TeamViewerReviews 167

I used the free version of TV for at least and a year and was enthralled with how easy it was to use across my various PCs and remote servers. Enthralled, until in a fit of insanity I purchased the $1k license. Thinking the free was so good, the purchased version must be even better. Boy was I wrong. There were so many login requirements and half the time I couldn't get anything to work. Finally, I gave up and wrote off my $1k. Never pay for TV, if they start to ban you just delete the software.

Hello, I'm using this app since years, and it WAS fantastic because it let me to help my tech-limited parents and my old mother and father from my house, in the best scenario 90 Km so far from my home, in the worst one 9300 Km so far.

Now, can you image which kind of problems you can have with old people making trouble on PC and you're not living close to them? And now, when I had any trouble I must also had to think to contact the Teamviewer Support to let them to investigate and, just in case, unlock my account?

And you'll explain also why, to an 81's old man, he must wait maybe 2/3 days that the Teamviewer Support will fix this issue to let me to fix my father's PC to let him to watch a movie or listen his favourite music?

I'm sorry, but if you had this greatest idea to try to get more money to survive, with me you're completely wrong!

There are tons of app doing the same teamviewer job without giving any problems, for free, or spending a lot of less money than a Teamviewer yearly subscription, and that's what I did.

You're NO MORE BELIEVABLE and I can NOT let ANYONE to make me so many troubles for free, especially where all the IPs I got access didn't point to any Industry, but just private houses.

So, ALL Teamviewer had been UNISTALLED from ALL PCs and phones, from any opening web page asking me a feedback I wrote just tons of swears, I installed (the payed version) another app

So, who want to continue this app, GOOD LUCK!

I have been using this for years and was very pleased, but recently Teamviewer has been creating a popup at logoff telling me that business use was detected and prompting me to buy the full featured version vs using the free model. Yesterday I was allowed 60 seconds to use the program before being bounced and immediately installed and began to use a paid for version of Remotepc. It is affordable and now do not have to worry about all the incorrect heat as emitted by Teamviewer. NoTeamviewer.

We are a small company running a large remote base of clients. We needed a platform to organize our remote clients in the area of personal coaching and computer support. We had tried a few other companies, like LogMeIn and GoToMyPC, but we ended up settling on Team Viewer.

Initially we used the trial version for a month, and it worked fine, a lot of helpful features. We decided to go forward with a year contract. As soon as it was activated everything went wrong with the program. Several glitches, were the software program would turn to German text (later found out this is a German based company), several issues connecting with clients, and impossible to organize. Also the customer support took forever to get a hold of, and was not helpful in resolving the tech issues - they would ask for a download of computer information after the fact of an issue. How are we supposed to do that?

Further, we decided that we wanted to end our contract with them (several thousand dollars), and since we had gone 1 day beyond a contractual date they refused to work with us. That is utterly preposterous, a terrible service, and they must be held accountable.

Do not, I repeat, do not use this company.

Have used this software periodically. Mainly when I am out of town to connect to my home computer. Yes I am using as a free customer. The amount of usage I have with the product does not warrant me purchasing a yearly plan. I only use it for personal use only. After I installed a new version of the program something went wrong. I am getting a "Trial Period Expired" message. I did call these people. The person on the phone was a bit short and rude with me because I wasn't a paying customer. I filled out a request online to have the problem fixed. It's now been 4 days and have yet to get any response. I am now filling out a request daily to have this fixed.

Since this, I made it my daily job to find another option. For those of you who are also in need try Anydesk. They also have a free version. Anydesk is simple to use and install. It also has a manual in pdf format you can download that explains everything you need to know about the application.

I'm getting tired of these software companies who, even if you purchase their product, give sorry support or even no support at all. Most only allow you to email them with your problem and then take 2+ days or more to get back to you. Pathetic.

