Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of The Company Store

The Company Store

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

For over 114 years, The Company Store has set the standard for premium bedding, bath essentials, and home décor. Built on a legacy of craftsmanship and the finest materials, our products blend timeless design with everyday comfort. From luxurious sheets and cozy comforters to curated home accents, every piece is thoughtfully crafted to create spaces that feel as good as they look—delivering lasting quality for generations. Explore more at TheCompanyStore.com.


thecompanystore.com
Founded in 1911
Weehawken, NJ, United States
How would you rate The Company Store?
grey stargrey stargrey stargrey stargrey star

The Company Store Reviews Summary

The Company Store has a rating of 4.3 stars from 780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Company Store most frequently mention high quality, pillow cases and duvet cover. The Company Store ranks 1st among Bedding sites.

service
160
This company responds to reviews on average within 2 days

Instant Feedback

14,281 reviews

We monitor reviews for authenticity

New Hampshire
2 reviews
0 helpful votes
Follow Vanessa A.
Unfollow Vanessa A.
Share Review
Report Review

Excellent customer service
October 25, 2025

After an initial review and disappointment of a discount code not working, I received an email in response, which not only honored the discount but went above and beyond by adding an additional 5%. I'm extremely pleased with the outcome of my experience with The Company Store. I feel heard, and valued and I feel confident I will reach out again to this company when looking to purchase more home goods. This is is how you retain loyal customers. I look forward to receiving my order and seeing the discount applied.

Date of experience: October 16, 2025
Diane M. — The Company Store Rep
5 months ago

Vanessa, thank you so much for sharing your thoughtful feedback and for giving us the chance to make things right. We're delighted to hear you feel valued and confident in choosing us again, and we truly appreciate your support. Enjoy your order—looking forward to serving you again!

Arizona
1 review
0 helpful votes
Follow Kris C.
Unfollow Kris C.
Share Review
Report Review

Big love for The Company Store!
October 24, 2025
Updated review

I ordered new sheets and towels. I love the color blue! It's so soft and luxurious. We are moving into a new place and I'm very excited to use both!

Date of experience: October 14, 2025
Alexis T. — The Company Store Rep
5 months ago

Kris, hearing how much you love the beautiful blue sheets and towels truly brightens our day! We’re so excited for your new place and glad to be part of making it feel cozy and special. Thanks for sharing such warm words with us!


I used your chat to figure out the dimensions
October 7, 2025
Previous review

I used your chat to figure out the dimensions. It was very helpful!

Date of experience: September 27, 2025
New York
1 review
1 helpful vote
Follow Andrea M.
Unfollow Andrea M.
Share Review
Report Review

Disappointed
October 24, 2025
Updated review

After watching a comforter come and go I finally ordered it, only to get an email cancellation of comforter but not the shams! Shams arrived, honestly didn't need them obviously but I was made to pay for return shipping which is wrong! Very disappointed

Date of experience: October 8, 2025
Alexis T. — The Company Store Rep
5 months ago

Hi Andrea. Thank you for choosing The Company Store! We're pleased to have you as our customer. We’re so sorry for the disappointment with your recent order. We completely understand how frustrating it must have been to have the comforter canceled after you were finally able to place your order. We truly apologize for the inconvenience and appreciate you taking the time to share your experience. Our team did reach out via email on 10/15/25 to assist, but we didn’t receive a response. If you need any additional assistance, please do not hesitate to contact us at 1-800-323-8000, or you may email us at [email protected]. Your satisfaction is important to us.


So excited!
October 13, 2025
Previous review

So excited! The comforter I was waiting for is back in stock!

Date of experience: October 3, 2025
Ohio
1 review
0 helpful votes
Follow Rebecca P.
Unfollow Rebecca P.
Share Review
Report Review

Great Service! Love my Thyme colored blanket.
October 23, 2025
Updated review

Called Company Store to ask a few questions before I Placed my order. Good responses. I order the thyme colored blanket. Great quality. Especially pleased with my order.

Date of experience: October 13, 2025
Paulette M. — The Company Store Rep
5 months ago

Rebecca, thank you so much for taking the time to share your wonderful experience! We're thrilled to hear that you love the thyme blanket and appreciated our customer service. Your kind words truly mean a lot to us!


Still have a couple of your down comforters from many...
October 16, 2025
Previous review

Still have a couple of your down comforters from many years ago. Loved your products and still do. Great service.

Date of experience: October 6, 2025
Delaware
1 review
0 helpful votes
Follow Ruth C.
Unfollow Ruth C.
Share Review
Report Review

Great towels!
October 22, 2025
Updated review

Bought 2 monogrammed bath sheets. Beautiful quality, great monogramming, great price for the quality. Came faster than was supposed to. Love this company!

