item was already returned and we hope you find another collection that would better meet your needs. Your comfort is important to us and we apologize for any inconvenience.


A little confusing regarding the extra pillowcases...
July 24, 2025
Previous review

A little confusing regarding the extra pillowcases, not sure of quality of goose down

Date of experience: July 24, 2025
Ohio
1 review
0 helpful votes
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Easy Shopping; Lovely Experience
August 10, 2025
Updated review

I was looking for a specific blue gray color for my new bathroom. I wanted a luxurious cotton bathmat without any latex or rubber. My search brought me to The Company Store. Buying without seeing or touching first can be risky, but The Company Store is a reputable establishment and they sell high quality merchandise. I felt I could trust them, so I made my purchase. I had no problem ordering online and my bath mat arrived as scheduled. It is the perfect mat. It feels so good to step on it after my bath. The mat is absorbent and does not become overly soggy. It dries quickly and is reversible. I love the color. I could not be happier with my purchase.

Date of experience: August 10, 2025

I like all the variety of blues available to choose...
July 24, 2025
Previous review

I like all the variety of blues available to choose from in bath mats

Date of experience: July 24, 2025
Maryland
1 review
0 helpful votes
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Shopping experience
August 10, 2025
Updated review

I ordered Legends Hotel Printed Prima Cotton Women's Shorts Set. The feel of the short set is wonderful if not perfect. They have just the right weight to keep their shape & fit is great without being too tight especially in a pajama. I would recommend ordering true to size. I will order another set.

Date of experience: August 10, 2025

Wonderful service & easy to place an order
July 31, 2025
Previous review

Wonderful service & easy to place an order. Quality in products & I really appreciate that the company doesn't constantly send catalogs or emails, monthly is good. Suzanne

Date of experience: July 31, 2025
New York
1 review
0 helpful votes
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Comfy but lots of wrinkles
August 10, 2025
Updated review

The color and weight are perfect. However, after having them washed and dried, they looked like a crumpled piece of paper. I was forced to iron them, but wrinkles did not come out. Would never purchase again & would return them had I known. Very sloppy look!

Date of experience: August 10, 2025
Rose B. The Company Store Rep
7 months ago

Hello Mimi, thank you for your feedback. We are very sorry to hear that the Company Cotton Percale Sheet Set-Sea-Mist wrinkles excessively. To reduce wrinkles, once you remove the item from the dryer promptly, just smooth by hand which should minimize this. It is wonderful that you are pleased with the color and weight of the item. Our goal is for our customers to be 100% satisfied with their purchases and we back this with our 30-day return. You are still within the window return the item so if you wish to do this, we have provided the link below. Please accept our apologies for your experience, your satisfaction is important to us. https://www.thecompanystore.com/returns


Easy check out & excellent color choices at excellent...
July 24, 2025
Previous review

Easy check out & excellent color choices at excellent value

Date of experience: July 24, 2025
California
1 review
0 helpful votes
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Great towels, as always!
August 9, 2025
Updated review

We ordered these towels before and love them ~ they launder well, dry fast and don't pucker at the decorative band.

Date of experience: August 9, 2025

Easy website, quick response and super easy check out
July 23, 2025
Previous review

Easy website, quick response and super easy check out. We have lots of great Company Store items ~ including down children's comforters from 1987!

Date of experience: July 22, 2025
Minnesota
1 review
0 helpful votes
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Quality item
August 9, 2025
Updated review

So glad you had the color I've been looking for. The quality is unmatched.

Date of experience: August 8, 2025

Sight looks great and is laid out very well
July 23, 2025
Previous review

Sight looks great and is laid out very well. User friendly. Ordering was easy.

Date of experience: July 22, 2025
Virginia
1 review
0 helpful votes
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Everything efficiently handled.
August 8, 2025
Updated review

Sheets are beautiful. Well made excellent quality for my needs.

Date of experience: August 8, 2025

Just ordered...
July 29, 2025
Previous review

Just ordered... too soon for a complete evaluation. Thus far easy.

Date of experience: July 29, 2025