I accidentally shared my PIN code with someone I didn't know well and was concerned that they may have snooped around in my computer while I was in a meeting with them, so I contacted Team Viewer's support team. I explained the situation and my concern that personal information may have been stolen from my PC. After 3 days, someone from Team Viewer security got back to me. They told me to send them the log files and the date of the suspected breach, which I promptly did. It has been over 2 weeks, and I have not heard anything back from them. Thanks for putting my mind at ease, Team Viewer!

I love TeamViewer and used it for years to manage my own computers and my families as the families "free help desk". So naturally when the need arose at work I pushed for purchase of TeamViewer corporate. The cost was about $3k for 3 seats ( free version is unlimited). What I didn't realize was the pay version is more restricted than the free version. The verbiage is confusing and I thought I thought the 3 seat limit was accounts but its per connection. So if I connect to 3 machines on my account I have maxed out the limit and anyone else that tries to use it will get an error or if I try to connect to a 4th device I get an error. The pay version also does not support the free cell phone applications ( you must pay for this) and wreaks havoc on my personal account. I have two separate accounts, the one that has my grandma's laptop and the one that has the $10k servers for work. Because I use the same computer for both accounts I get those annoying "Commercial Use Suspected" warnings and eventually it goes into Restricted mode where I can only connect for a few minutes EVEN with the account I paid nearly $3k. What does TeamViewer support say? First of all they are super slow to respond, you will be luck to get a response within a few days, then they want the logs and that takes another 2 weeks to review for some reason. After that they said my use case was unique and not worth solving and I should just use two computers. REALLY? I should use two separate computers because your software that I paid a small can't have a flag added that separates the commercial from personal accounts?

Although this site itself is legitimate, the use of its software Teamviewer is being abused by scammers, the software is designed to be used by participants that want to link their computers together for meetings & to be able to diagnose problem on each others desktops, The abuse of this software & the scam comes about, when someone phones u to say they are from Microsoft & have spotted virus & other nastys on your computer, which is a lie as this cannot be done like this, they then ask you to install TeamViewer so they can take control of your computer & show you things that will scare you, but these things are actually quite normal, they then ask for money via your credit card & will charge you many times over, if u don't give then your card details at this point they will delete stuff off your computer & make it unusable, so at the beginning of the call hang up immediately or refuse to install the software they will get annoyed this shows they are not genuine Microsoft & no one would ever call you like this anyway, if you think your computer is at threat buy & install McAffe or a similar virus killer, what ever else gets past these virus killers is small potatoes you could add spyhunter to totally clean your system, & Advance system care from Iobit which u can just use the free program, remember if someone calls you its likely to be a scam, or not in your best interests, if you wanted it you would of called them.

This ast Sunday I had a small problem with my laptop Thinkpad T410. It maybe a little old but has never given me any problem. The problem was I had a search banner that wouldnt close out so having heard about Teamviewer I thought I 'd give it a try. What a bad ideal I let teamviewer do a remote install an hour later they had totally locked up my laptop top the point that all the windows 7 hp was totally wiped out! Mad me! UMMMM so I go to the local geeks they hook it up and came back $450.00 aint happening! Thank god my oldest son is a gammer! He and his bf took out the hard dive and put it in a syfy rigged older comp tower and three hours later he gives it back check this out Dad! His words this aint T410 anymore!

The file transfer feature is great. But desktop control stutters a lot. Team Viewer is faster and smoother, but doesn't work outside my home network without disabling my firewall. Team Viewer works away from home, even with my firewall up. So it's a trade-off and neither is glitch free. I do like Team Viewer but only use it away from home since it's more reliable. Just wish it snappier with the desktop control. If not for that, hands-down I'd keep it instead of Splashtop. Nice features, like session recording and online interface and account. Free for personal use. Splashtop has an annual fee for the same features.

You will buy licence, then they will update ''version" and ofcourse new version are not compatible with old one(s) and you have to buy new licences. Be carefull with this company, they cheat as much they can. Its coming 2-3 new version per year or something, good for TeamViewer bad for customer. I am company user so I am not paying myself but it is really really frustrating to update licences all the time, and finally there are cheeper and better on the market as well.