Date of experience: October 12, 2025
Diane M. — The Company Store Rep
5 months ago

Thank you so much for your kind words, Ruth! We're delighted to hear you love your monogrammed items and had a great experience with both the quality and service. It’s truly a pleasure to have your trust and support.


Love these products!
October 5, 2025
Previous review

Love these products! I always order my towels from The Company Store!
Excellent quality-great price!

Date of experience: September 25, 2025
New Jersey
1 review
0 helpful votes
Follow Rochelle L.
Unfollow Rochelle L.
Share Review
Report Review

Beautiful
October 22, 2025
Updated review

My husband ordered me a monogrammed cotton robe. It is thick, luxurious, and a joy to wear, like being enveloped in a blanket. The monogram is lovely, and the green color is too. Very happy with it.

Date of experience: October 12, 2025
Diane M. — The Company Store Rep
5 months ago

Thank you for your feedback, we are sorry to hear about your experience. Our team reached out to resolve this matter. Please know we are always here to assist and welcome the chance. You can reach us directly at 1-800-323-8000.


You sent me a code for 15% off my order, and did not...
October 5, 2025
Previous review

You sent me a code for 15% off my order, and did not apply it. I could not find out why. And the item is backordered. It' is kind of expensive.

Date of experience: September 25, 2025
Virginia
1 review
0 helpful votes
Follow Jane S.
Unfollow Jane S.
Share Review
Report Review

Excellent quality... as usual!
October 22, 2025
Updated review

After several disappointing purchases from other companies, I returned to The Company Store confident that I would receive quality products in a fresh and new state. Again, you did not disappoint. Thank you! I shall return!

Date of experience: October 12, 2025
Diane M. — The Company Store Rep
5 months ago

Jane, thank you so much for coming back to us and trusting us to provide the quality you deserve. It means a lot that we haven’t let you down, and we can’t wait to welcome you again soon!


Everything was fine except that I do not want anyone...
October 14, 2025
Previous review

Everything was fine except that I do not want anyone being able to "see" my CVV code, however, your site showed it instead of automatically encrypting it... what if Russia or China are watching? Hide it, please.

Date of experience: October 4, 2025
New York
1 review
0 helpful votes
Follow Carolyn J.
Unfollow Carolyn J.
Share Review
Report Review

New Healthy Pillows with Cases
October 22, 2025
Updated review

I had procrastinated about changing bed pillows until I woke up with an allergy and realized I must have dust mites. So I ordered two sets of pillows and covers for them. They arrived fluff and clean and beautifully packaged. And the shipping box served as a good way to dispose of the old ones.

Date of experience: October 12, 2025
Diane M. — The Company Store Rep
5 months ago

Thank you so much, Carolyn, for sharing your experience and noticing the quality and care in our packaging. We are glad your new pillows and covers arrived beautifully and hope they bring relief from your allergies. Your feedback means a lot to us, and we are pleased that you are enjoying your new pillows!


I became aware that I needed to replace some pillows...
October 15, 2025
Previous review

I became aware that I needed to replace some pillows (dust mites) but the pillows were expensive even on sale. Today I returned and found some less expensive ones and covers. I suspect the frustration I experienced was caused by shifting stock during the sale, but I found it frustrating.

Date of experience: October 5, 2025
New Mexico
1 review
0 helpful votes
Follow Bobbie B.
Unfollow Bobbie B.
Share Review
Report Review

Ahhhhh Knit sheets
October 21, 2025
Updated review

I was looking for t-shirt type sheets and found just what I wanted at the Company Store. The sheets washed well and are of good quality. Soft and comfy, just like my favorite T-shirt!

Date of experience: October 11, 2025
Rose B. — The Company Store Rep
5 months ago

Thank you so much for sharing your experience, Bobbie! We're thrilled to hear the sheets feels like your favorite cozy t-shirt. It means a lot knowing they brought you comfort and quality. Wishing you many cozy nights ahead!


Found what I wanted, placed the order and DONE!
October 1, 2025
Previous review

Found what I wanted, placed the order and DONE! Very quick when the company has what you want.

Date of experience: September 21, 2025
Wisconsin
1 review
0 helpful votes
Follow Gladys H.
Unfollow Gladys H.
Share Review
Report Review

Look carefully at the description before you order
October 21, 2025
Updated review

Wanted a quality DOWN comforter and put that as my search parameter. I saw a lightweight one. I looked at the pics and saw one with a container of white feathers. Since my current comforter is spitting black feathers I ordered that comforter. It was a down alternative comforter, which I do not want. I was told I can send it back, pay a minimal amount and get my down comforter. Being housebound with lung issues, that was just too much. It arrived later than anticipated, but when it came I decided I'll just keep the inferior fake down comforter. Either study the descriptions or buy somewhere else!

