Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TextbookRush

TextbookRush

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate TextbookRush?
grey stargrey stargrey stargrey stargrey star

TextbookRush Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. Positive sentiments highlight competitive pricing, a wide selection of textbooks, and satisfactory product quality when items are received. However, significant concerns arise from prolonged order processing and shipping delays, leading to frustration among customers. Issues with order cancellations, lack of tracking information, and inadequate customer support further exacerbate dissatisfaction. Overall, while the company offers appealing prices and a user-friendly purchasing experience, it must address operational inefficiencies and communication gaps to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
96
This company does not typically respond to reviews

Instant Feedback

4,588 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Nicholas W.
Unfollow Nicholas W.
Share Review
Report Review

Beats harvey pekar
October 24, 2024

Ok. Ill no more when order arrives but the ordering process was fine. Card not on file apparently

Date of experience: October 14, 2024
New Hampshire
2 reviews
1 helpful vote
Follow Thomas K.
Unfollow Thomas K.
Share Review
Report Review

Books
October 24, 2024
Updated review

Always had good service in the past with no problems of any kind.

Date of experience: October 13, 2024

No problems
July 20, 2023
Previous review

No problems.

Date of experience: July 19, 2023
Massachusetts
1 review
0 helpful votes
Follow Patricia P.
Unfollow Patricia P.
Share Review
Report Review

Quick and easy
October 23, 2024

First time using this site. While I probably could have made more money selling in my own it was convenient and easy!

Date of experience: October 13, 2024
California
1 review
0 helpful votes
Follow Deborah E.
Unfollow Deborah E.
Share Review
Report Review

Great Company
October 22, 2024
Updated review

I enjoy selling my books to textbookrush. They process my order in a timely manner.

Date of experience: October 12, 2024

Good company to sell your books to
June 14, 2024
Previous review

I always like to use TextbookRush because they process orders and issue payment without problems.

Date of experience: June 3, 2024
Virginia
1 review
0 helpful votes
Follow Mike F.
Unfollow Mike F.
Share Review
Report Review

Fast, awesome, easy
October 22, 2024

As the title says, textbookrush is fast, awesome and easy. Can't be beat!

Date of experience: October 11, 2024
Colorado
1 review
0 helpful votes
Follow Mele T.
Unfollow Mele T.
Share Review
Report Review

Book Selection
October 21, 2024
Updated review

I enjoy using TextBook Rush because they have a nice selection of books for a reasonable price.

Date of experience: October 10, 2024

Need older Books
August 29, 2024
Previous review

Thank you, for having older booked on this site. As for my experience it's been great.

Date of experience: August 19, 2024
California
1 review
0 helpful votes
Follow Charlotte I.
Unfollow Charlotte I.
Share Review
Report Review

I placed a textbook order and after several I got an email that it was being cancelled. First and last time I'll ever try this service.

Date of experience: October 10, 2024
Washington
1 review
0 helpful votes
Follow Amanda C.
Unfollow Amanda C.
Share Review
Report Review

Failed
October 21, 2024

I ordered books but my order was diclined in 3 weeks after the order was placed and the money were gone

Date of experience: October 9, 2024
Tennessee
1 review
0 helpful votes
Follow Michelle P.
Unfollow Michelle P.
Share Review
Report Review

Fantastic company!
October 18, 2024
Updated review

Quickest turn around and best quotes! Love TextBookRush!

Date of experience: October 8, 2024

Favorite company ever!
June 20, 2024
Previous review

Favorite company ever! Fast, fair and friendly. Perfect.

Date of experience: June 10, 2024
Pennsylvania
1 review
0 helpful votes
Follow Carina X.
Unfollow Carina X.
Share Review
Report Review

Book in Great Condition
October 18, 2024

Wonderful resource for someone who is in Critical Care. Was looking forward to getting the online resource, but perhaps it was a user error in my part. Book did not come with code. Otherwise I am extremely satisfied with my purchase.

Date of experience: October 8, 2024
Kentucky
1 review
0 helpful votes
Follow Erin K.
Unfollow Erin K.
Share Review
Report Review

Good Company to Work With
October 17, 2024

Easy to navigate website. Prompt payment. No fuss. Good!

