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The House Reviews Summary
The company enjoys a positive reputation for its diverse product selection, competitive pricing, and reliable shipping, with many customers expressing satisfaction with the quality and performance of their purchases. Customer service is frequently highlighted as responsive and helpful, contributing to a strong sense of loyalty among buyers. However, concerns regarding return policies, particularly associated with shipping costs, and occasional discrepancies in product information have been noted. Overall, while the company excels in delivering quality products and customer support, addressing return issues could enhance the overall shopping experience.
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Sent quick and arrived on time. Was how it was stated. Would recommended this company to any one. Was awesome and cheaper than other stores
Awesome customer service through the holiday season. We had some issues at the beginning, but they made everything work perfectly.
This is a Christmas gift for my son and I took it in to get assembled and the package is missing parts, missing both front tire bolts, missing the chain gaurd bracket, the brake disk is rubbing and in order for it to stop you have to loosen up the brakes and then the braking system doesnt stop the tire, and cheap decal, I had to purchase out of pocket 2 bolts and washers for the front tire this should have been in the package already, hand to purchase a chain guard bracket to the chain doesnt get stuck when peddling, wont buy from here again
I have ordered from them many times. Everything I have received has been high quality, arrived quickly, and fairly priced. It's my go to place.
Everything fit correctly and of great quality. Got alot of compliments on the jacket. The design is pretty cool. The pants withstand all the falls i took the day i went snowboarding and the did not rip.
The ordering was simple. Delivery was quick and always a great price for quality merchandise. Ordered for the second year now and plan to us them again.
I like the The-House.com. Good quality products for good prices. Buy something from The House now. It will be worth your time and money. Its simple, they need cash flow to stay in business, I need style. You, keep buying from The-House, tell your friends, family, everyone you know. The House is awesome, figure it out. Writing these reviews gets old. So get to buying the best stuff for the best prices from The House.
Have never had a bad order from The House! Of course, would you expect anymore from a company in my home state of MN!
Order was received quickly and correctly! Not always the case this time of year with other vendors. Very happy with the service and the price.
Meh. I got a good deal, but they started offering free two day shipping on orders over $75 a day after I bought my $350 dollar boots. I wrote to them to see if they could do anything and they never responded.
A big reason I chose to buy from them instead of other discount retailers is that they promise free extras on orders over $300. I got my order, and despite their promise there was nothing extra included. I wrote to them again to ask about it and again, havent received a response. I likely wont buy from them again on principle.
Just moved to the Midwest from the west coast and needed a new closer shop to pick up all my goodies.
After a little research I decided to go with the house, and Man am I one stoked dude
Great selection, killer prices, super fast shipping and extremely friendly staff
Keep up the good work guys
No issues with my order, came as expected, happy shopper - my daughter is very happy with the purchase and ready to hit the slopes
Loved the colors of the jacket. Delivery time was very speedy. I would order again in a heartbeat. Nice selection of products and easy website to shop from. Loved that they were on Ebates also
Shipping was quick, checkout was easy. They are Christmas presents so I cannot review the quality of the items. The price was lower than anywhere else. I do miss when The-house sent me stickers with each order <3.
Easy to buy and navigate the website. The package came quickly and no problems. Couldnt have asked for a better experience
I bought a wakeboard for my kids for Christmas. It arrived quickly, and was exactly what I ordered - I couldn't ask for more!
My first time buying ski gear for my high school boys, who are advanced skiers. Their father always took care of it. Quite the education involved with the purchases. But, the House sales department patiently counseled me into the appropriate gear. Quality gear for an affordable price. And the boys LOVE their gear too!
My experience with The House online was great. The online chat feature was very helpful and the rep was very knowledgeable. I was able to place my order very quickly and with no hassle. My order was accurate and arrived when expected.
I was able to find what I was shopping for and then some for less than I planned on spending. My order was also shipped out very promptly.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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