Date of experience: October 11, 2025

Bought a down comforter recently and it was full of...
October 5, 2025
Previous review

Bought a down comforter recently and it was full of dark feathers that kept poking out - but not for long as they came raining out! It was indeed cheaper than your comforters, but not worth the lower price!

Date of experience: September 24, 2025
New York
1 review
0 helpful votes
Follow steve r.
Unfollow steve r.
Share Review
Report Review

Quality light weight quilt.
October 20, 2025
Updated review

This quilt has nice rich colors, brighter than in the photos which was a nice surprise. This quilt is thinner than the usual ones from The Company Store but surprisingly warm. I hope this one lasts as long as the last one we purchased from TCS especially with 4 cats making muffins on it all day.

Date of experience: October 10, 2025
Alexis T. — The Company Store Rep
5 months ago

Steve, thank you so much for sharing your thoughtful feedback. We're delighted the quilt’s vibrant colors and cozy warmth have exceeded your expectations, even with those hardworking furry 'testers' at home! We look forward to providing comfort for many more days to come.


Excellent site to review items. Answers all questions...
October 13, 2025
Previous review

Excellent site to review items. Answers all questions... thank you.

Date of experience: October 3, 2025
California
1 review
0 helpful votes
Follow Eileen L.
Unfollow Eileen L.
Share Review
Report Review

High Recs for The Company Store
October 20, 2025
Updated review

I have bought my bedding and bath supplies from The Company Store now for over 20 years. Every product that I've bought is very good quality, and I still have towels that are over 15 years old. The bedding is top quality as well. My guests always compliment me on the pillows and bedding! And as usual, the pillow I brought is very comfortable and exceeds my expectations. I do not shop anywhere else for my bedding or bath.

Date of experience: October 9, 2025
Diane M. — The Company Store Rep
5 months ago

Eileen, thank you so much for being a loyal customer for over 20 years and for sharing your heartfelt feedback. It’s wonderful to hear that our pillows and towels have added comfort and warmth to your home for so long—your satisfaction means the world to us! We're honored to be your go-to choice and look forward to continuing to exceed your expectations.


All the products that I have bought with The Company...
October 2, 2025
Previous review

All the products that I have bought with The Company Store are outstanding, excellent quality.

Date of experience: September 22, 2025
New Jersey
1 review
0 helpful votes
Follow Suzanne M.
Unfollow Suzanne M.
Share Review
Report Review

Items did not look like the photos
October 19, 2025
Updated review

I ordered items for a baby's room, but one item sold out and they shipped the other items before I could say I do not want an incomplete set. A fee is charged to restock each item which is frustrating.

Date of experience: October 9, 2025
Diane M. — The Company Store Rep
5 months ago

Thank you for your feedback, we are sorry to hear about your experience. Our team reached out to resolve this matter. Please know we are always here to assist and welcome the chance. You can reach us directly at 1-800-323-8000.


Website jammed for 4 hours, but I thinkmy order went...
October 2, 2025
Previous review

Website jammed for 4 hours, but I think
My order went through.

Date of experience: September 22, 2025
Illinois
1 review
0 helpful votes
Follow Kathryn S.
Unfollow Kathryn S.
Share Review
Report Review

Love the colors
October 19, 2025
Updated review

The sheet and matching pillow cases are very pretty. Rich colors and cotton if very soft. Looking forward to putting the sheet on.

Date of experience: October 8, 2025
Paulette M. — The Company Store Rep
5 months ago

Kathryn, thank you so much for your kind words! We’re thrilled to hear you’re enjoying the rich colors and softness, and we hope the sheet brings comfort and beauty to your space for a long time. Your appreciation truly means the world to us.


Like description of each article with needed measurements
October 11, 2025
Previous review

Like description of each article with needed measurements

Date of experience: October 1, 2025
Connecticut
1 review
0 helpful votes
Follow Liz E.
Unfollow Liz E.
Share Review
Report Review

Disappointed
October 18, 2025
Updated review

I received 5/6 items ordered. Those I got are fine. Good quality, as expected, etc. the item that didn't arrive was the main item I ordered. It was a gift for my wife. After the order went through & was paid for I waited two days for confirmation. I then received a message apologizing to say this item was out of stock. No money refunded to my account yet & no gift. Not impressed The Company Store.

