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TeamViewerReviews 167

1.6

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TeamViewer Reviews Summary

TeamViewer's reputation is significantly marred by widespread dissatisfaction regarding its customer service and cancellation policies. Customers frequently express frustration over unexpected charges, strict cancellation requirements, and inadequate support, often experiencing long wait times and unresponsive communication. While some users appreciate the software's functionality, many believe it does not justify the high cost, citing better alternatives in the market. Overall, the feedback indicates a trend of customers feeling trapped by the company's practices, leading to a negative perception of its reliability and commitment to customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
55
value
54
shipping
29
returns
43
quality
54
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Spain
61 reviews
313 helpful votes
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Lovely freeware software. Its extremely useful when you want to explain something to a friend, fix a problem on a remote computer... etc. Its beats most of the commercial products out there and has portable version as well.

Date of experience: April 13, 2010
88 reviews
373 helpful votes
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Best remote desktop software on the market - This is what I use for my remote desktop control. You can try it free for personal use as well. They do have other featuers such as chat for more professional use, such as showing people demos over the web.

Date of experience: June 17, 2008

From the business

Connect to remote computers, provide remote support, and collaborate online with TeamViewer, the world leader in remote desktop access and support.


teamviewer.com
Tampa, FL, United States
+13