Date of experience: October 7, 2024
New York
1 review
0 helpful votes
Follow John F.
Unfollow John F.
Share Review
Report Review

Faster check mailing to customers
October 16, 2024
Updated review

Nothing at this time. Thank you. Have a nice day. Okay, I have nothing, more to say. Close out.

Date of experience: October 6, 2024

Prices change too fast. They change overnight.
July 7, 2024
Previous review

See above the comments are posted.
10 are posted
See my comment above

Date of experience: June 27, 2024
Nebraska
1 review
0 helpful votes
Follow Gary I.
Unfollow Gary I.
Share Review
Report Review

Two thumbs up!
October 15, 2024

Great price, fast shipping. Arrived sooner then expected. Will use again.

Date of experience: October 5, 2024
West Virginia
1 review
0 helpful votes
Follow Bonnie C.
Unfollow Bonnie C.
Share Review
Report Review

I love textbook rush.
October 15, 2024
Updated review

All my experiences with textbook rush has never been short of amazing. The prices are great and you receive your orders fast.

Date of experience: October 4, 2024

Love textbook rish
September 4, 2024
Previous review

I have ordered several of my college books from this site and I will continue to order until I finish with my classes

Date of experience: August 25, 2024
California
2 reviews
0 helpful votes
Follow Pam S.
Unfollow Pam S.
Share Review
Report Review

Fast and efficient
October 13, 2024

Books were in great condition, sufficient packaging (without being crazy), delivery was quick!

Date of experience: October 3, 2024
Kentucky
1 review
0 helpful votes
Follow Steven N.
Unfollow Steven N.
Share Review
Report Review

The Best Buy Back book company out there, Hands Down!
October 12, 2024
Updated review

Always a great experience. The whole experience is faster than any other buyback company. The checks get to you very quickly.

Date of experience: October 2, 2024

The Best book buyback company I have ever dealt with
September 5, 2024
Previous review

Selling books. Good experience with you all. Fair on Price and you ship the checks faster than the others

Date of experience: August 26, 2024
North Carolina
2 reviews
0 helpful votes
Follow William R.
Unfollow William R.
Share Review
Report Review

Payment
October 12, 2024
Updated review

Doesn't take my corporate card because of address verification issues.
You can justify it, I've no doubt, but this is the ONLY site I have a consistent issue with

Date of experience: October 2, 2024

You shouldn't use FedEx to verify zip codes
February 26, 2024
Previous review

You shouldn't use FedEx to verify zip codes. Your site doesn't recognize our zip code. Very annoying.

Date of experience: February 12, 2024
Massachusetts
1 review
0 helpful votes
Follow Scott Z.
Unfollow Scott Z.
Share Review
Report Review

Excellent customer service
October 11, 2024

I sold several books to TextbookRush. They offered a competitive price, the checks can in a timely manner and they promptly responded to my emails when arranging the sale

Date of experience: October 1, 2024
Illinois
1 review
0 helpful votes
Follow John A.
Unfollow John A.
Share Review
Report Review

FLY
October 10, 2024

No problems. Site seemed to work as intended. Product met expectations.

Date of experience: September 30, 2024
Pennsylvania
1 review
0 helpful votes
Follow Jessica Y.
Unfollow Jessica Y.
Share Review
Report Review

Sent me the wrong book
October 9, 2024
Updated review

You sent me the wrong book. Then never responded fo my message about getting the correct one.

Date of experience: September 29, 2024

Will be amazing if I can get this to my house very...
September 26, 2024
Previous review

Will be amazing if I can get this to my house very fast!

Date of experience: September 16, 2024

From the business

Whether you're shopping for a new semester or trying to find someone to buy textbooks from last semester, TextbookRush has you covered. We're proud to be your one-stop resource for all your college textbooks — from traditional textbooks to study guides and everything in between, we offer a large selection at exceptional prices to help you save money.


textbookrush.com
Founded in 2002
Grandview Heights, OH