Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of The Company Store

The Company Store

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

For over 114 years, The Company Store has set the standard for premium bedding, bath essentials, and home décor. Built on a legacy of craftsmanship and the finest materials, our products blend timeless design with everyday comfort. From luxurious sheets and cozy comforters to curated home accents, every piece is thoughtfully crafted to create spaces that feel as good as they look—delivering lasting quality for generations. Explore more at TheCompanyStore.com.


thecompanystore.com
Founded in 1911
Weehawken, NJ, United States
How would you rate The Company Store?
grey stargrey stargrey stargrey stargrey star

The Company Store Reviews Summary

The Company Store has a rating of 4.3 stars from 779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Company Store most frequently mention high quality, pillow cases and duvet cover. The Company Store ranks 1st among Bedding sites.

service
159
This company responds to reviews on average within 2 days

Instant Feedback

14,316 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Hanan W.
Unfollow Hanan W.
Share Review
Report Review

I enjoyed the web site, but had some questions, so I called customer service and spoke with a woman who definitely knew the products and helped me with the purchase. I ordered one comforter for my twin size bed XL and she was right that it would fit well. I received it two days later and have been using it and like it a lot. It is light weight, warm enough,. But not hot.

Date of experience: October 4, 2025
Rose B. — The Company Store Rep
6 months ago

Thank you for sharing your experience, Hanan! We would first like to apologize that the second customer care representative did not assist you to your satisfaction. Great customer experience is our goal and thank you for bringing this to our attention. It is wonderful that you were impressed with the first representative that assisted you, and we are thrilled that that you are very happy with the item she recommended. It is great that your online experience was smooth. You are a valuable customer and thank you for ordering with us.


Friendly website and friendly customer service
October 7, 2025
Previous review

Friendly website and friendly customer service. Thank you.

Date of experience: September 27, 2025
Florida
2 reviews
0 helpful votes
Follow Kevin K.
Unfollow Kevin K.
Share Review
Report Review

King size supima satin sheets.
October 14, 2025
Updated review

Our king-size mattress is 13" thick, and the sheets are too big. The company store does not it seems offer options for mattresses of different depths. They are otherwise nice sheets.

Date of experience: October 4, 2025

When specifically looking for KING sheets, the interface...
October 7, 2025
Previous review

When specifically looking for KING sheets, the interface keeps changing to another size.

Date of experience: September 27, 2025
California
1 review
0 helpful votes
Follow Christina V.
Unfollow Christina V.
Share Review
Report Review

As pretty as its picture
October 14, 2025
Updated review

The comforter and shams that I ordered arrived on time, as promised... beautifully packaged, and in perfect condition. They were everything I was hoping for. The color, as shown on the computer screen, was absolutely exact. If I have a "regret", it's that I couldn't find a bedskirt with a 14" drop to coordinate with it! (If anyone at Company Store has a suggestion, let me know!). The quality of the items are top-notch... so, so pleased!

Date of experience: October 4, 2025
Rose B. — The Company Store Rep
6 months ago

Thank you so much, Christina, for sharing such an awesome review! We're thrilled you are very happy with your purchase, and it was exactly as described. We completely understand the challenge with bed skirt options, and we will continue exploring options to expand our product line in order for our customers to find all the items that they need. Your satisfaction means everything to us!


I bought a bedskirt and matelasse bedspread probably...
October 7, 2025
Previous review

I bought a bedskirt and matelasse bedspread probably 10 or more years ago from you, and it still looks brand new! Loved it then, still love it, but it's the wrong color -- (and I didn't want to tackle dying it the right color!). I think your products are top-notch, excellent quality, and I' am hoping that I have ordered the right color -- knowing you have an easy return policy helped me to at least order and see if it is what I think it will be! Love your site and products!

Date of experience: September 27, 2025
Minnesota
1 review
0 helpful votes
Follow Matthew D.
Unfollow Matthew D.
Share Review
Report Review

Percale Cotton
October 14, 2025
Updated review

Simply couldn't be more pleased with the percale cotton bedding. From topper to pillow, the crisp softness of the percale cotton has been my best experience in a comfortable nights sleep.

Date of experience: October 3, 2025
Alexis T. — The Company Store Rep
6 months ago

Thank you so much, Matthew, for sharing your experience with our percale cotton bedding. We're thrilled to hear it’s making a difference in your comfort and sleep quality. Your satisfaction means everything to us!


Premium products at fair prices
October 7, 2025
Previous review

Premium products at fair prices. Thank you. I feel way more wealthy than I am living like this!

Date of experience: September 26, 2025
Louisiana
1 review
0 helpful votes
Follow Candace R.
Unfollow Candace R.
Share Review
Report Review

Sweet
October 13, 2025
Updated review

Sure was user friendly ( which is important to me), order was delivered within reasonable time. Quality of sheets is great. No complaints.

