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TextNowReviews 689

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TextNow is on a mission to make phone service free, easy, and accessible to all by providing users with a free phone number, and unlimited calling and texting on the nation’s largest 5G network in the US and on WiFi. Founded in 2009, TextNow is the largest provider of free mobile phone service in the US, supported by advertising. We have offices in San Francisco, Seattle, New York, and Waterloo, Ontario and our app has been downloaded more than 250 million times globally. Our phone service helps more than 8 million people connect freely every month. For more information visit
https://www.textnow.com/


textnow.com
Founded in 2009
Waterloo, ON, Canada
+24
How would you rate TextNow?
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TextNow Reviews Summary

TextNow has a rating of 4.2 stars from 689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextNow most frequently mention phone service, sim card and long time. TextNow ranks 8th among Mobile Applications sites.

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California
1 review
0 helpful votes
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This app is great, you can send picture messages, the speed of the message is quick. You can send videos but I wish they would update their system to have better video quality. Other than that very satisfied.

Date of experience: April 21, 2024
Michigan
1 review
0 helpful votes
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Satisfied
April 21, 2024

I'm very pleased with the service I get. Saves me money as well. Thank you 😁

Date of experience: April 21, 2024
Oklahoma
1 review
0 helpful votes
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Awesome
April 21, 2024

It has been my main number I've used them for few years now it is a awesome phone company.thank you. Alton Grubbs.

Date of experience: April 20, 2024
Canada
1 review
0 helpful votes
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MY EXPERIENCE WITH TEXTNOW
April 20, 2024

It's a good app for texting when you don't have a current actual plan

Date of experience: April 20, 2024
Minnesota
1 review
1 helpful vote
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Text Now Review
April 20, 2024

I paid $1 for a sim card and if all i need is calling & texting i get unlimited and dont have to pay another dime for a phone bill, or phone card, none of that. I think its amazing! Great job Text Now! Keep up the good work. Lisa Ford

Date of experience: April 19, 2024
Canada
1 review
0 helpful votes
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It is awesome
April 19, 2024

It has been very clear use it sometimes for an hour to listen to my church.

Date of experience: April 19, 2024
Canada
1 review
0 helpful votes
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Works great
April 19, 2024

It works great clear and no static I live where there is no cell service and it saves a lot of gas not having to drive down the road

Date of experience: April 19, 2024
New Mexico
1 review
0 helpful votes
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Reliable
April 19, 2024

Great app. I use it as a second line for the home on wifi. It's amazing.

Date of experience: April 18, 2024
Illinois
1 review
0 helpful votes
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Is working very good.
April 18, 2024

Very clear sounds is top quality, perfect possible.Thank you!

Date of experience: April 17, 2024
Canada
1 review
0 helpful votes
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Text now in my life
April 17, 2024

I primarily use a pay as you go cell phone. There are times when I can't meet my monthly charges. That's when I rely on Text Now. I can phone free anywhere in Canada with unlimited use of text messaging. For my own personal use I text anytime to anyone and when someone text's me back I hear a distinct louder chime than my conventional phone. I'm very pleased asit is my go to and it's free.

Date of experience: April 17, 2024
Ohio
1 review
1 helpful vote
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Best call h txt app ever!
April 17, 2024

Its been great tons of great benefits never miss a call or txt. Love how much other stuff you can do to take advantage of all the savingsπŸ€“πŸ‘πŸ‘πŸ˜

Date of experience: April 17, 2024
Oregon
1 review
0 helpful votes
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Nothing
April 17, 2024

Everything good.nothing an I'm happy with my comment

Date of experience: April 17, 2024
Massachusetts
1 review
0 helpful votes
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I was trying to call someone and they were just no answering... But thanks to TextNow, I was able to trick my "friend";into answering the phone. Lol!;Avoid me NOW!😝SUCKA!

Date of experience: April 16, 2024
AE
1 review
0 helpful votes
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May Cater all your needs also and can work as primary number

Date of experience: April 16, 2024
New York
1 review
0 helpful votes
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Text now great service.
April 16, 2024

Love my new text now sim card it gives great free service call text

Date of experience: April 16, 2024
Jason G. β€” TextNow Rep
over a year old

Hi Kelly! We're sorry to hear that you received the wrong SIM Card. We have sent you a private message so we can assist further.

Florida
1 review
0 helpful votes
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When someone sends me a picture message it will not open on my iPhone. Can you please advise a solution? No solutions existed in my search.
Thank you.

Date of experience: April 16, 2024
Jason G. β€” TextNow Rep
over a year old

Hi Joseph! We’re sorry you are unable to open these photo messages you've received. I have sent you a private message so we can assist further.

Washington
1 review
0 helpful votes
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Excellent
April 16, 2024

Very good to keep contact with other far away from home.

Date of experience: April 16, 2024
North Carolina
1 review
0 helpful votes
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Textnow
April 16, 2024

Cant receive verification code, got locked down once for falsely breaking the "terms of use" and all the videos are terrible quality

Date of experience: April 16, 2024
Jason G. β€” TextNow Rep
over a year old

Hi Axel! We’re sorry you are having issues with your TextNow app. I have sent you a private message so we can assist further.

Massachusetts
1 review
0 helpful votes
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Pretty good free service
April 16, 2024

Almost every function of this app is free (things like photo storage only come with the paid version), but the only real caveats for a user looking for a free app are that you have to use your number every so often (I think every week? Not sure) to keep it active, and, of course, ads. They're not terrible, though, far less intrusive than they could be, and overall not a bad tradeoff for a free app. (There is also an ad-free version available.)

Date of experience: April 16, 2024
California
1 review
0 helpful votes
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Activation of dim on iphone
April 16, 2024

I was trying to activate a SIM on iphone but it was giving error messages and asking to contact customer service. I did that but Customer rep was also giving me go around. So I stopped this.
Will try again with Customer Service again to see if they can help this time.

Date of experience: April 16, 2024
Jason G. β€” TextNow Rep
over a year old

Hey Javed, thanks for your review! If you haven't done so already, we'd appreciate reaching back out to our Live Chat so we can continue helping activating your SIM Card.