Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Textbroker

Textbroker

3.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Textbroker?
grey stargrey stargrey stargrey stargrey star

Textbroker Reviews Summary

Textbroker is a content creation service that provides high-quality, expert-written content for businesses and agencies. They offer scalable content creation services, including SEO writing, AI-assisted workflows, and human editing. Their goal is to help clients grow traffic, build authority, and convert more with custom SEO content.

This summary is generated by AI, based on text from customer reviews

service
21
value
21
shipping
13
returns
14
quality
22

We monitor reviews for authenticity

Michigan
1 review
47 helpful votes
Follow Christine M.
Unfollow Christine M.
Share Review
Report Review

I began writing for TextBroker in 2009. I was rated at a "4", which is where I remained for almost 4 years. In the middle of 2013 I had a client ask for changes 5 times on one article. I found out that he was posting these articles he was "not happy with" on his business site as they were being submitted. When I confronted him he decided to simply reject the article all together. I contacted TextBroker with the proof that I had of the client posting these articles and did not hear back from them for 3 months. They told me at then that too much time had passed. Within a month my rating dropped down to a "3", which is where I am still at. After receiving this rating I had my professors look over the work and was told that the Grammatical errors that I was being told existed were not present.

There is no consistency in the article reviews that are performed through TextBroker. It has been 4 months since any of my work has been reviewed. By the time the editors get to the articles they simply place an "N" in the rating. I have been told that this is to help catch up on older articles that have been waiting for review. However, this is an unfair practice. I am a writer that does need full-time work. I think the company had better services and relationships with the writers and clients before they tried to expand their business. The amount of work has not increased and the company as a whole is no longer leaving a professional image in the minds of their writers. While I do continue to write for my direct order clients through TextBroker, I have given up on the other work that the company has to offer. I have found other sites that I would encourage fellow writers to try out!

Date of experience: April 30, 2014
California
1 review
18 helpful votes
Follow Sam S.
Unfollow Sam S.
Share Review
Report Review

That's nice, Michael
March 29, 2014

That's nice, Michael. I'm glad you're happy with what you're making on Textbroker. Personally, I make more elsewhere, so I really don't need the little lecture about being serious as a writer. Cheers.

Date of experience: March 29, 2014
Michigan
4 reviews
57 helpful votes
Follow K A.
Unfollow K A.
Share Review
Report Review

I registered with Textbroker several years ago, but never wrote for them because I was getting more money writing elsewhere. Late last year, jobs dried up, so I went to them in desperation. While the operation is fairly operated, the communication with the writers is lacking. As for the pay, it is only decent if you get direct orders at the price that you set, and there are not a lot of requesters there that want to pay decent rates. Teams are not much better, most not paying more than the minimum allowed, which right now is less than slightly over. 015 per word. I am a level 4, and the editors do all they can to keep you there with extremely nitpicky editing. While it's nice to be able to pick and choose what I write, the topics are mostly commercial garbage, where you are supposed to write a general article and sneak in a promo somewhere "naturally," or product descriptions. What really gets me is that people are willing to write press releases and ad copy for the rates they pay, because copywriters are extremely well paid for those jobs.

I use it as a backup only, when times are tough. Stay off the forums unless you want to be trolled. There are a few on there who are just insane, and they keep changing their names so you don't know who they are. Textbroker seems to not want to do anything about them, because they are good producers. Go figure.

Date of experience: March 7, 2014
Oklahoma
3 reviews
30 helpful votes
Follow Susan K.
Unfollow Susan K.
Share Review
Report Review

I've written off and on for Textbroker since 2008. The company pays on time every week. For the most part, the editors are okay. Once in a while I've run into an overbearing one, but they don't last long. I've had some terrific clients and I've had some really bad ones. With some experience, it's easy to spot the ones who will insist on revision after revision and still reject an article -- which has happened to me three times in six years.The pay scale is way below pathetic, one or two cents per word, so complaints about the quality of the writing fail to move me to wailing and gnashing my teeth. I've been a writer and editor for more than 20 years. Take a tip from the military. "You can have it fast, you can have it cheap, or you can have it good. Pick any two."

Date of experience: February 27, 2014
West Virginia
1 review
13 helpful votes
Follow Sabrina T.
Unfollow Sabrina T.
Share Review
Report Review

I am just getting started and I am anything but impressed. It was highly recommended to me by my college professor to write professionally, so I decided to check out the site. My writing was rated a three, and there was only one job available in the three or less range. The topic was not something I would be able to do justice... so, what a waste of time...