Date of experience: October 3, 2025
Alexis T. — The Company Store Rep
6 months ago

Thank you so much, Candace, for your kind words and for highlighting the ease of ordering as well as the quality of the sheets. We’re glad everything arrived promptly and met your expectations! Your satisfaction means a lot to us.


1 st time shopping here and it went smoothly
October 5, 2025
Previous review

1 st time shopping here and it went smoothly. I would definitely shop here again

Date of experience: September 25, 2025
Arkansas
1 review
0 helpful votes
Follow Deborah D.
Unfollow Deborah D.
Share Review
Report Review

I was given two flat sheets… But now I am glad and can put one flat sheet sideways across my bed. Also, it is less expensive than fitted.

Date of experience: October 2, 2025

As well as small print, kept clicking back to other...
October 5, 2025
Previous review

As well as small print, kept clicking back to other color sheet

Date of experience: September 25, 2025
Washington
1 review
0 helpful votes
Follow Holly T.
Unfollow Holly T.
Share Review
Report Review

Love my cushy cotton bathmat
October 12, 2025
Updated review

So luxurious, so densely cushy, such natural cotton! And the mint, green color was still available so I can now I have two matching rugs on both sides or my guest bed for guests to step onto when they get out of bed. So happy with my purchase!

Date of experience: October 1, 2025
Alexis T. — The Company Store Rep
6 months ago

Thank you so much, Holly! We're thrilled to hear the bathmat’s comfort and color complement your guest bed so beautifully—that perfect touch of cozy and stylish for your guests. We truly appreciate your support and are here whenever you need something special for your home!


Very easy online ordering!
October 5, 2025
Previous review

Very easy online ordering! Love your quality products and your SALES!

Date of experience: September 24, 2025
Connecticut
1 review
0 helpful votes
Follow Joanne J.
Unfollow Joanne J.
Share Review
Report Review

Insufficient information about clothing.
October 11, 2025
Updated review

I ordered the newly-offered slim-ish black slacks in my usual size. They fit but they were so long, they actually fit under my feet. I gave them to a tall friend. I also ordered the cheerful PJs. They fit fine as long as I pull them way above waist. (Use your own imagination.) Also, the PJs start off cool but they do not breathe so they quickly provide significant warmth. They are pretty and they will be good for the winter.

Date of experience: September 12, 2025
Alexis T. — The Company Store Rep
6 months ago

Hi Joanne. Thank you for sharing your thoughts so honestly—we appreciate your detailed feedback. We’ll pass your insights to our team to help improve sizing and fabric info and would love to assist you personally with any future purchases to ensure they meet your expectations perfectly. Please don’t hesitate to reach out anytime!


The eebsite is awkward and it crashes
October 4, 2025
Previous review

The eebsite is awkward and it crashes. The cart is nearly hidden on the very far right.

Date of experience: September 24, 2025
Texas
1 review
0 helpful votes
Follow Dana J.
Unfollow Dana J.
Share Review
Report Review

Love the offerings for kids!
October 10, 2025
Updated review

I was looking to outfit the bunk room of our lake house and found the Critter Campers collection to be perfect. The grandkids love the themed room! The quality & selection can't be beat in my opinion.

Date of experience: September 30, 2025
Rose B. — The Company Store Rep
6 months ago

Dana, it’s so heartwarming to hear the kids love their new bunk room, and that the Critter Campers collection met your expectations for quality and selection. Thank you for choosing us to help create a special space—they’ll be making great memories there for years to come!


High quality goods and fabrics I love……….,.,,,..
October 3, 2025
Previous review

High quality goods and fabrics I love……….,.,,,.,,,,………,((

Date of experience: September 23, 2025
Illinois
1 review
0 helpful votes
Follow Lisa R.
Unfollow Lisa R.
Share Review
Report Review

Great Quality and Choice
October 10, 2025
Updated review

I ordered some lavender gingham organic sheets and they are perfect! The color is lovely and they are soft and comfortable and well made. I also ordered a white comforter which is also great. Very pillowy and soft, and the price was reasonable. I love the selection of patterned sheets and the quality of fabric. Will definitely look to Company Store for future bedding needs.

Date of experience: September 13, 2025
Rose B. — The Company Store Rep
6 months ago

Thank you so much for your glowing feedback, Lisa! We are delighted to hear that you're loving the quality and comfort of your sheets and comforter — it's customers like you that inspire us to keep offering beautiful and cozy products. We can’t wait to handpick more options for your home in the future, and many thanks for sharing your love for your products.


Nice choices
September 23, 2025
Previous review

Nice choices. Lots of cotton. Good ideas on designing a bed.