Date of experience: October 8, 2025

I started checking out on my cell phone but was repeatedly...
October 11, 2025
Previous review

I started checking out on my cell phone but was repeatedly unable to access the payment option. I had to move to my laptop & am finally finished now. Kind of a pita if you ask me.

Date of experience: September 30, 2025
West Virginia
1 review
0 helpful votes
Follow Carol K.
Unfollow Carol K.
Share Review
Report Review

Just as expected
October 17, 2025
Updated review

The color of my towels and bath mats were exactly as they were portrayed online. The customer service and website were very good.

Date of experience: October 2, 2023
Rose B. — The Company Store Rep
5 months ago

Carol, thank you for sharing your experience and your trust in us. We're delighted the towels were just as described. It is also wonderful that you are pleased with your online experience, and our customer care team. Your great feedback is appreciated and look forward to continue brightening your home with quality products.


Love the product as there are such a wide variety of...
October 10, 2025
Previous review

Love the product as there are such a wide variety of nice colors. Service and shipping very efficient.

Date of experience: September 30, 2025
New Jersey
2 reviews
0 helpful votes
Follow Barbara P.
Unfollow Barbara P.
Share Review
Report Review

Sleeping on a cloud
October 17, 2025
Updated review

After being on vacation and sleeping on a featherbed we decided to buy one for our home. Did the research and the Company Store had best ratings. We are thrilled with it ( it does make it hard to get out of bed because it's so cozy)

Date of experience: October 7, 2025
Rose B. — The Company Store Rep
5 months ago

Barbara, thank you for sharing your experience! We’re delighted to hear the featherbed is earning its ‘cloud’ reputation and making mornings a little sweeter. It means a lot to us that you feel right at home with your purchase.


Ordered mattress topper as reviewed by NY times
October 10, 2025
Previous review

Ordered mattress topper as reviewed by NY times. Quick and easy!

Date of experience: September 30, 2025
North Carolina
1 review
0 helpful votes
Follow Drew R.
Unfollow Drew R.
Share Review
Report Review

Really Smooth from order to delivery to sleep!
October 16, 2025
Updated review

I read on the WireCutter that their favorite down alternative mattress topper was from The Company Store. I purchased it online which was very fast and easy to do, and it got here the next week. It is so very comfortable.

Date of experience: October 6, 2025
Alexis T. — The Company Store Rep
6 months ago

Thank you so much for sharing your experience, Drew! We’re thrilled the entire process felt effortless and that the comfort is enhancing your sleep so well. We look forward to helping you create even more restful moments in the future.


Very easy site to navigate
October 8, 2025
Previous review

Very easy site to navigate. Love you accept Apple Pay. I can't wait for a better night sleep.

Date of experience: September 28, 2025
Ohio
1 review
0 helpful votes
Follow Pepper B.
Unfollow Pepper B.
Share Review
Report Review

Confusing
October 16, 2025
Updated review

I look forward to the Fall sale for 30% off! I understand that there may be things that sell out. But I keep trying and often restocking must happen. But somehow I never seem.to qualify for the 30% off. They bump it.down.to 20% off. Just co fusing to me. I love Company Store products so I am grateful when I do get the products I want. My fall selections are beautiful!

Date of experience: October 5, 2025
Paulette M. — The Company Store Rep
6 months ago

Hi Pepper, thank you for sharing your experience and for appreciating our products! We truly value your feedback and are working to make promotions clearer. Our sale does offer 30% off on selected best sellers at this time, products are marked as such. Also, if your order is over $100, you get 25% off almost everything and free shipping. Items are marked if they are not eligible for the sale price. Please feel free to reach out anytime—we’re here to help ensure you get the best value on your favorite styles.


I never seem to be able to get the 30% off sale
October 6, 2025
Previous review

I never seem to be able to get the 30% off sale. Items are always sold out but then when the discount drops they becomes available again?

Date of experience: September 25, 2025
Iowa
1 review
0 helpful votes
Follow Jeanne M.
Unfollow Jeanne M.
Share Review
Report Review

Quality Products
October 15, 2025
Updated review

The sheet sets are always of high quality; and there is a lot to choose from. The bathroom towels are of high grade thickness to feel and look grand.

Date of experience: October 5, 2025
Paulette M. — The Company Store Rep
6 months ago

Jeanne, thank you so much for your wonderful feedback! We're delighted to hear that the quality and variety of our products contribute to a luxurious feel, and we truly appreciate your thoughtful praise. It’s customers like you who inspire us to maintain our high standards every day.


It was easy to navigate to other areas
October 8, 2025
Previous review

It was easy to navigate to other areas. I think your product's are of good quality and love the bright colors in the sheet sets.

Date of experience: September 28, 2025