Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TextNow

TextNowReviews 689

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TextNow is on a mission to make phone service free, easy, and accessible to all by providing users with a free phone number, and unlimited calling and texting on the nation’s largest 5G network in the US and on WiFi. Founded in 2009, TextNow is the largest provider of free mobile phone service in the US, supported by advertising. We have offices in San Francisco, Seattle, New York, and Waterloo, Ontario and our app has been downloaded more than 250 million times globally. Our phone service helps more than 8 million people connect freely every month. For more information visit
https://www.textnow.com/


textnow.com
Founded in 2009
Waterloo, ON, Canada
+24
How would you rate TextNow?
grey stargrey stargrey stargrey stargrey star

TextNow Reviews Summary

TextNow has a rating of 4.2 stars from 689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextNow most frequently mention phone service, sim card and long time. TextNow ranks 8th among Mobile Applications sites.

This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Al P.
Unfollow Al P.
Share Review
Report Review

Loud and Clear
June 4, 2024

TextNow has been a great resource for me to stay connected with clients and works very smoothly!

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
Follow Anna Y.
Unfollow Anna Y.
Share Review
Report Review

Good second line
June 4, 2024

I love having this second line because When giving out phone numbers, I am skeptical about who gets my personal number And Text Now # gives me an option to where I don't have to

Date of experience: June 4, 2024
Canada
1 review
0 helpful votes
Follow ed W.
Unfollow ed W.
Share Review
Report Review

Don't leave Canada without it
June 4, 2024

This is a great second line that allowed me to communicate with my contacts in Canada and USA while outside Canada without paying for roaming charge on my main provider

Date of experience: June 4, 2024
Tennessee
1 review
0 helpful votes
Follow Katrina J.
Unfollow Katrina J.
Share Review
Report Review

The only thing I would….
June 4, 2024

I like the app it's always been my go to txtin app because I don't have service on my phone. I love the free nation wide texting service to lock in your number is great and cheap which awesome for someone like me since I'm a house wife per se so I don't have an income. The only thing that would make it better for real would be WiFi with the free offer but I'm just grateful for the offer and app!

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
Follow Aaron T.
Unfollow Aaron T.
Share Review
Report Review

Great app!
June 4, 2024

I've had it for around 5 yrs now an I can say it has helped me in more then I could ever expect. Since I've had no cell phone service this has been my go to ever since. I may also get a plan as well so thanks!😊

Date of experience: June 3, 2024
Qatar
1 review
0 helpful votes
Follow Ammar R.
Unfollow Ammar R.
Share Review
Report Review

Great app
June 3, 2024

Very clear voice but it would be great if the free version can operate without advertisements

Date of experience: June 3, 2024
Canada
1 review
0 helpful votes
Follow Stephen F.
Unfollow Stephen F.
Share Review
Report Review

Live in a cellular dead zone, but have wifi access. Works well and permits texting.

Date of experience: June 3, 2024
Indiana
1 review
0 helpful votes
Follow Misty L.
Unfollow Misty L.
Share Review
Report Review

All good
June 3, 2024

As long as I am in wi-fi area, I have not had an issue w this app.

Date of experience: June 3, 2024
Indiana
1 review
0 helpful votes
Follow Alli I.
Unfollow Alli I.
Share Review
Report Review

Great app
June 3, 2024

App is great. Just wish I could do gifs……………………………………………..

Date of experience: June 3, 2024
Missouri
1 review
0 helpful votes
Follow Sherry K.
Unfollow Sherry K.
Share Review
Report Review

Lifesaver
June 3, 2024

Love, love, love Text Now! It has been a lifesaver! My husband became disabled and has been out of work a year, so had to cut things as much as possible. Text Now allowed me to have reliable phone service wherever WiFi is available. Thanks again, Text Now.

Date of experience: June 3, 2024
New York
3 reviews
1 helpful vote
Follow MiMI R.
Unfollow MiMI R.
Share Review
Report Review

Lately My incoming calls are weak!+ I have been missing it because the ringer isn't loud enough like it used to be👎So it Needs Major Improvement!- Right Now!- So I can't give it five stars or even Three!- it used to be that way for Five!- Not Anymore!- but at least its All Still Free😊👍but Recently i Decided to Uninstall it For Good- + Sticking to another Better😃Free Phone Services-Peace!

Date of experience: June 3, 2024
Jason G. TextNow Rep
over a year old

Hi Mimi, thanks for your review and we're sorry to hear that you're having issues receiving calls. I've sent a Private Message to assist further!

Germany
1 review
0 helpful votes
Follow Bernd K.
Unfollow Bernd K.
Share Review
Report Review

TextNow has all the features you need to communicate worldwide! It's fast and affordable. All the app's features are logically arranged and easy to follow. I'm often in contact with people and relatives in Europe, the US and Canada - come to think of it, I've never had a problem reaching anyone
I can only recommend TextNow. It's a great platform, and - if you don't need all the features - a very affordable alternative!

Date of experience: June 3, 2024
Washington
1 review
0 helpful votes
Follow Amber G.
Unfollow Amber G.
Share Review
Report Review

Awesome app
June 3, 2024

Great ap helps me stay connected to the people I care about. It's nice that there is an option to lock my number also so. I've been using this app for years now and recommend to all my friends

Date of experience: June 2, 2024
Missouri
1 review
0 helpful votes
Follow Michael O.
Unfollow Michael O.
Share Review
Report Review

Great Service and it's FREE!
June 3, 2024

Textnow is Great to have as I started using almost 6 years ago for a second number on wifi and then I realized I could save Money with buying a SIM card so I did and cancelled my expensive Mobile carrier plan. I use it in a couple of old T-mobile and unlocked phones that I swap the SIM around in which is nice.
I now only use Textnow as it Saves me money every month,and been using it for 3 yrs now. Love that it is FREE Unlimited Calls and Texts and about 8 months ago they added FREE Data for Emails and Google Maps. Love it and highly recommend to anyone that wants to have a way to keep in contact and save money.

Date of experience: June 2, 2024
Ohio
1 review
0 helpful votes
Follow Heavnlee Y.
Unfollow Heavnlee Y.
Share Review
Report Review

Textnow is fantastic
June 3, 2024

If you need to make any call you can they are free to and its a great app

Date of experience: June 2, 2024
Texas
1 review
0 helpful votes
Follow Sterling S.
Unfollow Sterling S.
Share Review
Report Review

Great app
June 3, 2024

Only problem I have is getting 2 step verification codes other than that I love it

Date of experience: June 2, 2024
Canada
1 review
0 helpful votes
Follow Patricia U.
Unfollow Patricia U.
Share Review
Report Review

I really like text now because your name isn't attached to the number and I've never had any issues

Date of experience: June 2, 2024
California
1 review
0 helpful votes
Follow Grace F.
Unfollow Grace F.
Share Review
Report Review

Great experience
June 3, 2024

I had a great experience with Textme. The app wanted a phone number that could be locked.

Date of experience: June 2, 2024
Louisiana
1 review
0 helpful votes
Follow Donald H.
Unfollow Donald H.
Share Review
Report Review

Great
June 3, 2024

Great to have at the convenience of your own needs when down.

Date of experience: June 2, 2024
Canada
1 review
0 helpful votes
Follow Sadie Y.
Unfollow Sadie Y.
Share Review
Report Review

Love it
June 3, 2024

I like the way. I can use it for. Free and it good to have. And I like. How can can text and call. Anyone

Date of experience: June 2, 2024