Date of experience: February 19, 2014
Louisiana
1 review
8 helpful votes
Follow Phyllis S.
Unfollow Phyllis S.
Share Review
Report Review

I am disabled, but still have my writing and research abilities. I have written more than 450 articles in the past year for nearly $3,700. I have written, blogs, legal web pages, complete web sites and more. I have several private clients. The editors are smart and helpful. They totally take care of the client side and protect their writers. I get paid into my Paypal account every Friday that I request and have never had one problem. I highly recommend this site for both writers and clients.

Date of experience: February 10, 2014
Illinois
1 review
29 helpful votes
Follow Robin K.
Unfollow Robin K.
Share Review
Report Review

I have to laugh at the guy who said $15 for 500 words is "insanely expensive". If you're expecting professional work, you'll have to pay someone a liveable wage in order to get it. You should expect at least a couple of hours to be spent on a high-quality, SEO optimized piece of 500 words and $15 isn't going to cut it. If you want keyword-stuffed ESL-garbled webclutter, you can probably get that for your price range.

My experience with Textbroker is pretty lousy considering the success I've had working for other content brokers and private clients. I like the business model of broker sites, but even at four stars at TB you're earning half of what other sites pay for two-star writers. It's hard for me to understand why four- and five-star rated writers would stick around and teach clients that $15 is an "insanely high" price for a quality piece when they could double or triple their earnings elsewhere.

Textbroker's editors don't like the way I write and I've only received negative reviews from them in spite of rave reviews from clients there. I have had great success at two other broker sites along with a bit of good work from private clients so clearly it is just a mismatch for me as a writer.

I surely will not be busting my butt for TB's editors only to get pennies slung at me. Writers, think better of yourself and your work and move on.

Date of experience: January 21, 2014
New York
2 reviews
15 helpful votes
Follow Bria D.
Unfollow Bria D.
Share Review
Report Review

Poor management practices. Management does not value writers at all, and most of the writers who praise Textbroker fawn over management in the hopes that management will refer their names to managed and exclusive writing teams.

I am appalled by management's utter disregard for its writers. On top of that, the pay is dismal.

Date of experience: January 21, 2014
Wisconsin
1 review
15 helpful votes
Follow Kathleen C.
Unfollow Kathleen C.
Share Review
Report Review

I am a part time freelance writer and have worked for a number of different "content farms" and crowd sourcing companies, and Textbroker is one of the better sites I've found. They have a lot of work available; their pay scale is decent, and their customer support is excellent. My only issues have been that some clients try to scam authors out of content by requesting revision after revision, and in those cases (I have only experienced two) TB has been unwilling to intervene on my behalf.

Textbroker is not the highest paying site around, for sure. Their four star writers get 1.5 cents per word (they charge clients a fee as well, so the client pays more than that.) However, if you write solid, well-researched, ORIGINAL content, you will get paid what you are owed. They use PayPal, and I have never had a problem getting a payout; it is usually in my account the next day. In fact, my only problems have been with clients giving poor instructions and then complaining that an article didn't meet their needs. However, now that I know that TB gives me the ability to look up a client's "stats"--the percentage of articles they have rejected or requested revisions on--I avoid that issue by checking to make sure the clients I'm writing for don't have a high rejection or revision request rate. (The client I had a problem with had a rejection rate of over 50% and a revision rate of close to 200%.)

As to the complaints by clients that the work is substandard--they are probably right about 60% of the time, but what do you expect for < 2 cents a word? What's more, I find it astonishing that these people think that the writers should not only write well, but also know about SEO algorithms, keyword density etc. That is the CLIENT'S job. American companies have gotten so used to sending everything overseas that they seem to have lost sight of the fact that they are not going to get the same amount of work from an English speaking worker in the USA as they get from someone in India or another impoverished country for $4.00 a day.

Date of experience: December 23, 2013
Texas
1 review
10 helpful votes
Follow Daphne S.
Unfollow Daphne S.
Share Review
Report Review

I have been a writer on Textbroker for nearly a year. I started out as a four-star writer and was recently promoted to the five-star level. Textbroker has been a safe, reliable and user-friendly way to earn extra income online with my writing skills. With one minor exception, I have had great experiences with Textbroker's clients. I have written content at Textbroker for various projects ranging from small websites to larger corporate clients. The editors have always been helpful and professional, and all my questions have been answered in a timely manner. I can safely say that writing for Textbroker has developed my writing skills more than several college-level English courses. Even though Textbroker's quality standards are very high, success is within reach as long as one takes the time to fully understand their requirements and apply their guidelines carefully. Their high standards ensure that clients know what quality to expect from Textbroker authors at each level of service. Textbroker has built and maintained a strong reputation in the area of online content for a reason. I'd recommend it as a great option both for writers looking for a place to use their skills and for those looking for good writing services.

Date of experience: October 21, 2013
California
1 review
15 helpful votes
Follow Bob J.
Unfollow Bob J.
Share Review
Report Review

DO NOT work for these people. They rip off writers. Very low pay plus bizarre management practices.