Date of experience: September 13, 2025
New Hampshire
1 review
0 helpful votes
Follow Pamela M.
Unfollow Pamela M.
Share Review
Report Review

LaCrosse Comforter - perfect size and and warmth
October 9, 2025
Updated review

The size of the LaCrosse quilted comforter is perfect for our California King split matress. I cannot use a bed skirt because of the split base. The comforter extends to the botton of the base. The mediurm warmth is as advertised for a room that is kept between 65 and 69 degrees. My only disappointement is that the quilted shams are only offered in a standard size. I had to order a king shame in the same color but in a like a sheet fabric. The colors are off.

Date of experience: September 29, 2025
Paulette M. — The Company Store Rep
6 months ago

Thank you, Pamela, for sharing your detailed experience with the LaCrosse comforter—it’s wonderful to hear it fits your mattress and warmth needs so well. We appreciate your honest feedback about the shams and will certainly consider this as we seek to improve our offerings. Please reach out anytime with questions; we’re here to ensure your continued comfort and satisfaction.


It is curious that the quilted comforter came in a...
September 22, 2025
Previous review

It is curious that the quilted comforter came in a cal/king size and yet the only sham was a standard sham. I ordered a king sham in same color but it is not quilted. Other than than, it was easy.

Date of experience: September 12, 2025
Florida
1 review
0 helpful votes
Follow Monica M.
Unfollow Monica M.
Share Review
Report Review

Easy to purchase and return, slow to reimburse!
October 9, 2025
Updated review

Returned too large sheets over a week ago, return was received, but no money back yet. The sheets are ultra soft and luxurious, but the fitted sheet does NOT stay in place!
Very annoying for the price!

Date of experience: September 29, 2025
Paulette M. — The Company Store Rep
6 months ago

Dear Monica, thank you for highlighting both the comfort of the materials and your return experience. We sincerely apologize for the delay in your refund, and I'm happy to say that your refund was processed on 9/29/25. Your feedback about the fitted sheet is important, and we appreciate your willingness to share it honestly. We look forward to serving you again!


So far so good, easy to order and apply cupon, color...
September 9, 2025
Previous review

So far so good, easy to order and apply cupon, color desired was available on stock, just hope the sheets are as great as i am thinking they are

Date of experience: September 9, 2025
New York
1 review
0 helpful votes
Follow Penny L.
Unfollow Penny L.
Share Review
Report Review

Mattress pad
October 9, 2025
Updated review

I wanted to return my order, but I couldn't find a way to do it. I called the number on my bank statement and no help there. I am stuck with something I don't want. The price i paid was too high for what I got. This is the second time I have ordered from you and been disappointed with not the quality but with what I received for the amount of money I paid for it. Penny

Date of experience: September 28, 2025
Diane M. — The Company Store Rep
6 months ago

Thank you for your feedback, we are sorry to hear about your experience. Our team reached out to resolve this matter but, unfortunately, we have not heard back. Please know we are still happy to assist and would welcome the chance. You can reach us directly at 1-800-323-8000.


Couldn't use the 20% off coupon
October 1, 2025
Previous review

Couldn't use the 20% off coupon. The promo code flashed on the screen and disappeared.

Date of experience: September 20, 2025
Colorado
1 review
0 helpful votes
Follow Laura H.
Unfollow Laura H.
Share Review
Report Review

My favorite color appeared...
October 9, 2025
Updated review

I have a few favorite colors which remind me of deep Caribbean waters and of the treasures which lie beneath those waters. When your recent catalogue arrived, towels which I truly do not need were available in a new-to-Company Store color. I went a little overboard on that Sunday afternoon. (Many people understand the allure of favorite colors.) Early on Monday morning I called and was able to speak with a (human) representative and explain my predicament, but my order had already been packed and was ready to ship from the warehouse. When I stated that I wanted to remove the bath rug because my small bathroom would be overwhelmed by too much color, the rep said she would do her best. However, if the package arrived with the rug, I was to call her back and she would help with the return. Well, the package arrived without the rug, just the beautiful new towels and bath mat. I look forward to using them, and also to wearing the perfect, all-cotton robe which is back-ordered. In addition, I want to share that my Company Store bed coverlet still looks wonderful a decade after I purchased it. Thank you for being a source of good quality cotton items.

Date of experience: September 28, 2025
Diane M. — The Company Store Rep
6 months ago

Laura, it’s wonderful to hear your connection to the colors and that our team was able to assist smoothly with your order adjustments. We truly appreciate your longstanding loyalty and look forward to having you enjoy both the new cotton items and the robe when it arrives. Thank you for sharing your experience with such warmth.


I would have preferred more information on sizing for...
October 1, 2025
Previous review

I would have preferred more information on sizing for the robes, and also to change the shipping dates. I also emailed a suggestion that you carry XL Twin sized comforters/coverlets because those few inches make a big difference. Thank you.

