Tees2urdoorReviews 17,713

I was very disappointed with a shipping issue I had with Tees2urdoor. According to the tracking information I received the original delivery barcode was faulty and had to be replaced. After that, the shirts made it to my state (PA), but never went out for delivery. They were then transferred all the way back to Texas, and then sent out again and finally made it back to Pennsylvania.

When I emailed customer service, and I included the complete tracking report, I was told that once the package leaves the company it is all on the shipper and they have nothing to do with it. They asked me for a better delivery address, ignoring the fact that the one I supplied was correct, I didn't put on the incorrect barcode. When the package was returned to Tees2urdoor I would have expected them to ship it out by a quicker method, but that didn't happen. And no adjustment was made for shipping costs as I expected.

I understand that all of shipping cannot be controlled, but I would have thought customer service would at least try to help figure out what happened and how to make it right. Instead they insisted it had nothing to do with them.

Not recommended.