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TextNow is on a mission to make phone service free, easy, and accessible to all by providing users with a free phone number, and unlimited calling and texting on the nation’s largest 5G network in the US and on WiFi. Founded in 2009, TextNow is the largest provider of free mobile phone service in the US, supported by advertising. We have offices in San Francisco, Seattle, New York, and Waterloo, Ontario and our app has been downloaded more than 250 million times globally. Our phone service helps more than 8 million people connect freely every month. For more information visit
https://www.textnow.com/
TextNow has a rating of 4.2 stars from 689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextNow most frequently mention phone service, sim card and long time. TextNow ranks 8th among Mobile Applications sites.
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Call quality very poor and line drops very often. I have tried calls over excellent wifi connection but quality is very nad and disappointing.
Convenient, easy to use, option to payment plans cellular
Clear sound quality and works everywhere. No need for a phone service this is all we use
I like my service⦠I got the SIM card and never worked as it should that I can use without Wi-Fi very disappointing but still use service because it's my main number for everything!
Hi Ambar, thanks for your review and we're sorry to hear that you're having issues getting your SIM Card connected. We've sent you a private message to assist further!
Calls are always clear and text come through every time. I have never had a dropped call.
I'm disabled and don't leave the house much so having cell service over the Wi-Fi works perfect for me! Never had any problems. Unless you count the ones that it took an older person to get used to the app. Hahaha Thanks text now!
Over the years text now has had a few bumps in the road especially with how it works with wi-fi
But when you get a SIM card it changes the game completely because you don't have to pay for phone service, if you choose to buy data from TextNow it's still cheaper than any place you would go to.
Not to mention bringing your number you get certain perks like free Hulu for a month and more.
This has been a God send on my new phone. I bought a new phone, and only texting works on it, and sometimes calling. This presents a problem because there are times I really need to make call. That's where TextNow comes in.
With TextNow, so long as I'm connected to my internet at home, or a public Wifi network, I can make a quick call if needed. This was really helpful the other day as I lost my mom in a store and couldn't find her. I connected to a Public Wifi, busted open TextNow and was able to call her phone and find out where she was!
IMO all calling should work like TextNow. It's 2024 and only TextNow is offering internet phone numbers. Truly a product ahead of it's time. Normally I hate new things, but not TextNow, it's technology, but good.
You are the best. Simple and effective. Everyone should have it.
Very clear lines i'm so happy I have text me. I love to stay with them.
Good job I like the service very much thank you guys for the great work
Just like the title says just like regular phones but FREE...now I can afford that.
I don't know why I put his calls on auto reject. I don't have plans and control.
Good experience, and will highly recommend to everyone
Easy to use good quality calls very helpful.Save money
Answer: No limits I have used this app dozens of times a day and for several hours on some days
Answer: Well well well, u pushed the right button. I don't trust them at all. They tried hardly to get a photo of any of my government IDs, together with a photo of my credit card pretending to verify my identity and they rejected all other means for verification including calling my bank.
Answer: Hey Karen! We're sorry to hear that you're having trouble with your account. If you need further help, please write to us at [email protected]
Answer: Hey Maureen! We're so sorry to hear that you're having trouble logging in. Please write to us at [email protected] for further assistance.
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Hi Azim, thanks for your review and we're sorry to hear that you're having issues while calling. We've sent you a private message to assist further!