Date of experience: October 21, 2013
California
1 review
12 helpful votes
Follow Kat V.
Unfollow Kat V.
Share Review
Report Review

As an author, I can say that my experience with this site is just as horrific as the clients. Often times clients give poor instructions which leave authors perplexed. The editors that are supposed to review content are often inconsistent with their feedback to authors who have little recourse if they are treated unfairly by textbroker. Rates for authors are abysmally low given that many clients require extensive research for their articles.

Date of experience: October 2, 2013
Canada
1 review
8 helpful votes
Follow Harvey W.
Unfollow Harvey W.
Share Review
Report Review

Textbroker is horrible
September 8, 2013

Textbroker is horrible. I was a client and the writers suck like crap unless you're paying like 15 dollars per 500 words which is insanely expensive. They also make you send in your photo id and picture of credit card so they can "verify" your order. I mean why should a client go through so much hassle to hire a writer. Stay away clients go somewhere cheaper and easier to work with and they will also not answer your emails.

Date of experience: September 7, 2013
France
1 review
4 helpful votes
Follow michele b.
Unfollow michele b.
Share Review
Report Review

Je trouve ce site serieux ils répondent à toutes les questions posées ce n'est pas le cas de tous les sites, je souhaite qu'il dure longtemps

Date of experience: September 1, 2013
Oregon
1 review
8 helpful votes
Follow Cathy R.
Unfollow Cathy R.
Share Review
Report Review

As far as the service offered, textbroker is hands down the best option. That's not to say it's not without bugs. Basically publishers list articles they'd like written, then writers claim the articles they'd like to write.

This means that articles may go unwritten. Additionally you've got to hand approve each and every article you order, and some authors do seem to write right into the text box on the Textbroker page, therefor failing to use the spelling and grammar checking tools provided by Microsoft Word.

Overall though, Textbroker.com is a great option for article-writing on the cheap.

It's also a great place to get started working at home as a writer. You will NOT make millions, but you'll get experience, and begin making a name for yourself, building that portfolio, etc.

Date of experience: July 13, 2013
Kentucky
1 review
7 helpful votes
Follow George W.
Unfollow George W.
Share Review
Report Review

They asked me to submit a copy of my ID. I'm not too worried about identity theft so I sent them a photocopy of my State of Florida Security Office ID. They claimed that was not good enough, so I just said thanks but no thanks, that's all your're getting

Date of experience: April 18, 2013
Japan
1 review
12 helpful votes
Follow John F.
Unfollow John F.
Share Review
Report Review

They are just liar and theif. They don't accept my rejection for poor article and withdraw money from my account forcedly without my acceptance.

I do recommend everyone not to use this service. It's only expensive and poor quality service.

Date of experience: March 15, 2013
Pennsylvania
1 review
16 helpful votes
Follow Eric T.
Unfollow Eric T.
Share Review
Report Review

I've just recently started but it's going along pretty well. Some articles require a frequency of a certain word or phrase, which is supposed to help for SEO google analytics, but, this can be challenging if you want to use them and write professionally. I've come across (without naming the actual product directly) an article that required me to write "Tylenol buy" three times. Not "buy Tylenol," which would be much easier to implement. So I had to figure out how to squeeze that in with some lame line like: "Make sure to check out the generic brands if you want to save money when you Tylenol buy."

So my advice is to be picky with your articles and save some face.

Date of experience: March 1, 2013
Massachusetts
1 review
7 helpful votes
Follow Ethan B.
Unfollow Ethan B.
Share Review
Report Review

Not good at all in my opinion. This "service" has the worst proposed content I have seen in a long time, and it appears that the site editors and authors have no recognition of the search algorithms used by major search engines like Google, Yahoo, etc. If you take a look at their sample blog texts, you will find that the author(s) appear to have absolutely no concept of SEO or what it takes to be noticed in a generic search since the inception of Google's search algorithms, which have been in place since 2011! The text they submit has a very automated feel to it, as if it is the result of "bot" compilation of numerous pieces of old, stale text parading as "new" content. It also looks like this is just a way to get aspiring authors to work for basically free. I would stay away.

Date of experience: January 21, 2013
California
1 review
4 helpful votes
Follow natalie o.
Unfollow natalie o.
Share Review
Report Review

Textbroker is a legitimate way to make income. It is not suitable for professional writers though. It is ideal for individuals seeking a way to work from home who aren't experienced writers. I gave it a three star rating because the pay rate is to low for quality work. For a more in depth review check out my full review at http://writeoutblog.blogspot.com/

Date of experience: January 13, 2013

From the business

Textbroker is the leading digital content creation site. We bring clients and authors together to create custom content, such as blogs, product descriptions, press releases and more!


textbroker.com
Founded in 2008
Las Vegas, NV