Date of experience: September 21, 2025
Pennsylvania
1 review
0 helpful votes
Follow Deborah I.
Unfollow Deborah I.
Share Review
Report Review

Efficient, affordable, well made product
October 7, 2025
Updated review

Easy to order, lots of choice, appreciate that pillow protectors were sold individually rather than in pairs, product well made and delivered quickly.

Date of experience: September 27, 2025
Rose B. — The Company Store Rep
6 months ago

Thank you so much, Deborah! We're thrilled to hear that the ordering process was smooth and that the pillow protectors met your needs. It means a lot knowing we could provide quality products and quick delivery. Thank you for sharing your great experience with us.


Easy to use websitewell priced itemsgood selectionhave...
September 30, 2025
Previous review

Easy to use website
Well priced items
Good selection
Have been satisfied with purchases in past years

Date of experience: September 20, 2025
Florida
1 review
0 helpful votes
Follow Virena W.
Unfollow Virena W.
Share Review
Report Review

Great Service
October 6, 2025
Updated review

This company provided great service and competitive price for the large/X large zipper bags for outdoor patio cushion storage. I still need to clean and dry my cushions before storing so I don't have an review yet on quality. Guess that will come soon.

Date of experience: September 26, 2025
Alexis T. — The Company Store Rep
6 months ago

Virena, thank you so much for sharing your positive experience and kind words about our service and pricing. We're delighted to hear you had a great interaction with us, and we look forward to hearing your thoughts once you’ve had the chance to try out the storage bags fully. Your feedback means a lot.


Satisfied with finding what I need
September 29, 2025
Previous review

Satisfied with finding what I need. The sale prices are great. I'll check back in for any other items I need.

Date of experience: September 19, 2025
California
1 review
0 helpful votes
Follow Martha S.
Unfollow Martha S.
Share Review
Report Review

Not as good as usual
October 5, 2025
Updated review

I needed to return the item that I bought via on-line order because it was not of expected quality.
The return proceedure want smoothley. I await notice that return has been processed, so I can be credited.

Date of experience: September 24, 2025

Hard to use discount coupons or understand why denied
September 7, 2025
Previous review

Hard to use discount coupons or understand why denied. Also, don't see how discount for getting on email list was applied. Doesn't seem to have been applied.

Date of experience: September 6, 2025
Massachusetts
1 review
0 helpful votes
Follow Gail B.
Unfollow Gail B.
Share Review
Report Review

I did a lot of research on organic bedding and I have purchased Company Store items in the past and was pleased with the quality, so I ordered sheet sets and a duvet cover in hopes that the feel and quality would be what I expected. It's lovely and I am super satisfied.

Date of experience: September 24, 2025
Alexis T. — The Company Store Rep
6 months ago

Thank you, Gail, for sharing your experience so thoughtfully. We're delighted to hear that the bedding exceeded your expectations and brought that special feeling of comfort you hoped for. It means a lot to us to earn and maintain your trust through quality and care.


Easy to order both in choosing the items I desired...
September 27, 2025
Previous review

Easy to order both in choosing the items I desired and checkout.

Date of experience: September 17, 2025
Minnesota
1 review
0 helpful votes
Follow Bonnie S.
Unfollow Bonnie S.
Share Review
Report Review

Great Towels and absorbent
October 4, 2025
Updated review

My experience was good and I love The Company Store. I wish you would come out with more colors in these towels though but the ones I purchased are wonderful. This is not a complaint because I love these towels but just want other colors like for instance a plum color, salmon color or a sage color would be nice. Just a suggestion.

Date of experience: September 24, 2025
Alexis T. — The Company Store Rep
6 months ago

Thank you so much for your kind words and thoughtful suggestions, Bonnie! We're thrilled to hear you love your towels and truly appreciate your ideas for new colors—we’ll definitely keep those in mind for future collections. Your feedback helps us grow, and we look forward to delighting you again soon!


I love The Company Store
September 27, 2025
Previous review

I love The Company Store. The quality is absolutely wonderful and customer service is great.

Date of experience: September 17, 2025
Washington
1 review
0 helpful votes
Follow Tyler C.
Unfollow Tyler C.
Share Review
Report Review

Misleading advertisements
October 4, 2025
Updated review

This website advertised a percentage off my first order of I signed up for emails. Then it has me sign up with my phone number as well. Once I received my coupon code, the coupon was only good for fun priced merchandise. This is very misleading and manipulative advertisement and I will not shop from this website again because of it.

Date of experience: September 16, 2025

Offering 20% off your first order for giving the company...
September 25, 2025
Previous review

Offering 20% off your first order for giving the company my email and phone number and then the code only being valid for full priced items is extremely misleading. I likely won't recommend this website and likely won't use it again.

Date of experience: September 15, 2025