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TextNow has a rating of 4.2 stars from 689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextNow most frequently mention phone service, sim card and long time. TextNow ranks 8th among Mobile Applications sites.
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TextNow is showing signs that it is listening to consumers. TextNow has moved forward. Feedback is obviously not being run from and is being taken and used to make improvements. The ability use TextNow for emails is a huge leap and has brought me to enjoying my service. Also the ability to purchase data in random buckets is a genius idea and I personally believe will be the primary reason I make the move to Textnow ful time. Thanks to TextNow for listening to our feedback
Nice to not give out my real number because so much info can be found with real numbers out there!
The app will be a great app for free completely. I have used no money at all for this app so get it now
I have been using TextNow since 2021 and the service has been awesome. The cost for the service I am enrolled in is extremely affordable.
Injust wish it was free to use i dont have money to pay for textnow i thought wifi was paying for it but guess not
I enjoy this service. I can have a separate phone number to conduct what is necessary and not interrupt my main line
To send a quick call or text this works well with the free account thats even with all the ads. I found a lot more issues with the paid version, it would say " I reached a call limit" after making 3-4 back to back calls. Issues when holding/unholding a call. Group msgs are the worst which I wouldn't mind if the paid version wasn't $24-$32 ish a month.
Great, service. Easy to use app which is always reliable. I have been a customer for about five years with no concerns.
Aussi c'est sure que la gratuité est apprécié mais comme le wifi n'est pas toujours disponible alors c'est le seul point à amiliorer
I have been with 🎆TextNow🎆since my kids first told me years ago. TextNow is the Best Phone Service I have ever had. I still have my same number after all these years🎉
Never received my SIM card Never received my SIM card Never received my SIM card Never received my SIM card
Hi Erick, thanks for your review and sorry to hear that you haven't received your SIM Card. We've sent you a private message for further assistance!
It's good.
Needs improvement like a mechanism for easier loading of web content. Might consider mms/sms optimization to network packet processing maybe? Beyond that, it works great. I might recommend as a developer using cantenna and some satellites for tethering to public wifi for 4g&5g network slices and indices so it is free for you as a provider.;-)
I really like the services, they work just like the other phone companies at way less the cost.
Retired and on disability I'm so glad you guys are here you sure help me thank you have a nice day 😎
Whenever I need an extra line, this works out perfect! Especially since data has now been added.
This has been my second line for years and it has been great! Thank you!
Its free works perfectly at all times text now is a great way for communication at anytime I highly recommend text now for all my friends try it you won't go wrong with it and it is very simple to use
Answer: No limits I have used this app dozens of times a day and for several hours on some days
Answer: Well well well, u pushed the right button. I don't trust them at all. They tried hardly to get a photo of any of my government IDs, together with a photo of my credit card pretending to verify my identity and they rejected all other means for verification including calling my bank.
Answer: Hey Karen! We're sorry to hear that you're having trouble with your account. If you need further help, please write to us at [email protected]
Answer: Hey Maureen! We're so sorry to hear that you're having trouble logging in. Please write to us at [email protected] for further assistance.
TextNow is on a mission to make phone service free, easy, and accessible to all by providing users with a free phone number, and unlimited calling and texting on the nation’s largest 5G network in the US and on WiFi. Founded in 2009, TextNow is the largest provider of free mobile phone service in the US, supported by advertising. We have offices in San Francisco, Seattle, New York, and Waterloo, Ontario and our app has been downloaded more than 250 million times globally. Our phone service helps more than 8 million people connect freely every month. For more information visit
https://www.textnow.com/


Hi Mark, thanks for your review and we're sorry to hear that you're having trouble, thanks for letting us know. I've sent you a private message to assist further!