Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TextNow is on a mission to make phone service free, easy, and accessible to all by providing users with a free phone number, and unlimited calling and texting on the nation’s largest 5G network in the US and on WiFi. Founded in 2009, TextNow is the largest provider of free mobile phone service in the US, supported by advertising. We have offices in San Francisco, Seattle, New York, and Waterloo, Ontario and our app has been downloaded more than 250 million times globally. Our phone service helps more than 8 million people connect freely every month. For more information visit
https://www.textnow.com/
TextNow has a rating of 4.2 stars from 689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextNow most frequently mention phone service, sim card and long time. TextNow ranks 8th among Mobile Applications sites.
We monitor reviews for authenticity
I have been very pleased with Text Now. The service, the options and also being free helps these days!
Just started using it it won't let me submit it because I hadn't used 50 Catherine but I just started using this app I really don't know how to tell you on this
It's not clear conversation at time choppy but for free I take it still. So not a hard negative
Hey there, thanks for your review and we're sorry to hear that you're having issues while calling. I've sent a PM to assist further!
When I was texting with friends, I was completely restricted from replying to messages for no reason, and I received a text message saying "I violated the rules."
Hey Adja, thanks for your review and we're sorry to hear that you were having issues sending messages. I've sent a PM to assist further!
Awesome app is like have another line. I highly recommend it.
I do not have phone service and Textnow is a life saver! Thanks a million!
On the days I was homeless and trying to survive this app saved my butt. Many times. As you know a good phone number is essential.
As long as I have Wi-Fi and text now I don't need phone service to keep in touch. I'm on the free plan, and I use text now everyday anytime, without any problems! There are options to pay a fee for upgraded services…however FREEDOM is good for me….
There is a delay between 2 parties within the conversation at times and reception is not always clear. Overall for a free service I am satisfied as this is not my only phone service this is used as a secondary line for Job search and long distance use.
Hey Cici, thanks for your review and for taking the time to let us know about your calling concerns. I've sent you a PM to assist further!
Bought your card put it in my phone your car doesn't work you want me to change the APN or something you didn't mention any of that when I bought the card so I bought another card same thing wants me to change the APN again never mention that anywhere in your advertisement that I would have to change the settings in my phone to receive your card I do believe that's called false advertisement you'll be hearing from my attorney have a nice day
Hey Tony, thanks for your review! So sorry as our APN would need to be added to have working service. I've sent a PM to assist further!
Great Service and getting better every year whatever happened to the email message verification it was so convenient because I'm in my email more Ria immediate access to my Text now app less time consuming to just open my messages from my emails
The subscription is perfect. I've been with this company for a long time, and it's great to have a phone number at an affordable price.
It is expensive and I need cheaper plans otherwise I might think to go to another provider
I paid for the card, it doesn't work, there is no free calling, and there is no available customer service for assistance. That's about it... Save for the fact that health insurance spammers can get through with perfect signal strength time after time even leaving default four-second vms. I'm not upset or anything, I didn't have high hopes about this from jump street, just saying.
Hey Clark, thanks for your review and sorry to hear that you're having issues getting your SIM Card connected. I've sent a PM to assist further!
Love the app & it helps out a lot to those limited to making & receiving phone calls through WiFi. My only nitpick, would be not being able to get text verifications from apps, & having to pay a monthly subscription to receive this feature. I understand why they do this...kinda? This is still a wonderful app, & if you're looking for an app for WiFi calls, this is the go to IMHO.
Answer: No limits I have used this app dozens of times a day and for several hours on some days
Answer: Well well well, u pushed the right button. I don't trust them at all. They tried hardly to get a photo of any of my government IDs, together with a photo of my credit card pretending to verify my identity and they rejected all other means for verification including calling my bank.
Answer: Hey Karen! We're sorry to hear that you're having trouble with your account. If you need further help, please write to us at [email protected]
Answer: Hey Maureen! We're so sorry to hear that you're having trouble logging in. Please write to us at [email protected] for further assistance.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account
Hey Steven, thanks for your review and so sorry to hear that you're having issues using our app. I've sent a PM to assist further!